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I saw a thread from a site that I go to on a regular basis advertising a Gamefly used game sale last week. I wanted to purchase Uncharted 4 at a cheap price. (So I went on the Gamefly site being the first time that I purchased anything from the site). The game was on sale for $25 used so I placed the order. The funny thing is I didn't receive any tracking information but I got a order confirmation [I assumed tracking information would be email...
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Anonymous

Seraca Try calling and speaking to a rep rather than using the chat. I had to go through the same thing today (ordered Doom on the 31st and 8 days later, still nothing) and I called ...

1.4
I didn't like
  • Long wait for new releases
  • Shiping
  • Slow shipping
#949899
I subscribed to GameFly years ago and recently started up again after getting a new console. And I was extremely disappointed. First off, they don't have a lot of selection for newer consoles, and most of the games they do have for them are all low or medium availability. I had one game in my Q from the start that said medium availability but a month later when I canceled my subscription, I still had never gotten a chance to play it. Another...
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2.2
#938539
Got a game that was unplayable, and asked for new one. A week later it came. I played for a day, mailed it back, and they said they never got it. After I reported it they did nothing... and in their mail said I should take it up with the Post Office. Eventually I had to cancel the service, huge waste, probably getting double billed. I have no idea how they think they can run a business like that. I have had Netflix for years and when they...
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Game Fly Review

#947233
1.0
Gamefly is a joke they take their money and say they sent the game. Well if thats the case how did they send two copies of the same game and i never recieved one copy but they sure took there money... Not worth it rip off conartist company... Dont waste your time or money.
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Gamefly Membership Review

#850696
1.2
Just signed up, tried to rent 1 game, waited 4 days, still in my Q. Why should I pay a monthly fee if you dont have the game? Cancelled my membership ... gamefly is a scam! Plus, i was pushed to do so on their support chat by "Kirk D". Fabulous customer service!
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Gamefly Trial Review

#820107
1.0
Website said free trial but I'm charged full amount.
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Gamefly Video Game Rental Review

#803638
I ordered a new game and there is no game inside can u help me
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Every time I sent a game back to GameFly it took a minimum of five days for them to say that they received it. One time I contacted them because it had been over 7 days. I just cancelled last week, they of course told me send back the games, and *somehow*, miracle of miracles, after I had cancelled and they were no longer obligated to send me anything else, they reported receiving my games within 2 days. Interesting. You know, there was a class...
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2.2
#868633
So - I've made new account there and i wanted to sell some keys/games - i saw many people sold there item. And yes many transaction was successfully completed. But after i sold some keys i didnt received feedback by buyers (and i sent these keys), without feedback i didnt got money, but ok i sold more keys. Now my account was banned without reason, even if games are still in store or keys. I can't get money to paypal or i can't buy nothing....
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#830442
This place is so slow. I have taken a liken to gaming with the kids and wife on the weekend. Unfortunately when I rent a game turn around time is at least a week. AT LEAST! First game stated it shipped out on a Wednesday we didn't receive the game until the following Wednesday come to find out Paper Mario isn't that fun so we sent it back immediately. So Thursday (the following day) the game was sent back. I checked our account that following...
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3.0
I liked
  • Selection of games
I didn't like
  • Slow shipping
#820652

Resolved

I signed up with gamefly and its been 2 weeks but I never received a game. They can't track the game shipment because they say that they want this service to be cost effective so they don't have tracking options. Go use some other service. They are ***. They dont have availability of new games either. Its endless waiting and they never forget to charge your credit card on time even though their service is so poor. My friends had similar...
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2.2
I liked
  • Website
I didn't like
  • Product undelivered
  • Long wait for new releases
  • Shipping
So I went to sign my husband up for gamefly and because someone who lived here in 2013 had an account they denied our request to open an account. After being treated rudely on the phone and requesting a supervisor I hung up. Lucky for me I went looking for some reviews. Because, now I know Gamefly is ***! They are treating their business like a Utility service!! If my name is Jane Doe and the person who lived here 3 years ago's name was Marty...
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1.0
I liked
  • Selection of games
  • Game availability
I didn't like
  • Address being blocked
  • Customer service
#809308
We just signed up for GameFly a little over a month ago. We have an Xbox One and a Wii U and we figured that this would be the perfect way to try games out before we buy them. The very first game we received was a Wii U game. The disc was so badly scratched that the game would not load past the title screen and would completely freeze. We contacted GameFly and they sent us a replacement, which took an entire week to get to us. However, that...
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Anonymous

GameFly Hello,
We apologize for your experience. We would like the opportunity to look into this for you. Please email us directly at Facebook@GameFly.com using the email associat...

Anonymous

GameFly Hello,
We apologize for your negative experience. We would like the opportunity to assist you further with this and review your account. If you can please email us at Faceb...

1.0
#694583
My son received his games and neither one of them work... this being the 2nd time this has happened. What the heck os going on. Now i have to wait another 2 weeks. Just in hopes they arent ruined.
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Anonymous

jwathas Same problem here. We just signed up for GameFly and the first 2 games we received were damaged and did not work. What a joke!!!

Anonymous

Anonymous Hello, my name is Bianca with GameFly. We're sorry to hear you have received an unplayable disc. Typically we check the titles before they leave our facility but unfortunately...

1.8
#656216