Gaiam Americas

I got two for my birthday I used the units twice they caught on fire. My Mother called the company to get replacement never received the replacement they charged her card for two more of 149. 00 I want something done about this.

Gaiam signed my 4 movies to an exclusive distribution deal and lied to me about the great exposure my movies would receive. The company wasted 3 years of my career and the life of 4 wonderful movies - which are being remade and renamed. They intentionally suppressed my 4 movies for the past 3 years and have a staff of lawyers ready to pounce if you complain. Their contract was called, "The worst one sided deal ever written" by most of the lawyers who have seen it. I made a huge mistake trusting their phony facade of peace and spirituality!

I was contracted for 10 years of presence on gaiamtv, yet my 4 movies have been hidden ALL year on gaiamtv. They knew it because I posted a complaint on the BBB in Aprily 2013, yet they chose to ignore me and keep my movies hidden intentionally.

This is an exclusive distributor? I think their title is actually Exclusive Suppressor! They are extremely disrespectful and very cunning. This was clearly the worst business decision I've ever made!

Hi I have £6.67 taken from my debit card for something I have not done so I have involved fraud depo with my bank and the police I want this money refunding now please my email is chriseardley248@***.com. Please reply ASAP thanks

This is taking advantage of the general public and scamming them from there hard earned money it's just not fair at all I really want this prob sorting out as soon as possible. Or I will kick up the biggest stink in history

I am totally sick of the bloggers taking firm the poor give me a gun iniii

This company is a scam. I got scammed also. They do a classic "bait and switch" and then they give you bogus numbers to call. They said it would be about $53.00, but charged me $130.50. Big miss-lead. Do not purchase anything from TV. It is a racket and they try to force you to take their products. Byer beware.

Your first line of deense is to call your bank and dispute the charges and see if you can get your money back. Then cancel all of the card numbers that you gave them and recheck your accounts to make sure they did not go through. Make sure your bank is on board and know that this is not acceptable.

Then reoprt them to the Fedral trade commission, Better business burea and Department of community affairs.

My mother-in-law ordered one (1) express cooker @ $39.90 by mail. They sent her four (4) units and charged her credit card $149.36.

I called the company to tell them she was dissatisfied with the purchase and was told to return the package for a refund. They refunded only $70.88 to her credit card. A follow up phone call gets me only as far as a recording to leave a message.

I have left a message but am not contacted back by the company.

In addition, the product is not as represented in their advertising. The product is small and cheaply made

I ordered the XPress set and this site just keeps on going and going with offers and seems until you say ok with a hope to later cancel the others, you never get finished. I am trying to cancel my orders now.I have tried to call but can't get a real person on the line and that should be an indication something is wrong.

I tried emailing and will see if this will work.

While I would like the set offered on tv and internet, I cannot deal with continued offers of other stuff and the on and on with them. They could probably sell more if they wouldn't have so many other offfers.

Hi.,

My name is Sharon Longo .I faced this issue recently.I ordered the product by watching the advertisemnt on TV.

redi set go purchased on july 2010 received on august2nd of 2010 was only sent the redi set go andpamphlet book/ cooking book ,didnot receive the spatulas 2 of them nor 2- minipans nor 2 divider pans nor 2 x-tra recipes booklets, received only 6 pieces upon calling customer service .

To this day as of september 9th i still have not receved the 2 x-tra receipe booklets those people want to give a full refund when i do not deserve a full refund of 75.38 my account was charged, partial yes 30.00 dollars i deserve that keep giving me different times of arrival.

(WHAT A TANGLED WEB WE WEAVE WHEN WE PRACTICE TO DECEIVE), (SO IF THE SHOE FITS LEARN TO WEAR IT), (and learn to practice what you preech, the correct way) goes into account as G T MEDIA , -customer service is located in manilla,phillipines , also refuses to give address WONDER WHY? when you type in www.GTXpress.comyour brought to their internet site called kathy mitchell's Xpress redi set go ,also found another site of mitchell's which is pastaboat.com in FAIRFIELD,N.J.

you call telemarketers at 1st then, in turn they give you customer service number which is located in phillipines and also west chester, OHIO, have receipts as proof , received the extra two recipe cards finally , they wrote me two checks in amount that EXCEEDS what i actually paid , checks are made from GT DIRECT, INC. located in LOUISVILLE, COLORADO, checks distributed by a WELLS FARGO BANK they use FED-EX/federal express as delivery , was not beleived that i did not receive checks customer service did not beleive me all i can say now is i GOT THAT PROOF IN MY POSSESSION NOW,

i have tried to get replacement for this machine. first 4 times it worked very good.

theneverything sticks no matter what i do. then paint peels off outside and it smokes is this a big ripoff. something has to be done about this machine. what do i have to do to get a replacement for this machine if it is one time defect.

if this is a normal piece of garbage i want my money back. this could be a good machine if it was not made poorly.

do these machines have to be made poorly in order to sell. they could sell even more if it is a good quality machine.

BEWARE REDI SET GO SCAM

My son wanted a Redi Set Go for Christmas.

I ordered a "Redi Set go" item directly from the manufacturer (see original cost $56.85). Then they offer free items AFTER you have checked out and confirmed your order and your price, and then they add shipping and handling and fees to your order AFTER you select the free item, BOOSTING THE COST $15. Any mention of additional fees for the free items, if there is one, is way below the scroll bar, and well hidden.

I called the company at (5:13PM EST Dec 10,2009) immediately after seeing the bogus charges but was told that I had to wait 24 to 48 hours to for the item to enter their processing system before I could cancel the order, since it was not visible in their system. However, I saw the order confirmation by email with 10 minutes. I called the company at 9AM Dec 11, as soon as the lines were open to cancel the order, but was told the order was in process and could not be cancelled. I told them I would not pay for the items and had contacted my credit cards. I was told they would "try" to cancel the order but if it is shipped to refuse shipment. However, as I read what others are experiencing with this company, their practice is to deny the return or to continue to deduct the shipping charges, or worse. Apparently they continue to charge your credit card for memberships in the "free" recipe club after you have asked to be removed from their subscriptions. Apparently you have to cancel your credit card to stop being charged.

See here for many similar tales of woe:

http://www.ripoffreport.com/Search/Company/Xpress-Redi.aspx

http://www.complaintsboard.com/complaints/redi-set-go-xpress-c248712.html#c525287

I HAVE NEVER SEEN SUCH DECEPTIVE CHECK OUT PROCEDURES IN MY LIFE. "¨I work in Internet development and have worked on the web for 10 years. "¨The links above show that not only do they have deceptive practices; they continue to charge customers for products they do not want after they have gotten their credit card numbers. They operate out of the Philippines. I have filed a complaint with the FTC. But this problem needs more investigation. "¨The Company is called: Gaiam Americas, Inc. Boulder, CO

ORIGINAL ORDER CONFIRMED

"¨http://www.redisetgo.com/"¨Xpress Redi-Set-

Go Cooker w/ 3 FREE GIFTS "¨SKU:05-53712 "¨Sub Total: $39.90"¨Estimated US S&H*: $16.95"¨Total w/ Est. S&H**: $56.85

AFTER SELECTING FREE ITEM - Automatically charged extra.

https://shop.goodtimes.com/drtv/p/RediSetGo-Recipe-Upsell.html

"¨Xpress Redi-Set-Go Cooker w/ 3 FREE GIFTS "¨SKU:05-53712 "¨1 $39.90 $39.90"¨Cathy's Easy Eatin' Recipe Club XPRESS "¨SKU:05-53866 "¨1 $9.95 $9.95"¨Sub Total: $49.85 "¨Shipping & Handling*: $21.90"¨Order Total: $71.75

I ordered a Red-Set-Go from this company on the web. On the order form, there was a place to check off to automatic updates.

I did not check the box. One month later, I got a box with two more items and a charge to my credit card. I thought perhaps it was part of the first delivery. Then in February, I got two more items and a charge to my credit card.

I got in touch with GAIAM, who said I had to call to cancel automatic updates. Why should I have to call to stop something I never asked for in the first place!

The woman I spoke with was rude on top of it all and wouldn't take the shipments back.

I had to get in touch with my credit card company to remove unauthorized charges to my account. Buyer beware of this company!