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I went out on workers compensation in December of 2016. I am currently still out. I have submitted all paper work to Gallagher Bassette sbd to my employer. I have yet to receive one payment. My case manager has not answered any of my calls. I have also reached out to...
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I was rear-ended by a truck in August 19, 2016 and the driver is covered by Gallagher Bassett. I had to go through Physical Therapy for 5 months and at first the adjuster kept in touch until Physical Therapy was finished and then it was hard to get in touch with my...
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in short and occurring with multiple adjusters on my claim, they are hard to reach (rarley answer the phone) and respond (no reply to voice mail) whether by an examiner/ advocate at my Workers Compensation Board or from my lawyer! it seems their initial action is...
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#1018750
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Gallagher Bassett Workers Compensation Claim Review

#1038078
1.0
Insults, Delays, Incompetence. These people are worse than domestic terrorists. They hold your life in the balance while your injury makes you wither away. They are for the companies pure and simple. A few class action lawsuits sure would help give them a kick start in an attitude adjustment.
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Short Review for April 20, 2017, Other

#1036967
1.0
Refuses to pay for my medication, has stopped payments without court order, denied physical therapy, etc...
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Occupational Health Review

#1019053
Try to ignore you tell you anything to get you off the phone wont return phone calls wont pay bills
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Short Review for February 28, 2017

#1014841
1.0
I broke my finger at work and I have to say that the service I have received from Dawn Wyse at Gallagher Basset has been very poor. I just received a collection notice in the mail for the radiology services used when the physician ordered X-rays of my finger. When I try to call the Dawn at the office she does not answer and when I leave a message she does not return my calls.
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I was injured on the job on 10/1/2016. I was referred to a specialist in Portland 2 months ago. My adjuster has not returned phone calls made by myself and 2 other entities. Phone messages have been left numerous times without response. Very frustrating to have all...
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1.0
I didn't like
  • Being ignored
#1014633
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My name is leslie foreman 000668-006522-WC-01. Over the years while receiving payments I've had to reach to find out that my check was posted but took 5 days to reach me by mail. I find this to be very irresponsible and disrespectful to client. I have finalized Section...
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#1013736
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GB is dodging me, they won't answer my calls whenever they do they can't answer my questions and they try to redirect me to another office or claim handler every time they do answer. THIS IS *** SOME PEOPLE ACTUALLY HAVE BILLS TO PAY UNLIKE THE FAT *** AT GB THAT SIT...
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Anonymous

Anonymous I got hurt at movies they denied my claim I'm getting an attorney. Nasty attitude with senior manager with GB

1.0
#1012719
Reply to reviews
It's important if you have a work injury and are dealing with Gallagher Bassett you need to get a lawyer. I've been dealing with my work injury almost 3 years now. I've seen 4 different doctors. They have requested surgery, Gallagher wants cortisone shots and more...
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Anonymous

Anonymous I was hurt in March 2011 from a fall at work. I have done nothing but fight with this company. I have been to two different pain management doctor who both have worked as har...

You can not get the adjuster to call back. Can not get a real person to talk to. always have to leave a message for a return phone call and no one ever calls back. Very poor customer service. Please help me to get a claim paid as we have sent reconsideration and appeal...
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To put simple, Years ago I was injured on the job. Applied for disability I Correctly/promptly submitted all claim paperwork My provider submitted all paperwork Did not receive payment until I went back to work customer service rude. Don't know why my organization at...
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1.0
I didn't like
  • How mean they were
#1009817
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Contact Gallagher Bassett

Headquarters Address:
Gallagher Bassett Services, Inc.
The Gallagher Centre Two Pierce Place
Itasca, IL 60143-3141
Phone:
(630) 773-3800
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I got hurt at work and had the unfortunate pleasure of having to deal with gallagher bassett. My adjuster is completely rude and ignorant and lacks customer service. When one test came back normal they dropped me instead of seeing that I'm in pain and suggest another...
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Anonymous

Anonymous Your state is bound to have someone in its insurance department who oversees self-insured employers and third-party administrators. I realize finding the right person in a go...

Anonymous

Anonymous I had the same experience with them it's called get a attorney!