I was rear-ended by a truck in August 19, 2016 and the driver is covered by Gallagher Bassett. I had to go through Physical Therapy for 5 months and at first the adjuster kept in touch until Physical Therapy was finished and then it was hard to get in touch with my...Read more
in short and occurring with multiple adjusters on my claim, they are hard to reach (rarley answer the phone) and respond (no reply to voice mail) whether by an examiner/ advocate at my Workers Compensation Board or from my lawyer! it seems their initial action is...Read more
I was injured on the job on 10/1/2016. I was referred to a specialist in Portland 2 months ago. My adjuster has not returned phone calls made by myself and 2 other entities. Phone messages have been left numerous times without response. Very frustrating to have all...Read more
Occupational Health Review
by anonymous #1019053
Try to ignore you tell you anything to get you off the phone wont return phone calls wont pay bills
Short Review for February 28, 2017
by anonymous #1014841
I broke my finger at work and I have to say that the service I have received from Dawn Wyse at Gallagher Basset has been very poor. I just received a collection notice in the mail for the radiology services used when the physician ordered X-rays of my finger. When I try to call the Dawn at the office she does not answer and when I leave a message she does not return my calls.
Short Review for February 26, 2017
by anonymous #1013906
Can't trace how you receive your lump sum from section 32. It under guidelines of postmarked however you reach it 7 to 10 after it is postmarked. It's in acceptable, disrespectful, no accountability to claimants to who have no money coming in for a month. I will take this to the attorney general office for review.
Gallagher Bassett Customer Care Review
by anonymous #990513
Employees will not return your calls. Missouri and Georgia offices are rude.
My name is leslie foreman 000668-006522-WC-01. Over the years while receiving payments I've had to reach to find out that my check was posted but took 5 days to reach me by mail. I find this to be very irresponsible and disrespectful to client. I have finalized Section...Read more
GB is dodging me, they won't answer my calls whenever they do they can't answer my questions and they try to redirect me to another office or claim handler every time they do answer. THIS IS *** SOME PEOPLE ACTUALLY HAVE BILLS TO PAY UNLIKE THE FAT *** AT GB THAT SIT...Read more
It's important if you have a work injury and are dealing with Gallagher Bassett you need to get a lawyer. I've been dealing with my work injury almost 3 years now. I've seen 4 different doctors. They have requested surgery, Gallagher wants cortisone shots and more...Read more
You can not get the adjuster to call back. Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal...Read more
To put simple, Years ago I was injured on the job. Applied for disability I Correctly/promptly submitted all claim paperwork My provider submitted all paperwork Did not receive payment until I went back to work customer service rude. Don't know why my organization at...Read more
I got hurt at work and had the unfortunate pleasure of having to deal with gallagher bassett. My adjuster is completely rude and ignorant and lacks customer service. When one test came back normal they dropped me instead of seeing that I'm in pain and suggest another...Read more
I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with the situation. Now that i can't get any answers in going to get a lawyer first thing Monday morning i have been in pain for way to long and i have been...Read more