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GameDuell

GameDuell

www.gameduell.com
What is your customer experience with GameDuell?

GameDuell Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

GameDuell has a 4.0 star rating from 1 review; consumers are mostly satisfied, praising the website, product diversity, and low price level.

Positive Feedback

Reviewers highlight a usable website, diverse game offerings, and affordable pricing, which feature prominently in GameDuell reviews.

Negative Feedback / Risk Areas

  • Account access stopped working and geo-IP errors prevented play, reflecting a common GameDuell customer complaints theme.
  • Reported email support failures and lack of live tech support caused unresolved issues.

Key Takeaways for Future Customers

  • Expect good value and variety but verify account access processes before subscribing.
  • Be prepared to escalate to customer service if billing, refunds, subscriptions, or technical access issues arise.
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Media from reviews

GameDuell - MY ACCOUNT HAS STOPPED WORKING.
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Kathy B Jry

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Verified Reviewer

MY ACCOUNT HAS STOPPED WORKING.

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AI Highlights
  • - Loyal customer for 15+ years reports daily site use but no card games.
  • - IP shows Indiana; tests and location confirm North Carolina.
GameDuell - MY ACCOUNT HAS STOPPED WORKING.
Updated by user Oct 15, 2023

They responded to my message and said that they won't adjust their IP detection equipment just for me. I sent them PROOF that I was in NC, and NOT Indiana, and they agreed that I was correct, but that there's just nothing they are willing to do about it.

They told me to contact my ISP provider. I have been with Gameduell over 15 YEARS. I've ALWAYS been in North Carolina! Now all of a sudden THEY decide I'm residing in Indiana, and take away my card games!

It's totally WRONG. Any suggestions?

Original review Oct 03, 2023
Hello, okay...these emails for customer service are not working. I NEED LIVE HELP!

I have been a loyal customer of yours for over 15 years, and I play your site EVERY DAY! All of a sudden I have NO CARD GAMES. Your email person said you're showing my IP in Indiana. I am in NORTH CAROLINA, and I have NEVER been in Indiana!

I called my ISP. THEY show me in NC. We did TESTS. She also got 3 random Customer Service people to pull me up to see what they showed, and all 3 across the US show me in NORTH CAROLINA.

So the problem is on YOUR end. I have reset, disconnected, EVERYTHING. IT's not me! PLEASE CALL ME @ 828-308-****.

I need a LIVE tech support person to get this fixed.

Even my User Name says I'm in North Carolina! HELP PLEASE!

Preferred solution: my IP restored and games restored

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