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It's important if you have a work injury and are dealing with Gallagher Bassett you need to get a lawyer. I've been dealing with my work injury almost 3 years now. I've seen 4 different doctors. They have requested surgery, Gallagher wants cortisone shots and more physical therapy. I've done both. 5 months of physical therapy, doctor still wants surgery. In constant pain and taking oxycodone to help. I've had to finally get a lawyer due to the... Read more

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You can not get the adjuster to call back. Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal and they state that there is an amount approved but will not tell me what the amount is, and the adjuster has denied the payment. I did call again adjuster James West and he... Read more

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To put simple, Years ago I was injured on the job. Applied for disability I Correctly/promptly submitted all claim paperwork My provider submitted all paperwork Did not receive payment until I went back to work customer service rude. Don't know why my organization at the time chose them Went to anther organization Filed disability for an injury checks started the second week. Customer service was friendly. I was shocked disability could work so... Read more

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I got hurt at work and had the unfortunate pleasure of having to deal with gallagher bassett. My adjuster is completely rude and ignorant and lacks customer service. When one test came back normal they dropped me instead of seeing that I'm in pain and suggest another test based on my symptoms. Here I am, still, five months later in pain and still no answers and out of work. Okay, worker's comp should cover those injured at work even if they're... Read more

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I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with the situation. Now that i can't get any answers in going to get a lawyer first thing Monday morning i have been in pain for way to long and i have been very patient and my injury is getting worse. Many aspects of my life are not up to par and is failing. Read more

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I got hurt 1-8-2017 . I've talked to my adjuster twice. I'm constantly calling her and never get called back. I haven't received my first check. I'm stressed. I'm suppose to start physical therapy. I have, the nurse from Dr office have called multiple times to get insurance information from my adjuster and she will not return any calls. It's ridiculous..gallagher bassett sucks.. Read more

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Horrible this company is a joke.

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No calls returned to workers compensation patient or dr trying to made approved appointments for orthopedist no one returning voice mail from case manager. Very bad service. I have called everyday Read more

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during this process i have been treated well but I have never heard back from review board on how much they settled for my neck injury dont have any information on when these benefits will end. Also what happaned to my choice of receiving a full check for the settlement. I still havent received my check for this week, which they sent on friday and its wednesday. We are supposed to get paid before our job pays us but as usual we check the mailbox... Read more

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My name is Robert Paschall 1016983/ Address 1018 N Penn Muncie Indiana 47303. I've been trying to contact you people about my Workmencompensation since January 4,2017 I've just been given the runaround. They haven't scheduled me or contact me. I don't know what up with that? Can someone please help me? Read more

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