Gallagher Bassett Complaints and Reviews
My name is leslie foreman 000668-006522-WC-01. Over the years while receiving payments I've had to reach to find out that my check was posted but took 5 days to reach me by mail. I find this to be very irresponsible and disrespectful to client. I have finalized Section 32 on January 31. It is apparent my check was been cut and I have yet to received my lump sum. This shows no accountability after the law defines the protocol I have received...Read more
#1013736 by anonymous
GB is dodging me, they won't answer my calls whenever they do they can't answer my questions and they try to redirect me to another office or claim handler every time they do answer. THIS IS *** SOME PEOPLE ACTUALLY HAVE BILLS TO PAY UNLIKE THE FAT *** AT GB THAT SIT AROUND A OFFICE ALL DAY NOT HELPING ANYONE WITH THEIR CLAIMS BUT GET ON THE PHONE AND TALK TO YOU WITH AN ATTITUDE. *** TERRIBLE SERVICE. MY OPINION JUST GO GET A LAWYER IF YOU'RE...Read more
#1012719 by anonymous
It's important if you have a work injury and are dealing with Gallagher Bassett you need to get a lawyer. I've been dealing with my work injury almost 3 years now. I've seen 4 different doctors. They have requested surgery, Gallagher wants cortisone shots and more physical therapy. I've done both. 5 months of physical therapy, doctor still wants surgery. In constant pain and taking oxycodone to help. I've had to finally get a lawyer due to the...Read more
Short Review for February 26, 2017
by anonymous #1013906
Can't trace how you receive your lump sum from section 32. It under guidelines of postmarked however you reach it 7 to 10 after it is postmarked. It's in acceptable, disrespectful, no accountability to claimants to who have no money coming in for a month. I will take this to the attorney general office for review.
Gallagher Bassett Customer Care Review
by anonymous #990513
Employees will not return your calls. Missouri and Georgia offices are rude.
Gallagher Bassett Workers Compensation Claim Review
by anonymous #983767
Hurt on the job . Saw Dr. That says I need surgery . I want a second opinion which Gallagher Bassett has to approve . Can't get in touch with anyone at this company and I've never spoken to my so called case worker . All I want is to talk with someone that can approve me getting a second opinion .
Gallagher Bassett Medical Claim Review
by anonymous #982311
Can't get in touch with my case worker. I have never spoken to someone at Gallagher, which should be representing me. Don't know my claim number and I've been told by our HR representative that she doesn't know it . Very poor service . I've been told I need surgery ..... I want a second opinion. I am a nurse and this whole situation has been very poor !
You can not get the adjuster to call back. Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal and they state that there is an amount approved but will not tell me what the amount is, and the adjuster has denied the payment. I did call again adjuster James West and he...Read more
#1011053 by anonymous
To put simple, Years ago I was injured on the job. Applied for disability I Correctly/promptly submitted all claim paperwork My provider submitted all paperwork Did not receive payment until I went back to work customer service rude. Don't know why my organization at the time chose them Went to anther organization Filed disability for an injury checks started the second week. Customer service was friendly. I was shocked disability could work so...Read more
I got hurt at work and had the unfortunate pleasure of having to deal with gallagher bassett. My adjuster is completely rude and ignorant and lacks customer service. When one test came back normal they dropped me instead of seeing that I'm in pain and suggest another test based on my symptoms. Here I am, still, five months later in pain and still no answers and out of work. Okay, worker's comp should cover those injured at work even if they're...Read more
#1009794 by anonymous
I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with the situation. Now that i can't get any answers in going to get a lawyer first thing Monday morning i have been in pain for way to long and i have been very patient and my injury is getting worse. Many aspects of my life are not up to par and is failing.Read more
#1009533 by anonymous
I got hurt 1-8-2017 . I've talked to my adjuster twice. I'm constantly calling her and never get called back. I haven't received my first check. I'm stressed. I'm suppose to start physical therapy. I have, the nurse from Dr office have called multiple times to get insurance information from my adjuster and she will not return any calls. It's ridiculous..gallagher bassett sucks..Read more
No calls returned to workers compensation patient or dr trying to made approved appointments for orthopedist no one returning voice mail from case manager. Very bad service. I have called everydayRead more
during this process i have been treated well but I have never heard back from review board on how much they settled for my neck injury dont have any information on when these benefits will end. Also what happaned to my choice of receiving a full check for the settlement. I still havent received my check for this week, which they sent on friday and its wednesday. We are supposed to get paid before our job pays us but as usual we check the mailbox...Read more