Manufacturer: Gallagher Bassett Category: Customer Care Clear all filters (16 of 16 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
My name is Robert Paschall 1016983/ Address 1018 N Penn Muncie Indiana 47303.I've been trying to contact you people about my Workmencompensation since January 4,2017 I've just been given the runaround. They haven't scheduled me or contact me. I don't know what up with that?Can someone please help me?
Read more
Anonymous

WorkComp Jesus Call the branch directly at
800-227-7391. Call every 10-15 minutes until you get your adjuster on the phone. You will *** the adjuster off, but if what you are saying is t...

I would never recommend this company to any employer!Ghallager Basset will take your money and leave your employees holding the bag to recover on their own, they do the minimum that is required by law, they are known to send employees to one of their Doctors that they have an on going relationship with that will write a review stating the employee is ready to return to work! When they are not! Linda Talarico of Ghallager Basset in Itasca,...
Read more
I was injured on the job on May 3rd 2016, my employer did not give the correct phone # for workmans comp.When I returned to work I was able to contact workman's comp, yet still 2 weeks before being allowed to see the doctor.Another two weeks before scheduling a MRI to be done. Another months before sending me to an orthopedic dr. I am not allowed to see another doctor but the one they authorized and can't get in to see this one when I need...
Read more
Anonymous

Anonymous You need to get a workers compensation lawyer. You don't have to pay the lawyer out of pocket and you will probably end up with more money in your checks. The other thing is ...

I didn't like
  • Inactions by adjusters
  • Poor service
  • Insults at physicians office
#946537

Gallagher Bassett Customer Care Review

#990513
1.0
Employees will not return your calls. Missouri and Georgia offices are rude.
Comment
Show

Gallagher Bassett Customer Care Review

#919104
1.0
There a *** joke should be ashamed of the way they are with people if hurt these bastards dont want to help injury worker's instead they hide and lied just like loser they are been 8 week out work from injury at work no help or worries about me or anyone else. Bottom lines is that this company is big scam and just want to get money from companies with paying for injury worker's
Comment
Show

Gallagher Bassett Customer Care Review

#885332
1.0
Checks never come every two weeks they cut them but send them when thhey well please. Adjusters are rude and not helpful at all.
Comment
Show

Gallagher Bassett Customer Care Review

#855724
1.0
They never answer their calls, nor do the return calls, have no follow through, and most times do not know what they're doing. They do not do what is expected of them, nor do they follow any laws required we them. They are THE WORST Work comp company I have ever heard we or dealt with.
Comment
Show
Where to begin this company is a joke ,my doctor wanted to see me once a month GB said once every 2 wks on, I go an while I'm sitting in waiting area GB canceled my appt,an as for computer glitches an payments they are idiots a world wide company an they have so many computer problems now they own my back until I die ,I would like nothing better than to never hear the name GB ever again I feel so very bad for anyone dealing with them
Read more
I have a simple problem with a product from Victoria Secret, they use this company for their claims.I was called once and told the only time they could speak to me is at 3:45. I work for a living and get home at 4:30. I have called them for 3 days straight left messages and claim numbers an no one ever calls me back. This company has horrible customer service and I wish I could work the limited number of hours they work and answer phones. My...
Read more
Anonymous

Anonymous I'm going to contact the Minnesota attorney general and senator Amy Klobacher about it because they are screwing me to.
Is there any way you can contact me on this situati...

1.0
I didn't like
  • Bad customer service
#928582
Gallagher Bassett engages, literally from the beginning of a claim, in a dedicated protection of their own client, mishandling of a claim over a very long, delayed period of time (literally 3 - 5 different claims handlers on your claim, non of whom do anything), and then a complete claim denial after a great deal of evidence has been provided. Please do as I did, and report them, with full documentation, to the Arizona Department of Insurance. ...
Read more
2.0
I didn't like
  • Way adjuster handle case
  • Inaction by adjustors
#922147
Someone with this insurance hit my car, forcing me to replace the bumper... fine whatever.. but then I had to deal with this shittt insurance company that just made everything worse. My rep, Mark, is never available and incompetent. Any question or step within the process takes days/weeks. I was finally able to get my car in the shop (of my choosing, at least) but now, my car is fixed and sitting in the shop for now close to two weeks and I ...
Read more
Received voicemail from Gallagher Bassett rep yesterday; immediately returned call that went to voicemail haven't heard anything at this point - phoning back shortly. Have talked to a number of WC attorneys since yesterday and NONE want to handle my case or offer any advice. Have been off work since 9/4 with no return date in sight. This a repetitive trauma shoulder injury that has taken its toll over a period of time and is common at my...
Read more
Anonymous

Anonymous If you can't find an attorney to take your case, you should probably walk away from pursuing work comp benefits and use primary health insurance for treatment of your screwed ...

A disgustingly dishonest company, particularly Sean Leaf, and sigularly dishonest, grotesque man. This is your steroetypical debt collector-type company, where they do not care AT ALL about right and wrong, just about avoiding responsibility and avoiding paying anyone. With my case, I was served a moldy sandwitch and got sick at the McDonalds in Colesville (Silver Spring, MD), one of gallager bassetts restaurants. After 2 months, Sean Leaf...
Read more
00+fee) In the end GB takes a good chunk of the monies they saved by NOT paying you what you were entitled to as a nice fee my husband has mentally depreciated (if such a thing) because of his Gallagher Bassett case Maria Sanchez out of NJ he lost his job & his career & we are now loosing our home of 14 yrs all because of their rude unethical belligerent practices Comp judge keeps giving awards & she does her best to ignore that fact & then...
Read more
Anonymous

Anonymous You are correct in saying there should be a Class Action Lawsuit against Gallagher Basset. Did you try contacting your state Attorney General? A family member of mine injure...