Appears to be a scam!!

I had filed a complaint with pay pal, because I ordered a thermometer for a friend, who did not receive the thermometer. I had paid using pay pal. Pay pal denied my claim stating they had received shipment tracking from gadtool showing that the merchandise had been delivered. when I sent a email to support@***.com the email said failure notice , and they don't appear to have a contact phone number??

User's recommendation: avoid this site.

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ID
#1959211 Review #1959211 is a subjective opinion of poster.
Location
Watsonville, California
New Reviewer

Order not delivered.

March 23, 2020---Order thermometers (Order # PI10748). Order has not been delivered. April 28, 2020---received text still processing shipment. Learned product comes from China Post. Difficult to contact China Post because they speak Mandarin only. Astronomical if get an English-speaking interpreter. Very difficult to track orders and get customer service, making me suspicious of companies. I think that GadTool.com and ChinaPost.com may be fraudulent companies. I am leery of them. I plan not to order from them again.

User's recommendation: Do not use this company due to extreme tracking and customer service practices.

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ID
#1894788 Review #1894788 is a subjective opinion of poster.
Pros
  • No pros other than price
Cons
  • Price
Loss
$40
Preferred solution
Deliver product or service ordered

Have not received my order. Afraid may not be a reputable company.

On March 23, 2020, I order 3 thermometers online from GadTool.com. I have not heard from them to date. When I tracked the order, it says that the order is an international shipment and order was shipped from ChinaPost.com out of China. China shipped, but has not reached the USA. There is no new tracking information and the order has not left China to this day. It is VERY DIFFICULT to contact ChinaPost.com. They only speak Mandarin and will have little success getting agent who speaks English. I am assuming that this could be a fraudulent online company. I advise that no one shop GadTool.com online or ChinaPost.com. They are international online companies with little or no way to contact them and possibly a fraud.

User's recommendation: Avoid shopping GadTool.com and ChinaPost.com. Extremely difficult to contact. International online company. Could be a fraudulent company.

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ID
#1856374 Review #1856374 is a subjective opinion of poster.
Location
Missouri City, Texas
Service
Gadtool Shipping Service

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