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in short and occurring with multiple adjusters on my claim, they are hard to reach (rarley answer the phone) and respond (no reply to voice mail) whether by an examiner/ advocate at my Workers Compensation Board or from my lawyer! it seems their initial action is...
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#1018750
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I was injured on the job on 10/1/2016. I was referred to a specialist in Portland 2 months ago. My adjuster has not returned phone calls made by myself and 2 other entities. Phone messages have been left numerous times without response. Very frustrating to have all...
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1.0
I didn't like
  • Being ignored
#1014633
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My name is leslie foreman 000668-006522-WC-01. Over the years while receiving payments I've had to reach to find out that my check was posted but took 5 days to reach me by mail. I find this to be very irresponsible and disrespectful to client. I have finalized Section...
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#1013736
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Occupational Health Review

#1019053
Try to ignore you tell you anything to get you off the phone wont return phone calls wont pay bills
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Short Review for February 28, 2017

#1014841
1.0
I broke my finger at work and I have to say that the service I have received from Dawn Wyse at Gallagher Basset has been very poor. I just received a collection notice in the mail for the radiology services used when the physician ordered X-rays of my finger. When I try to call the Dawn at the office she does not answer and when I leave a message she does not return my calls.
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Short Review for February 26, 2017

#1013906
2.4
Can't trace how you receive your lump sum from section 32. It under guidelines of postmarked however you reach it 7 to 10 after it is postmarked. It's in acceptable, disrespectful, no accountability to claimants to who have no money coming in for a month. I will take this to the attorney general office for review.
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Gallagher Bassett Customer Care Review

#990513
1.0
Employees will not return your calls. Missouri and Georgia offices are rude.
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GB is dodging me, they won't answer my calls whenever they do they can't answer my questions and they try to redirect me to another office or claim handler every time they do answer. THIS IS *** SOME PEOPLE ACTUALLY HAVE BILLS TO PAY UNLIKE THE FAT *** AT GB THAT SIT...
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Anonymous

Anonymous I got hurt at movies they denied my claim I'm getting an attorney. Nasty attitude with senior manager with GB

1.0
#1012719
Reply to reviews
It's important if you have a work injury and are dealing with Gallagher Bassett you need to get a lawyer. I've been dealing with my work injury almost 3 years now. I've seen 4 different doctors. They have requested surgery, Gallagher wants cortisone shots and more...
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You can not get the adjuster to call back. Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal...
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To put simple, Years ago I was injured on the job. Applied for disability I Correctly/promptly submitted all claim paperwork My provider submitted all paperwork Did not receive payment until I went back to work customer service rude. Don't know why my organization at...
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1.0
I didn't like
  • How mean they were
#1009817
Reply to reviews
I got hurt at work and had the unfortunate pleasure of having to deal with gallagher bassett. My adjuster is completely rude and ignorant and lacks customer service. When one test came back normal they dropped me instead of seeing that I'm in pain and suggest another...
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Anonymous

Anonymous Your state is bound to have someone in its insurance department who oversees self-insured employers and third-party administrators. I realize finding the right person in a go...

Anonymous

Anonymous I had the same experience with them it's called get a attorney!

I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with the situation. Now that i can't get any answers in going to get a lawyer first thing Monday morning i have been in pain for way to long and i have been...
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Anonymous

Anonymous I recently had a claim on an injury to my shoulder. I went to the emergency room, had a follow up visit, then had a MRI. The MRI showed I needed surgery. Gallagher Bassit paid...

Contact Gallagher Bassett

Headquarters Address:
Gallagher Bassett Services, Inc.
The Gallagher Centre Two Pierce Place
Itasca, IL 60143-3141
Phone:
(630) 773-3800
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I got hurt 1-8-2017 . I've talked to my adjuster twice. I'm constantly calling her and never get called back. I haven't received my first check. I'm stressed. I'm suppose to start physical therapy. I have, the nurse from Dr office have called multiple times to get...
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Anonymous

Mba35 I agree they seem to just give the run around our just avoid your calls and not return any messages. I feel like I'm in limbo because I can't get any straightforward answers s...