Garbonzos Pizza Terrible Pizza Terrible Customer Service

Avoid the Garbonzo’s Pizza in Middleton! This is not the first time we’ve received poor service and food from Garbonzo’s, but it will certainly be the last. We gave it a second try today because we thought that maybe we caught them on a bad day the first time. Nope! We went to the counter to order and all the employees literally scattered to the back and tried to look busy. We heard them laughing! No one came to take our order! The restaurant part didn’t even have anyone in it! After standing there like an idiot for almost 10 MINUTES, my wife called out HELLO HELLO and a gruff old lady came to the counter and asked what we wanted. She knew we’d been waiting. I guess they thought we’d just leave. When the pizza was ready a tall skinny blonde haired girl brought it out to us and left in a huff when we said it was supposed to be to go! Also, we were supposed to get a meat pizza and wound up with chicken on it instead! It had nonexistent cheese, toppings, and almost no sauce! I’d have to say RUDE employees and tasteless pizza with little to no toppings/wrong toppings is the norm at the Middleton Garbonzo’s pizza. Save yourself from a bad experience and just go to Costco. They have a pretty good 18” pizza for ten bucks and their service is faster and friendlier! If you want something closer, Poppi’s take and bake in Middleton is fairly priced and much more tastier! They also have much better customer service and they don’t get your order wrong.
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ID
#1303776 Review #1303776 is a subjective opinion of poster.
Location
Middleton, Idaho
Service
Garbonzos Pizza Customer Care
Reason of review
Bad quality

Garbonzo's Pizza - Middleton Idaho - Very Poor Service.

The employees and some of the management at Garbonzo's pizza in Middleton Idaho were some of the most rude people I've ever met. Especially when providing a service. To be honest, we had ordered their pizza once before (for Delivery) because we were working in the yard and needed a fast *** to eat. But it is a good thing we were hungry because the pizza was really bad. The crust was super thin and very soggy by the time we got our pizza. Mind you, they are only a three minute drive to anywhere in this small city - but the pizza was still soggy when it got to us. You couldn't even pick up a slice of it out of the box because it was more like you had to peel it out of the box. It even left a stain on our table cloth because it soaked through the box all of the way. But we were hungry - so we choked it down. The worst part of this was when we thought we'd give them a second try one day - about 6 months later. We stopped in for a take out pizza and waited to place our order. I'm not sure if it was because we are a Mexican family or what - but they WOULD NOT SERVE US - they wouldn't even acknowledge that we were standing there. Everyone looked busy, everyone new we were at the counter, but no one ever thought of helping us whatsoever. My kids went to use the rest room and came out about 4 minutes later - they still had not moved to the counter to help us. That was it, that was all we could take - so we left and we're never going back. After telling other people about our experience with Garbonzo's - a few other Mexican families told us that they received the same kind of treatment. Also, ask around anywhere and people will tell you that even their best pizza is a second-rate attempt. Poor and rude (if not racial service) and second-rate soggy pizza...No thanks Garbonzo's!
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ID
#569322 Review #569322 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Their pizza or customer service
Reason of review
Poor - rude service and soggy pizza
Loss
$50

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