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Gage Diamonds

Gage Diamonds

gagediamonds.com
What is your customer experience with Gage Diamonds?

Gage Diamonds Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gage Diamonds has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a recent recommendation to stay away. Reviews cite poor customer service, limited product diversity, high price level, and a 100% unfavorable rating distribution.

Positive Feedback

There are no substantive positive remarks in available Gage Diamonds reviews beyond product interest prior to purchase.

Negative Feedback / Risk Areas

  • Multiple reports of unresponsive customer service after delivery issues, noted in Gage Diamonds customer complaints.
  • Claims of empty shipments and lack of timely refunds or replacements.
  • High pricing combined with limited product variety raises value concerns.

Key Takeaways for Future Customers

  • Expect to verify shipping and consider payment protections before ordering.
  • Document delivery and communication if pursuing refunds or claims with FedEx or seller.
  • Research Gage Diamonds reviews and customer service responsiveness before purchase.
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Media from reviews

Gage Diamonds - Scammed watches, not responding
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Jr Jig

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Scammed watches, not responding

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Ordered 2 watches in July 2022.
  • Received empty FedEx boxes; no watches.
  • Company gave a runaround; no replacement after emails.
Gage Diamonds - Scammed watches, not responding

Ordered 2 watches July of 2022. (BTW just reporting now as I had to travel out of country for work, now returned)

Received empty boxes on arrival via FedEx.

Emailed company of the issue, and they just gave me the run around instead of providing replacement watches.

Back and forth email chain of at least 10+ messages.

Ending with me following up 3 separate times with no response. Last advice they gave me was to file a complaint with Fedex which I did. Fedex advised they have a contract with this business and all complaints must come from them, not a customer.

I let them know that and they then asked for my case number I filed (again just to delay, maybe they thought I was kidding about filing)

Then that was last message, me providing case number and a screenshot.

After that is when I sent 3 more follow ups.

Nothing.

No response. No more action from their end, which is not right and ridiculous.

Please help and thank you.

Preferred solution: Replacement, delivery

User's recommendation: Stay away

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