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GameSir

GameSir

www.gamesir.hk
What is your customer experience with GameSir?

GameSir Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

GameSir has a 2.1 star rating from 6 reviews; consumers are mostly dissatisfied with 67% unfavorable and 33% positive feedback, and reviewers note a high price level.

Positive Feedback

Devices are described as decent and some controllers receive praise for build quality and performance when functioning properly.

Negative Feedback / Risk Areas

  • Poor customer service with slow or no responses and hard-to-reach support.
  • Shipping delays, missing packages, overcharges and difficulty obtaining refunds.
  • Defective hardware issues like stick drift, broken buttons, and display failures; warranty claims are cumbersome.

Key Takeaways for Future Customers

  • Check GameSir reviews and GameSir customer complaints before buying.
  • Expect possible billing and refunds friction and limited customer service responsiveness.
  • Consider alternatives or wait for firmware updates if compatibility matters.
View full overview ›

Media from reviews

GameSir - My usbs blinking green why?
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Show reviews that mention
controller refund package controllers customer email order game stick drift customer support
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Arun V Zbj
map-marker New Delhi, National Capital Territory Of Delhi

I purchased game sir wrist watch but there having display issue no body responds

Display is not working; it shows only shaded unwanted lines and I am not able to operate my watch. I request you to kindly replace the watch.

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Preferred solution: Replace this watch to another

randy b Cwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overcharge

I was charged for two controllers when ordering one on december 9th . i sent an email was sent to customer service right after the order was placed and did not receive a response until the 11th stating the item was already shipped.

I received the package with one controller inside on December 17th and sent out another email stating I received the package with ine controller and was charged for two and asked for a refund for the overcharged amount. I was then told in another email that it showed I was charged for two controllers but the item has already been shipped and delivered they are unable to send a refund or adjust the quantity

View full review
Loss:
$85

Preferred solution: Price reduction

2 comments
Guest

Has anything else been sent out

randy b Cwk
reply icon Replying to comment of Guest-2799358

no. prior to the email they sent stating they could not refund the overcharge difference they requested pictures of the order and buyers shipping information. both were sent in the reply email for verification

View more comments (1)
Anonymous
map-marker Hyannis, Massachusetts

About my package

I did not receive my package so I would like a refund. I cannot revive my package and I would please like a refund please and thank you I haven't received my package at al

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Kelly M Ecz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delay in product

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Controller came out on July 22nd, and I'm still waiting for them to ship it. I pre-ordered it, but no word.

Would not recommend this company at all to anyone. Don't buy from them.

View full review
Loss:
$80
Pros:
  • Non

Preferred solution: Full refund

Andy M Ude

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Controller has issues and third time I have reached out

The controller has stick drift even after calibrating it. The lights dont work the trigger sticks. I would like a new controller for as much as I paid for it!

View full review
Pros:
  • Usually a great controller
Cons:
  • Customer service

Preferred solution: A new controller that works properly!

User's recommendation: Better customer service help

Shirley D Xel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Controllercant get through to anyone

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Company could try answering phone calls don't bother trying to reach a representative cuz they don't answer the phones apparently

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Jonathan G Lqd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not responding quickly enough to emails. Customer support not directly helping

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*** customer support, been trying to reach an actual person to help but no one has, sent an email nd got spit in my face instead.

View full review
Loss:
$50

Preferred solution: Full refund

Ladon Rnw

Need my controller

I need to know when and where is my controller so if you can contact me at 689253**** pls.and thank you for your time

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Marc M Nge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package haven’t been delivered yet even when I payed for the fast shipping

my package havent got here yet I ordered from yall on june 15th with standard shipping and I haven yet to receive my package as of Monday 23rd.

My tracking number is 920019****494307****59 and the order number is #NU09D84XW

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Arthur Tqh

My free game pass ultimate has “already been redeemed” even tho I only scratched it off now

My free game pass Ultimate code was already redeemed when I went to use is what is this I am raging.

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User's recommendation: Dont buy a gamesir

jett p Fmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My usbs blinking green why?

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GameSir - My usbs blinking green why?
Original review updated Jan 07, 2025

So, I don't know how to pair my controller, and I don't know what the green flashlight means, but I would definitely buy it. Just make sure you know how to do it first.

It's a good product. I just don't know how to set it up. Watch a video first; it's a really good product and doesn't have any stick drift. It's a really nice controller.

As you can see in the pictures, it's very nice. I like it. The quality is perfect, so I would definitely buy it. Not only that, but I also want to say it looks like an Xbox controller, I just can't figure out how to pair it.

Its absolutely a stupid product.

It wont work for any of my games. It wont work for any games so I demand you to give me a refund now.

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Rohith Xem

I have bought 3 controllers the first onel asted me a year then went bad the other 2 controllers came straight out the box with problems defective I'm so disappointed there all under warranty but

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There making me run thru hoops with fire to get what due to me ,I mean that's y I got a warranty for these reason I don't recommend this controller to anyone

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User's recommendation: I don't buy ELITE 2 u pay what u get

Macon Oxi

Broke controller

Paddle and right analog broke after a week need a new one for free or a refund because one week is not good

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Callum A Ags

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Controller

When I try to collaborate by pressing the three buttons, it doesn't flash and only stays as white. Could you please help me?

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ty C Vpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cornwall, Ontario

Update needed

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Updated by user Jan 20, 2025

It’s ight

Original review Jan 19, 2025

Hey, can you guys make an update where us Aimbox V2 users can use the Leadjoy with a PS5 controller and not with a PS4 controller? That update would create so much positivity because it's highly needed.

View full review
Loss:
$100
Pros:
  • There devices are decent
Cons:
  • Updates are needed

Preferred solution: Deliver product or service ordered

User's recommendation: a xim matrix is best on the market

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