Anonymous
map-marker Philadelphia, Pennsylvania

Zero response to customer service

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Went on line about a problem I was having with app. Was told I would receive an answer in 24 hours.

5 follow-up trys and 6 days later not a word.

When I complained I was booted

The people are so full of crap. I looked on line and found many others with the same complaint.

The just dont give a dam

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User's recommendation: Steer clear of this site. Real lowlifes.

Henry Z Vts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palmi, Calabria

Because they are dousch bags

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What the company could do better is just to follow through with what they say. But we both know that is not going to happen.

You are one of those companies that state how they care what their customers think. But we know you have no interest whatsoever. Your arrogance is amazing.

Someone criticizes and the best you can do is ban them. You guys should be ashamed, and please don't insult us by saying you are there to help.

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Loss:
$11
Pros:
  • No pros
Cons:
  • To many to mention

Preferred solution: Apology

User's recommendation: Do not play Gamecolony. It’s not worth it

1 comment
Guest

I out of stupidity have lost over 20K playing on gamecolony! If anyone out there is seeking to file a class action lawsuit please add me. Have even had someone from the FBI who plays gin all the time play my hands and have never won...

Henry Z Vts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fredonia, New York

No customer service

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These people are total *** They are arrogant, non-responsive, and generally full of lies. You try to contact them with a problem and they promise an answer within 24 hours.

However, I contacted them 6 times in 7 days and never got an answer.

After I followed up and complained that they were not doing their job, they booted me. What a bunch of arrogant *** they are.

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Pros:
  • No pros
Cons:
  • To many to mention
lee d Elg
map-marker Los Angeles, California

This is a total scam..

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they say that this is a website based on skill. There is little or no skill involved based on my 50 years of playing gin rummy for very high stakes.

the fact that they get a 10% rake on every game played and the fact that games keep going in a manner that win 10 then lose 12...they win every time as they get paid no matter what...I don't know who owns Game Colony but i have found not one person who is legit who thinks this is a fair game.

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User's recommendation: If you like to lose money then play this site.

lee d Elg

No nothing is what you get...

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18 business payout of your investment into the game while they collect fees of 10%...doesn't seem right to me...

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Cons:
  • Collect huge fees and take long to payout

Preferred solution: Apology

User's recommendation: if you want to give away money to people who don't exist then play this game and I've got some swampland to sell you

Anonymous
map-marker Georgetown, Texas

Cannot connect

I have been trying for three weeks to connect to game colony because I play gin it keeps telling me I cannot connect to the server . His game colony having a problem computer wise.

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1 comment
Henry Z Vts

No they are not they are just engorging you

Anonymous
map-marker Seville, Seville

BE CAREFUL!

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BE CAREFUL! After almost 3 long months of sessions of 7 or 8 hours a day, I managed to put together a good bank, but yesterday, a few minutes after withdrawing money, my account was deleted.

I can't connect and they no longer respond to any emails from me. These scammers wait for someone to withdraw money and if they think it's too much they keep it. Stay away from sites like this.

Does anyone advise me how I can take legal action to claim the money? Thank you!

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1 comment
Henry Z Vts

They have no intention of contacting you

Aaron S Gpf
map-marker Irvine, California

Love it

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Best ever. Love it. Need it.

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User's recommendation: Try this

RANDALL H Nrr
map-marker Nicholls, Georgia

I was cheated out of rating change on the last game i won

i was cheated out of rating change on the last game i won this has happen more than one time no i do not recomend game colony holder9444@***.com

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Anonymous

Do NOT play for cash

Game Colony purports to be a website for on-line games of skill. It permits players to play a number of games for fun or for money ("tickets").

Cribbage is one of the games featured by Game Colony. Players can play for free or for money in the "main hall" or play in tournaments (ranging from $2 to $50 each). Game Colony has a "ladder" and allows players to earn extra money at the end of the month if ranked in the top 10 on the "ladder". I played cribbage on this site for several months and won a fair amount of money.

However, in April of 2018 I was banned from tournament play because I was "winning too much". At the time I was ranked #1 on the ladder.

When I dared to confront Game Colony and ask their justification for this action, Game Colony was personally abusive and accusatory toward me. Customer service at Game Colony is poor at best.

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Reason of review:
Poor customer service
4 comments
Henry Z Vts

How about no customer service

Guest

I agree. The customer service response to legitimate questions can feel abusive.

Guest

I agree

Guest
reply icon Replying to comment of Guest-1822668

Biggest scam site. They just move around the money and keep collecting their cut.

Bad players with no idea how the game is played can win 6, 7 games in a row. If you can win 55% of your games, you can make a few bucks.

Otherwise, just play the free games. The “miracle” rolls occur way too frequent

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