Gallagher Bassett Complaints and Reviews
I got hurt at work on overtime. Gallagher Bassett was supposed to "handle" my claim. They denied my claim. It took them 5 weeks to tell me that. In the mean while I'm at work on light duty til then. As soon as they said that "they" think it wasn't work related I was no longer able to come back to work. They didn't return any of my calls. I had to end up getting a lawyer to get workers comp. They didn't respond to ant of the lawyers attempts to...Read more
Once upon a time, during 1995-2004, CT. WC commissioners ensured that the laws were enforced, and they never showed favoritism, to either claimant or insurance company. I had a back surgery in 1998, after several incidents with clients in group homes, and lifting those bedridden, while on shift alone. It led to severe retaliation and discrimination. I filed a 31-290(a) claim and the commissioner punished the employer for denying me light duty...Read more
A Waste Management driver hit my retainer wall and did 350.00 worth of damage. Gallagher Bassett offered me 175.00 because I WAS A GOOD CUSTOMER. Since they based paying me that small amount on the fact that I WAS A GOOD CUSTOMER, I'm going to see if I can get all my friends who are GOOD CUSTOMERS to call with claims against WASTE MANAGEMENT and see if they'll pay them a small amount on those basis alone. If they felt the driver did not...Read more
Gallagher Bassett Customer Care Review
by jndtampos #855724
They never answer their calls, nor do the return calls, have no follow through, and most times do not know what they're doing. They do not do what is expected of them, nor do they follow any laws required we them. They are THE WORST Work comp company I have ever heard we or dealt with.
Gallagher Bassett Workers Compensation Claim Review
by Injured12416 #884206
Injury on 1/24/16...complaint lodged in 6/16. Never even had a response from GB. They know they are terrible, unprofessional, deny medical treatment, and destroy injured employees lives!!
Gallagher Bassett Auto Claim Review
by VernaWilliams1 #972493
I am currently dealing with Gallagher Bassett on a claim of their injured party who hit my vehicle. The accident occurred on October 18th 2016 the vehicle was totaled on November 10th 2016 and as of today December 13th 2016 I am now out of a job I have depleted my finances I have no vehicle and I have yet to still be paid from Gallagher Bassett Duluth GA division.
Gallagher Bassett Injury claim Review
by Scsanmateo #725006
This company is a disgrace to consumers. I've been waiting almost three years for them to accomplish a Medicare set aside and they don't contact me, give me progress or any response. Instead I am transferred to a new case agent every few months. They aren't honest about % of injury (judge had to correct them) and I would check their numbers and data thoroughly! They are good at the stalling game.
On April 27, 2013, a young man with heavy boxes on a gurney slammed in to me from behind at Trader Joe's Palm Desert, CA; he did not observe me because he could not see over the boxes. I had to twist my whole body to the left to keep from falling down. I now have painful Tenosynovitis (average level 8) in both ankles as well as a torn tendon in my right ankle. I have to wear a boot so that I can walk a little. I have been told by my doctors...Read more
While working as a Motorcycle Mechanic I suffered an accident while on the job. I broke my leg and was covered by Gallagher Bassett Services through the company I worked for. I was in the hospital for 9 days, 4 days longer than I really should have because Gallagher Bassett would not respond to the hospital and they were unable to release me with the medical equipment needed. Finally, I was released and went home. I called Gallagher Bassett...Read more
I was injured all the way back in 1997. I was working at group homes for the STATE OF CT. This ended up being part of a strategic scheme by now-in-jail, Governor Rowland, He mandated supervisors to "run us out" instead of laying people off. (See Sebac Vs Rowland) I went to a neurosurgeon they picked. He knew I was NOT trying to stay out of work. He wrote restrictions so I would not get re-injured. An attorney followed up with a letter...Read more
- Approved first half of 2016 surgery in 10 days
I didn't like
- Denied second half of 2 part lumbar surgery
- Lies about who makes decisions for dr
- Tries to make you switch doctors
#997783 by Rootsgal
My company uses these idiots for insurance purposes and since i was hurt at work and i'm forced to deal with them on my Workman's Comp case due to that. The only thing that they have done is actually give my doctor a claim number so he will at least treat me. These morons will just flat out ignore you!! In the last two weeks I have called them several times per day and NEVER get anything but a machine. I also have left over a dozen voicemail's...Read more
I have worked for GB for over 15 years. No raise for 3 and yet Pat Gallagher (CEO)keeps "acquiring" 2-3 smaller companies each and every month for the past 4 years. Now, GB is "outsourcing" to Team India. Got a picture of good old boy Pat with a red dot on his forhead surrounded by his "Team India". What a douche bag, think you have it bad - try working for this sob. How is this company managed? The higher up you go, the less you have to do and...Read more
I started my claim with Gallagher Bassett in January of 2012, from the start they were incompetent and put me through a very stressful time and continue to do so today. Their agents are incompetent and must be trained to avoid working with the client. In January of 2013, the QME panel doctor ruled in my favor and issued an order for follow up visits which were critical to my recovery, to this day they have not honored a qualified doctors...Read more
I was involved in a car accident back at the end if May '14 in my company's vehicle and was taken to the hospital in an ambulance. I was lucky, I walked out of the hospital about an hour later with just a couple head gashes. My back started hurting quite bad the 3rd day. I contacted Gallagher Bassett by order of my company. Besides the lady talking down to me like I was below her, and in an insurance language that I didn't understand, since this...Read more