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I saw a thread from a site that I go to on a regular basis advertising a Gamefly used game sale last week. I wanted to purchase Uncharted 4 at a cheap price. (So I went on the Gamefly site being the first time that I purchased anything from the site). The game was on...
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Anonymous
Seraca

Try calling and speaking to a rep rather than using the chat. I had to go through the same thing today (ordered Doom on the 31st and 8 days later, still nothing) and I called ...

1.4
I didn't like
  • Slow shipping
  • Shiping
  • Long wait for new releases
#949899
Reply to reviews
I subscribed to GameFly years ago and recently started up again after getting a new console. And I was extremely disappointed. First off, they don't have a lot of selection for newer consoles, and most of the games they do have for them are all low or medium...
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Got a game that was unplayable, and asked for new one. A week later it came. I played for a day, mailed it back, and they said they never got it. After I reported it they did nothing... and in their mail said I should take it up with the Post Office. Eventually I...
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Game Fly Review

Gamefly
#947233
1.0
Gamefly is a joke they take their money and say they sent the game. Well if thats the case how did they send two copies of the same game and i never recieved one copy but they sure took there money... Not worth it rip off conartist company... Dont waste your time or money.
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Gamefly Membership Review

Gamefly
#850696
1.2
Just signed up, tried to rent 1 game, waited 4 days, still in my Q. Why should I pay a monthly fee if you dont have the game? Cancelled my membership ... gamefly is a scam! Plus, i was pushed to do so on their support chat by "Kirk D". Fabulous customer service!
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Gamefly Trial Review

Gamefly
#820107
1.0
Website said free trial but I'm charged full amount.
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Gamefly Video Game Rental Review

Gamefly
#803638
I ordered a new game and there is no game inside can u help me
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Every time I sent a game back to GameFly it took a minimum of five days for them to say that they received it. One time I contacted them because it had been over 7 days. I just cancelled last week, they of course told me send back the games, and *somehow*, miracle of...
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2.2
#868633
Reply to reviews
So - I've made new account there and i wanted to sell some keys/games - i saw many people sold there item. And yes many transaction was successfully completed. But after i sold some keys i didnt received feedback by buyers (and i sent these keys), without feedback i...
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#830442
Reply to reviews
This place is so slow. I have taken a liken to gaming with the kids and wife on the weekend. Unfortunately when I rent a game turn around time is at least a week. AT LEAST! First game stated it shipped out on a Wednesday we didn't receive the game until the following...
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Anonymous
Anonymous

i decided to give gamefly a chance ignoring the bad reviews, tried to order a game, supposely shipped on monday... no game after 4 days. customer service decided to tell me to...

3.0
I liked
  • Selection of games
I didn't like
  • Slow shipping
#820652
Reply to reviews

Resolved

I signed up with gamefly and its been 2 weeks but I never received a game. They can't track the game shipment because they say that they want this service to be cost effective so they don't have tracking options. Go use some other service. They are ***. They dont have...
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2.2
I liked
  • Website
I didn't like
  • Long wait for new releases
  • Product undelivered
  • Shipping
Reply to reviews
So I went to sign my husband up for gamefly and because someone who lived here in 2013 had an account they denied our request to open an account. After being treated rudely on the phone and requesting a supervisor I hung up. Lucky for me I went looking for some...
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1.0
I liked
  • Selection of games
  • Game availability
I didn't like
  • Customer service
  • Address being blocked
#809308
Reply to reviews
We just signed up for GameFly a little over a month ago. We have an Xbox One and a Wii U and we figured that this would be the perfect way to try games out before we buy them. The very first game we received was a Wii U game. The disc was so badly scratched that the...
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Anonymous
GameFly

Hello, We apologize for your experience. We would like the opportunity to look into this for you. Please email us directly at Facebook@GameFly.com using the email associated w...

Anonymous
GameFly

Hello,We apologize for your negative experience. We would like the opportunity to assist you further with this and review your account. If you can please email us at Facebook@...

My son received his games and neither one of them work... this being the 2nd time this has happened. What the heck os going on. Now i have to wait another 2 weeks. Just in hopes they arent ruined.
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Anonymous
jwathas

Same problem here. We just signed up for GameFly and the first 2 games we received were damaged and did not work. What a joke!!!

Anonymous
Anonymous

Hello, my name is Bianca with GameFly. We're sorry to hear you have received an unplayable disc. Typically we check the titles before they leave our facility but unfortunately...