Garage Clothing USA
Garage Clothing USA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garage Clothing USA has a 1.9 star rating from 7 reviews with consumers mostly dissatisfied, yet 100% would likely recommend to a friend.
Key Takeaways for Future Customers
- Expect mixed results when reading Garage Clothing USA reviews and prioritize shopping in-store when possible.
- Be prepared for delays on refunds and follow up persistently with customer service about refunds or order issues.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service, unresolved refund requests, failed e-gift card purchases, and incorrect or missing orders.
- Reports highlight lack of accountability from management and problems contacting support for shipping and returns.
Positive Feedback
Customers note fashion-forward styles and product variety, and a few reviewers had helpful, patient service resolving specific issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Garage Clothing USA has a 1.9 star rating from 7 reviews with consumers mostly dissatisfied, yet 100% would likely recommend to a friend.
Key Takeaways for Future Customers
- Expect mixed results when reading Garage Clothing USA reviews and prioritize shopping in-store when possible.
- Be prepared for delays on refunds and follow up persistently with customer service about refunds or order issues.
Negative Feedback / Risk Areas
- Recurring customer complaints cite poor customer service, unresolved refund requests, failed e-gift card purchases, and incorrect or missing orders.
- Reports highlight lack of accountability from management and problems contacting support for shipping and returns.
Positive Feedback
Customers note fashion-forward styles and product variety, and a few reviewers had helpful, patient service resolving specific issues.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Gift card dispute
- - Bought 2 gift cards in November for Christmas.
- - The cards were never activated and unusable.
- - Refund $150; please contact.
I purchased 2 gift cards in November for Christmas gifts, I have been trying to use the cards and they were never activated apparently this is February and still cannot use the cards! I contacted customer service numerous times and still have no resolution and cant speak to anyone else! I want a refund of my $150 and would like someone to reach out to resolve this issue immediately
Preferred solution: Full refund
User's recommendation: Don’t order gift cards!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessional employees.
- - Only mall store has a closed fitting room.
- - Refused to refund my purchase and charged for a bag.
- - Alasia and Madison were unprofessional.
Only store in the entire mall with fitting room closed. Refused to return my purchase and tried to charge me for a bag to put my purchase in. Store employees Alasia and Madison are VERY unprofessional!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpossible to order e gift card
- - Tried to order an e-gift card for my granddaughter.
- - Talked with customer service twice; followed directions but no luck; read negative reviews.
Tried multiple times to order e-gift card for granddaughter. Talked with customer service twice.
Followed directions with no luck.
From reading the negative reviews of this place, probably a good thing. Who knows if she would have even received it!
Preferred solution: Nothing…just warn others
User's recommendation: Don’t try to order an e-gift card!
Sacramento, California
Refun
Over a month didnt get my refund , and nobody follow up until I call the customer service.it take more than a week to get there respond.
I never received the email of my shipped items from your customer care dept.
I need the email of my shipped items order #764010****45. And now the cargo pants are on sale today since I just received them yesterday can I get the sale price?
Preferred solution: The email so if my niece needs to return the items I purchased for her.
Can’t reach anyone and they delivered a t shirt when I bought two pairs of jeans
Cant reach anyone and they delivered a t shirt when I bought two pairs of jeans. No customer service!
Preferred solution: Full refund
Bullard, Texas
No refund.
They received my returned item but I never got my refund. Spoke to them on the phone.
They said that they refunded the money but it never came on my bank account. They are liars.
User's recommendation: Do not buy.
Very helpful
She got my order to go through!!! Fixed the issue I called about was very patient and finished the call with a Happy Holiday
Was told by ups to contact garage about my undelivered package
Company responded professionally. Returning money.
Only minor issue is that I have to reorder and wont have refund for 5 to 7 days. The order was for Xmas.
User's recommendation: All other order we received perfectly / so don’t be a last minute slacker on Xmas shopping like me!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT ORDER ITEMS ONLINE
- - Ordered 7 items but received 3 (2 ordered, 1 not).
- - I emailed and called; I was told I'd get missing items or a credit, but now they won't help.
I ordered 7 items and received 3. 2 items I ordered and 1 item I didn't order.
I have emailed and called this company numerous times to resolve my issue. Each time I was told I'd either receive my missing items or a credit. Today I received a call saying that I waited to long to dispute my claim and they will not help me. I have been emailing and calling for over a month.
They are the ones who dragged this issue out and aren't willing to honor their commitment. My daughter only received 2 items for Christmas because they didn't send my order correctly.
This company simply doesn't care about their customers. They have my money and the clothes I ordered.
- Fashion forward
- Variety of clothes
- Lack of customer service
- Missed items in order
- Managment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAppalled
- - Online ordering failed with a tech error and no confirmation.
- - Card was charged without an order; no apology or remedy.
I tried to order items online. Kept coming up with technical issue, but no confirmation.
Only to find out it had been charging my card, while placing no order. After much difficultly, I worked through customer service to get my charges removed. After trying once again a different day, since they assured me their website was just down that 1st day I tried, the same issue occurred. Frustrated, but still in love with the items in my cart, I called to ask if I could order over the phone.
It didnt work on their end either. They told me theyd figure out the problem with their tech people, and would call me back- even set up a date and time. Of course, no call! So, I called back the next day.
This time, I was promised a manager would call me back in 2 days.Then, when that time came, another customer service person called me and refused to let me speak to a manager. Whatd they tell me????
It was a problem to be resolved with my bank. Funny that my card works everywhere else!
No apologies for ALL the trouble, no effort to make things right.
I loved shopping in stores for years but unfortunately, Ill never be back.
- Lack of accountability
- Lack of customer service
Preferred solution: Let the company propose a solution
User's recommendation: Only shop in store
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