Manufacturer: Gallagher Bassett Category: Claims Clear all filters (19 of 19 reviews match)
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Gallagher Bassett is the worst insurance company on the planet!! The Adjusters never call you back nor do their supervisors. Every single request for authorization that my doctor has submitted has been denied or completely ignored. I have a back injury which I sustained on the job 18 years ago and I settled with Life Time Medical Care. I have been dealing with them since 2009 trying to reopen my case and initially they claimed they lost my file...
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Anonymous

KLM I feel for you. I sustained a serious back injury 25 plus years ago which resulted in four back surgeries. I have chronic severe pain and I'm losing feeling in both my feet....

Anonymous

Anonymous Would love to talk to you if you could put a post on can reference it as a skooter and that way I know it will be you I will always start mine with skooter is here. We just m...

I have had to deal with these jerks for too many years.They are so disorganized, refuse to pay COURT ORDERED reimbursements. I spend more time sending so many copies to these nut cases, but they must put the mail in the trash because they can NEVER find my claim, files or reports from docs. They demand I go to a brain surgeon for a leg problem. They refuse to educate themselves (guess you have to have a brain to work with) on what is COMMON...
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1.0
I didn't like
  • Blatant disregard of facts
  • Adjusters insults
  • Lies and disrespecting my family based on your adjustors lies
#830048
This company weasels their way out of making a claims adjustment.Injured parties are never compensated fairly if at all. We had a claim with a food company and they denied all claims and they hid the evidence. The claims adjusters were rude and refused to show us the reports. She also threatened to file a lawsuit against us if we asked for the reports from the client. A very rude individual she was indeed. I hope to not ever have to deal with...
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1.0
I didn't like
  • Extremely poor and negligent
  • Anything about them
  • Being manipulated

Gallagher Bassett Claim Review

#938608
This company is a JOKE! They delayed claim till deadline in order Not to pay for McDonalds neglect to customers
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Gallagher Bassett Claim Review

#926419
This company SUCKS! They only took two yrs. only to let statues of limitations run out, K. Ralston, J. Cronin & S. Andersen all need to be without a job for all the wrong they've done. This is how Gallagher/Bassett get out of compensating entitled injuries.
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Gallagher Bassett Claim Review

#816423
I Never had a bad experiance with My ajustor shes been very helpful. Ms gonteric in columbeia md. Got my mri and theperpy authirized. Shes been very helpful.
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Gallagher Bassett Claim Review

#815059
1.0
Not only did I have to track them down to get my claim started, they had all my information wrong when I gave it to the supervisor the waste management company driver and supervisor told me how the accident happened but according to the witness it was completely false this is a terrible company!!!!!
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I was in an accident with a person who used this company as their insurance provider and it was an absolute nightmare getting them to pay for the damage done to my vehicle. It was small front end damage that should have been an easy, straight forward fix and it took over three months before I was able to get my vehicle to the shop. They tried to cut every corner possible in the repair process and the people I spoke with there were very short...
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Totally unprofessional, I had to keep calling to find out what was going on with my claim and it got passed on to someone else.
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Anonymous

Anonymous Nobody tells you who they sent you to either.
I went to a neurosurgeon and he sent them thee paperwork that I need a 3 level fusion ASAP.
I called back my claim adjuster...

In 2013, GB sent me to a QME, 2 months later, I get a detailed report indicating a prescribed method of services for me, GB does not authorize these services from a Qualified Medical Examiner and delays and delays. I go to a pain management Doctor, who prescribes and asks GB to authorize the same services as the QME, GB is negligent in their efforts and uses an attorney to stave off treatment. So again in 2014, GB tries the same thing, the QME...
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Anonymous

Anonymous It sounds like there were valid issues with the prior QME's if the State issued two new panels, though it's hard to tell what's going on due to the lack of information provide...

Anonymous

Anonymous I have been trying to reach them for 3 months no return phone calls...no answer..accident happened may 2015...i need continued services and i can't receive them because i can'...

1.0
I didn't like
  • Extremely poor and negligent
  • Blatant disregard of facts
#768050
Too much detail to explain in limited space provided. In short, my auto insurance company had to get involved just to get a return phone call, despite the fact that it wasn't their claim. The return phone calls (several of them) were handled so poorly (rude, hang ups, yelling to downright immature comments on the part of the agent handling the claim (Tamara at 717-610-3515, that the situation was escaled after my insurance agent threated to...
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1.0
I didn't like
  • Accusations of lying
  • Lies and disrespecting my family based on your adjustors lies
  • Adjusters insults
#729655
They do not not resolve cases in a timely matter. They don't return phone calls and they don't process claims on time. My doctor submitted my rating 8 months March 31, 2015 to Gallagher Bassett. My adjuster tells me that he is not my treating doctor and sends me the form 43. I told my adjuster in a email that he has been treating me since 2013. She responds to me that she will check my file again. Gallagher Bassett adjusters are lazy n they are...
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1.0
I didn't like
  • Bad customer service
  • Adjusters insults
#723406
My wife went to Tractor Supply in Alabama to return a crate she bought that an employess broke ....When getting the new crate the manager took her keys and went on out to load it...When my wife got home we couldnt get the trunk out..The trunk wouldnt open..Took it to our lexus dealer and he stated this was rare for this model that an outside force did this..Got our estimate and faxed it to Vincent dba "Gallagher Bassett"....Next day Vincent...
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1.0
I didn't like
  • Lies and disrespecting my family based on your adjustors lies
  • Adjusters insults
  • Blatant disregard of facts
#708611
I am a healthcare professional and had to call six different phone numbers before I could get bill status. When I finally did talk to someone, she said our bill wasn't on file even though it had been mailed via paper, along with the required anesthesia record. It had also been faxed. I finally got the rep to give me another fax number because theirs are a one-time use only. I spent over an hour and a half trying to talk to a human being. ...
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