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Terrible service and remodeling company

Gafco was hired on March 2018 to do a full condo remodeling. This job was supposed to be done in 90 days. Today is 10/25/2018 and the job is not done. They over charge on material, their quality of work is poor including but not limited to the installation of the tile which the installation was terrible. When I asked to have the job fixed, they just abandoned the job and stopped work and demanded more payment. I was unhappy with the quality of the job. I tried to hold the payment. However, Gafco then put a lien in the customer’s house. In order to try to find a solution, I paid everything else even the part of the job what was with problems and needed to be fixed. I hold the payment of 5% of the job part of the contract for punch list, some material charges and 4 “re-start fee” - $ 800 dollars each one in the total amount of $ 3200 on re-start fee only. I was never informed that was going to happen. They just stopped the project and charged me for a “re-start fee.” They informed later on the project was stopped for lack of material and/or lack of payment. The payment was not done because the work performed was not acceptable and needed to be fixed. As soon as they fixed the outstanding issues, I made the payment. The other explanation to charge me for “re-start fee” was lack of material. However, they sent me many invoices charging me for material and request reimbursement without never explaining where, when and what quantity of material they were buying to finish the project. Lack of material should not be a reason to stop the project, especially if Gafco was buying material and requesting reimbursement. I already sold the cabinet company that sold this project. Most people in a situation like this would get tired and stop. But, I cannot do that. My name and my reputation in the market is very important to me, I need to finish this job and deliver to the customer the condo, finished and with a good quality of work. Gafco abandoned the job without finishing and then they demand more the $ 20,000 on full payment of all the material and all the fees without any date to finish the project. They demanded of me to make full payment of this amount and refused to commit any date to finish the project or to finish the punch list. On top of this problem GAFCO damaged the customer drive way with truck oil, I already paid to pressure wash this drive way and the oil did not get out. GAFCO refused to fix this problem and ignored the HOA complaints. The owner of the company, George, promised to me that he would fix this problem because the customer was complaining about 90 days ago. Instead of finding a solution, they abandoned the unfinished job and demanded full payment before they would fix the problems and finish the punch list. I strongly recommend that you never use this company. Never sign any contract with this company. His contract is very protective for his company and any problem they state “the language of the agreement states the following:” “If clients, fails to render payment according to the draw/payment schedule within tree (3) days of receiving contractor’s payment request, the contractor may cease all work concerning the project.” It doesn’t matter if you complain about the quality of the work done. They will stop the project and request full payment before they will come back and finish and they will charge you $ 800 (eight hundred dollars) for “ re-start fee” every single time that you complain about the quality and GAFCO will request a full payment in order to finished the project. I tried to fire Gafco and hire another general contractor they blackmailed me informing the permits are not transferable and even if a hire someone else to finish the job they will keep the lien on the customer’s house and they will demand full payment no matter what. I did file a complaint with BBB and the State of Florida and now I will send all the documents to the State to see if someone can help me to find a solution about this problem. If you need any feedback about this company, please contact me I will give you all the details and will help you to not make the same mistake I did.
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ID
#1388681 Review #1388681 is a subjective opinion of poster.
Location
Plantation, Florida
Service
Gafco Construction Condo Remodeling
Pros
  • Fix the problems
  • Gafco to finished the job and give me a date to be done
  • Installed the right products
Cons
  • Abandon the job
  • Gafco to put a lien in the customer house
  • Over charge me
Reason of review
Bad quality
Loss
$20000
Preferred solution
Price reduction

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