Gallo and Company

I completely agree. He's doing the same thing to me even after ive moved out and its been years!

its so bad.

the women in the office are so rude to me too. horrible.

WORST customer service EVER!!!!n They are rude, unresponsive, and try to play dumb when you try to hold them accountable. They are a 3 person operation and always keep people on hold, avoid phone calls, and dont get back to people with unit issues.

I'm actually shocked at how disrespectful and unapologetic they are in regards to their mismanagement!!!!!!! DONT EVER RENT WITH THEM GALLO IS A NIGHTMARE!!!

I'm interested in his business practices.

Horrible!!!! I rented from him years ago and we clearly signed a 12 month lease,we moved out.

They re-rented the 13th month and said that we signed a 13 month lease. Ru kidding?? They took us to court and that *** bag won,even though he said he didn't re-rent. Our old neighbors even wrote a note stating he did.

The lease stated 12 months but they tricked us on the dates.

***! *** Matt,hope you read these.

this is unbelievable, I wrote this when i was 15 and used my entire real name naively and these fools wont help me take it down.

Matteo Gallo's method of operation is to scam as much money out of his tenants as he can. He does not discriminate when it comes to money.

All he wants is the "green" and maybe his photo in a newspaper wearing one of his awful and ridiculous suits. @ Are we talking about the same...this is pissedconsumer.com! What part of Pissed-Consumer don't you understand?

This isn't a pep rally to support your landlord. The website is about real people with real issues who were affected by this company in a negative way.

I lived in a Gallo apartment about 3 years ago and experienced ALL of the same issues that the people here have mentioned. On top of that, my boiler broke during the coldest week of the winter. It was so cold in my apartment that my toilet was frozen. Gallo dragged his feet, refusing to acknowledge the problem. His best suggestion for me to keep warm? Turn the oven on & open the door! Gee, thanks.... What a clown. It was finally fixed about 9 days later. Unacceptable.

Like others have said, he paraded realtors through my apartment unannounced before I even said that I would not be renewing my lease. Including once when I was still in bed, and another time when I was in the shower.

Once I finally moved out, I continued to receive incessant phone calls from his office insisting that I was not paying my rent? Each time I explained that I no longer lived there and that they needed to take my phone number off of their list. The calls continued for about a year, however, until I finally had my attorney call them.

The fact that this *** clown posts on this thread suggesting that a disgruntled employee could be logging these complaints is a joke.

Next time you see him sitting courtside at the celtics in his ostrich coat, toss your beer on him for me.

Pitiful excuse for a "legit" business. This guy is a real piece of...

work. He prances around the North End in ridiculous get-ups trying to get himself noticed. He LOVES attention. Too bad he doesn't even like being a good, legit landlord.

This office made my life living in one of his apartments a complete nightmare. They allowed realtors to come in whenever they wanted (and then claimed not to have known about it- oh great! So you don't know that random people are entering your buildings?? Any ideas where they got the keys then?) They never answer the phone and never reply to emails (unless of course you are a new customer and fresh meat for their cons to get money out of innocent victims).

I almost made the mistake of renewing my lease for another year with them because a few months before my lease was up they called me to ask if I was staying and tell me that the rent was NOT going up at all. They told me I had to let them know that day. So I said to send me the new lease which they promised in about a week. A week goes by, then a month and so on and I still have no lease.

When I call to ask about it they tell me that it's not ready and they are not sure about the price. Huh? You forced me to give you an answer months ago and now assured me the rent was staying the same and now you don't know the price and don't have my lease ready? This continues for several more weeks- they couldn't tell me how much my rent would be if I stayed and couldn't produce a new lease.

I sent an email every day about this and they never replied to them and when I called they had no answers for me. Thankfully I decided to move out after all the *** they pulled. When I saw my apartment advertised on craigslist, they increased the rent $300! Not at all worth that amount of money- they never make any repairs or improvements.

Oh, and when I moved out, they owed me my $100 key deposit which was in my original lease. They never returned it to me! I finally gave up trying to get it because I was sick of calling and emailing every day (again) about it with no results. That's part of their *** as well I'm sure- rip people off and just ignore them until they give up and go away and you keep their hard-earned money.

This place is just full of deception. Please don't do business with them- you will regret it.

Hi,

I have been a long time resident of the North End, and I must say that 12 years ago when I moved here I rented my first apartment from Mr.Gallo. He personally showed me the 7 or 8 units I was interested in, untill I found the right one.

Now 12 yeras later, I am on my 3rd apartment with his company. I must say that its unfortunate to hear you all are having such issues, if it was that bad, why did you continue to renew your leases??

Like I said, last May I rented my 3rd unit from Gallo & Co., and I have nothing by good things to say about Mr.Gallo and the woman in his office who has taken my calls over the years whether it be a broken stove, or just a question about the neighborhood. I would give you 5 stars Mr.Gallo!

Dear Gallo and Co.,

Oh right, all of these negative comments must be the attempt of a former disgruntled employee! None of the many complaints that have, at least once, resulted in your license being suspended have any merit.

You two-bit hood slumlord; you should be flogged in the town square!

Strive to achieve a high level of customer service? ARE YOU KIDDING ME???

Gallo is by far the most pathetic person I have ever had the pleasure of doing business with! Renting from him for a year was a complete NIGHTMARE! He threatens people, won't fix appliances, and tries to weasel extra money out of renters.

He has had numerous complaints filed about him and has had his license SUSPENDED!

The man should be locked up for what he has and is still putting me, and hundreds of other renters, through years later.

I agree with all the above, awful agency who is very disorganized. I could match or even beat every story above, but it is too much time/effort without any results. Best advice would be to ADVOID Gallo all togeather if you can.

This company is ATROCIOUS!!!! I went to look at an apartment in July to rent.

I filled out the paperwork and they called me back right away saying that the apartment was mine. I went down to the apartment (right down the street from where I currently live) and handed their apartment manager the money order for first month's rent (they insist upon a money order or bank check instead of a personal check, even though they told me that I had perfect credit and now I know why). They wanted me to put down first and last month's rent plus a key deposit before signing a lease and thank god I didn't. After a week I called the office to find out about signing the lease and they said they were getting it ready, then they called me back stating that there was a problem, that the current tenant was not going to move out anymore and asked if I was interested in any other apartments.

I told them no and they said that they wanted me as a tenant so bad that they would get the current tenant out because he did not resign the lease (SHADY!!) and that they would call me back to let me know that everything was set. The weekend came and I never heard back from them, so the following Monday I called to ask for my money back. They said that it was all set, the tenant was moving out so I just needed to get the other money to them. An hour later they called me back and said again that the tenant was not moving out, that they resigned the lease.

So I asked them to return my money to me. At that point they said that they put my original money order in the mail (at the bottom of a money order it is required that you put your current address) and that I would receive it in 2 days max because it's just a few towns away. A week later, when I didn't receive the money order I called them about it and they said that they didn't send it out on the day that I had called, but a couple of days later (WICKED SHADY!!) and that if i didn't receive it in 2 more days to call them back. I told them that the situation was not ok and that I was worried about my money.

Two days later when I called back because I still hadn't received my money they said that the check was sent back to them and they couldn't give me the reason because they no longer had the envelope that it was sent it. That office is tiny and unless the check was sent back to them days earlier when I had originally called there is no way they couldn't find it in the trash right then and there if that stroy was true. At this point they had my money for a month and I told them that they could overnight me the check to my office considering that I was waiting a very long time to receive it and they were apparently having problems mailing it to me. They said that would not be possible that they would put it in the mail again....I found this completely unacceptable!!!!

After asking for the owner's contact information to discuss the situation with him and being hung up on and talked down to several times I finally left work early and sat in an hour and a half of traffic to go to the office myself and get my money back myself, because they were never going to mail it to me. (they were also ignoring my calls until I blocked my number when I called and then they magically answered.) When I got there they pulled a new envelope out of a bottom drawer of a desk!!!

THIS IS A HUGE SCAM...DO NOT GIVE THEM ANY MONEY!!!! I am SOOOO glad that I am not stuck in their property!

In response to the original post I agree with you 100%. I have never dealt with such incompetent people before in my life.

This is by far the worst company I have ever rented from. I had numerous problems with my apartment and each time I had to call repeatedly before anything was done. In one instance it took over 3 months to get a problem fixed and even when I moved out it was still not fixed. Calls do go unanswered messages are never delivered and when they say they will call you back they don't.

Matteo should take action himself and not leave it to his incompetent workers. When ever I asked to speak to him he was never available and never returned my calls.

I would cation anyone from renting from them and if you do and have issues make sure you document all your calls since free legal action can be taken. I would never recommend anyone to rent from this company and left myself because I have never witnessed such poor business practices.

Dear Matteo Gallo,

Seeing any response from your office is pretty much a small miracle. It has been the norm for any calls and emails made to you to remain unanswered. It is unfortunate to hear that your employees are as unhappy with your business as your tenants have become. It is also interesting that you mention the idea of suing you as a solution to the numerous issues suffered at the hands of your office. That, Mr. Gallo, need not be one's answer to everything. Additionally, not all of us have the luxury to rack up the expenses associated with a lawsuit. As per your other suggestion, moving out is a large expense as well thanks to your penalties and uncompromising ways. It is this reviewer's opinion that the best solution would be for your company to run a fair and professional operation, where rent checks don't go missing, calls and emails are returned, and people don't enter a tenant's apartment without his or her permission. Perhaps if you spent some time addressing the needs of your tenants, you would have fewer negative reviews.

Best wishes to you.

Dear Anonymous Poster,

I find it impossible to believe that one tenant could endure all of these problems during a one year period without having either moved out or sued my company. This being said, it is my belief that you are a disgruntled former employee who was recently fired due to poor performance.

If this is you, I wish you the best of luck in the business world because clearly, you will need it. If you are, on the other hand, an unhappy client, I would like to do everything in my power to rectify the situation. Over the past twenty-five years, I have strived to achieve a high level of customer service and treat all tenants/clients as my number one priority.

Do not hid behind the internet like a coward. Show your identity, unless you are misrepresenting yourself.

Hello.I'm very concerned due to recent reviews I've read re: Gallo Buildings. How long did you live there?