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Gamezen

Gamezen Reviews

www.gamezen.com
What is your customer experience with Gamezen?

Gamezen Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gamezen has a 5.0 star rating from 1 review; consumers are mostly satisfied though many raise concerns about billing and customer service responsiveness.

Positive Feedback

Players note engaging games and a medium price level, with at least one reviewer giving top marks in Gamezen reviews.

Negative Feedback / Risk Areas

  • Frequent Gamezen customer complaints about lost purchases and missing in‑game items.
  • Unresponsive customer service and incorrect support contact information.
  • Requests for refunds and billing disputes often go unresolved.

Key Takeaways for Future Customers

  • Expect fun games but verify purchase protection before spending.
  • Document transactions and pursue refunds promptly if charges fail or items are missing.
  • Be cautious about relying on support for account or subscription issues.
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Media from reviews

Gamezen - Nuclear War Video Game Review from Perth Amboy, New Jersey
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Herbert W Xuf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inconsistency

AI Highlights
  • - During All Boss fight, two screens appeared where there should be one.
  • - Gems used and points accumulated were lost immediately; reimbursement requested.

Nuclear War 2 - War Eagle (953 204 ****) during the All Boss fight,two screens appeared where there should only be one. The gems I used and points that were accumulated were immediately lost.

This has not been the first time it has happened. I would appreciate reimbursement for lost gems and points.

View full review
Lochlan Iag

How to save progress

how to save game progress on a new tablet, i'm getting a new tablet an want to same my progress from the old tablet

id 79475****

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Anonymous
map-marker The Bronx, New York

I NEED MY MONEY REFUNDED BACK TO ME.

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I purchased the happy Father's day package on the Bingo Craze Game and didn't get the items ordered. I purchased this on 5/30/22 I will report this matter if nothing is done soon.

Loss:
$16

Preferred solution: Full refund

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Tina P Ucf

Incorrect support phone number

Bingo Day, a product of gamezen, has listed the wrong support phone number. The company connected to the phone number on their site is a pay to play bingo site, not Bingo Day at all

Preferred solution: The phone number correctly listed on Bingo Day site

View full review
Anonymous
map-marker Perth Amboy, New Jersey

Gamezen - Nuclear War Video Game Review from Perth Amboy, New Jersey

AI Highlights
  • - The reviewer says the game is garbage.
  • - They spent money and allege cheating.
  • - A screen freeze at 1s left affected the war.
Gamezen - Nuclear War Video Game Review from Perth Amboy, New Jersey

Gamezens Nuke War is *** garbage.

I spent money on this game to build up my account and they allow certain players to cheat.

One player nuked me and at 1 sec left during the nuke war my screen froze and I was at 100% defense. He was able to manipulate the outcome of the war by freezing the screen.

He ended up winning with double results.

I couldn't even shield.

By time the screen unfroze I was 35 seconds into another nuke war. This happened for several days.

Gamezen ignored most of my emails. After a hundred emails they finally responded.

Gamezen wouldn't even reimburse me for the units lost.

Don't play this game

Reason of review:
Bad quality
View full review
Jeneane Zba

Gamezen Customer Care Review

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AI Highlights
  • - Customer service is described as horrible.
  • - The games are full of hackers trying to take money.
  • - Hackers are believed to be gamezen employees.

Worst company out there and I mean horrible customer service and the games they produce are full of hackers trying to take your money ... Its believed that the hackers are gamezen employees

Thank you

Sik5150

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Danbury, Connecticut

Gamezen Customer Care Review

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AI Highlights
  • - Hacks in the game to rip off customers exist.
  • - Support is in Korea and very unresponsive.
  • - They refuse to tell me the address.

Horrible company, well known for having hacks in the game to rip off customers and to top it off the support is in Korea and very unresponsive. I do not know what the address is because they refuse to tell me.

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Pittsburg, California

Gamezen Nuclear War Video Game Review

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AI Highlights
  • - Gamezen is a money making scam.
  • - Don't spend any money on Nuke War.
  • - They don't answer emails and have no customer service.

Gamezen is a money making scam. Don't spend any money on the game Nuke War!!

They don't answer emails, they have no customer service number. They allow players to cheat to destroy accounts so you have to spend $$$ to rebuild.

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Norwalk, Connecticut

GameZen Sucks!!!

AI Highlights
  • - Employees allegedly play and cheat to top games, driving customers to spend money.
  • - Alleges hacks and cheats, and poor support; no company phone number.

Horrible horrible company allows there own employees play and cheat to the top of all the games and makes the customer spend money!!! do not give them anymore money ditch this company now!!!

Your company hacks and cheats !!! your support is awful and the fact that you have no company phone number should tell people enough about your *** products and your *** *** bag people that work for you if this is in fact a real company sounds like a 2 Korean kid company that have no lives

SIK5150

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Tsumeb, Oshikoto

Gamezen allows players to cheath

AI Highlights
  • - Played for years, spent under $100.
  • - Gamezen allows cheating; complaints are punished.
  • - Hero points paid, never received.
  • - Nice game, but the company is sh1tty.

I played the game for a few years. Luckily I did not spend more the USD100.00. Gamezen allows players to cheat and then, when you complain about a cheat, you get punished! Futhermore, Gamezen does nothing about the cheats.

I was also one of the unlucky ones that bought hero points and never received the points. Emails goes unanswered to Gamezen. Apple does nothing to kick Gamezen out of their appstore when you complain to apple. Similarly for Android.

Their is of course easier ways to rid yourself of your money. Go find a large body of water. Throw money into water. Walk away. At least you are losing your money with less pain!!!

Nice game, it is a pity it is owned and developed by such a sh1tty company!

Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker San Jose, California

Blocked Account Review

I have spent thousands of dollars on civilization war/heros saga. I reported a known hacker in the game and 2 days later gamezen blocked my account and accused me of hacking the game.

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Anonymous
map-marker Newark, New Jersey

Company Review

Gamzen is a *** company

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Anonymous
map-marker Havertown, Pennsylvania

Gamezen, a Korean company refuses to respond to e-mails

AI Highlights
  • - Support never replies about locked accounts.
  • - They suspect bias due to a Korean company.
  • - Cheaters go unaddressed; reviewer advises stopping spending.

First, Gamezen technical support refuses to respond to e-mails regarding my "disabled" game account. I have e-mailed them several times an not once received a response as to why my account was locked. I believe that since they are a Korean company they will only respond to inquiries from their countrymen.

Second, they allow players to cheat and again, they do absolutely nothing about it. I have e-mailed them on numerous occasions about these "alleged" cheaters and as usual no response.

Third, they willingly take my money to play the game but will not respond to any inquiries.

These issues are not just with me and my account. It is with others as well. The only thing to do is to stop spending money on their games.

Loss:
$1000
View full review

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