Garage Flooring Reviews
Garage Flooring Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garage Flooring has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied. Reviews highlight poor customer service and issues with discounts and special offers. Price level reported as medium. Garage Flooring reviews show product and communication problems.
Key Takeaways for Future Customers
- Expect mixed quality; verify product suitability before purchase.
- Document all communication when seeking a refund or support.
- Watch for customer complaints about missing parts and installation issues.
Negative Feedback / Risk Areas
- Reports of strong fumes and alleged defective coating requiring removal.
- Refused refunds and contested billing; disputes filed with credit card and BBB.
- Poor communication and delayed or no responses to support requests.
- Damaged or wrong parts, buckling and scuffing after installation.
Positive Feedback
Limited positive information; no consistent praise reported in reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garage Flooring has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied. Reviews highlight poor customer service and issues with discounts and special offers. Price level reported as medium. Garage Flooring reviews show product and communication problems.
Key Takeaways for Future Customers
- Expect mixed quality; verify product suitability before purchase.
- Document all communication when seeking a refund or support.
- Watch for customer complaints about missing parts and installation issues.
Negative Feedback / Risk Areas
- Reports of strong fumes and alleged defective coating requiring removal.
- Refused refunds and contested billing; disputes filed with credit card and BBB.
- Poor communication and delayed or no responses to support requests.
- Damaged or wrong parts, buckling and scuffing after installation.
Positive Feedback
Limited positive information; no consistent praise reported in reviews.
Buyer Beware - Not happy, not helpful, rude, no refund.
- - Spent $1930 on coating; fumes forced us to leave.
- - 72 hours to dissipate per rep; fumes persisted.
- - Refund denied; pros said product defective.
Garage Flooring LLC is in Grand Junction in Colorado - Owner is Justin Krauss- Our experience with him, the worst.
We spend $1930 on products to coat our garage floor from Garage Flooring LLC. After it was professionally applied, the fumes were so bad, we had to leave our home.
The fumes were to dissipate after 72 hours per company rep, Justin. They did not and the fumes were penetrating into our home burning our nose and throat. We contacted the business - Justin offered to send an ozone machine. We, instead quickly ordered a machine that included a charcoal filtration system that had activated carbon to absorb these chemicals.
This was on for 2 weeks and three filters later the fumes and smells did not subside. We kept our garage doors and windows open day and night for over 2 weeks. They said they would send us an ozone machine to help with the odors. They did not.
We finally had our contractor with no financial interest come out as well as a professional garage floor company and both said the cause was the product, and that it was defective. We have to have the product removed now. The chemicals were awful and infiltrated our home. Garage Flooring who say they stand behind their products, are not willing to refund, even with all of the emails while we were having problems.
Their response is the professionals that came out and told us the chemicals were defective had "financial motives." We are not only out $2000, but have to pay for removal. They sent a defective product and will not stand behind it. This company is not reputable and this has been a nightmare and I am requesting a refund which was refused.
I filed a BBB complaint and am disputing with my credit card. Buyer Beware!!!!!!
- Fumes did not go away
- Toxic - burned nose
Preferred solution: Full refund
Lack of Communication
- - Purchased garage floor in April 2018; pieces arrived damaged or wrong.
- - Advised 3/4 inch expansion gap for heat.
- - Floor buckled; multiple emails unanswered.
I purchased a new garage floor from them in april, 2018. I received the floor in numerous boxes, some of the pieces where broke or missing clips or the wrong one (male connection instead of female).
I explained to them about my garage location to the sun, and asked what the extreme heat would do to the floor. there reply was to make sure I have a 3/4" gap all around for the expansion of the floor. the floor has been buckling, ive emailed them numerous times with no response. now I have scuff marks on the floor and ive AGAIN been emailing them questions on what type of product to use on the floor, again with No Response.
Do not purchase from this company they DO Not Follow up with any assistance what so ever. I made a grave mistake, I should've purchased my floor from RACEDECK.com
- No interaction with customer
Companies Similar to Garage Flooring
Racedeck
Swisstrax
“My husband bought me a lovely Christmas gift (AirTag pop up) in November last year we waited and waited...“
My Gorilla Garage
“Installed an expensive, $3,700, polyurea floor for my 2 car garage on 11/25/20. A problem was noted on...“
All Wood Floors And Decks
“I wanted my dance studio floor refinished. Once Dave started, he determined it would be more...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation