GadgetGone
GadgetGone Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GadgetGone reviews show a 1.2 star rating from 5 customers and consumers are mostly dissatisfied, with recent recommendations advising not to use the company.
Key Takeaways for Future Customers
- Expect widespread negative feedback and frequent GadgetGone customer complaints about trades and payouts.
- Do not rely on timely refunds or payment; customers report long delays or no payment.
Negative Feedback / Risk Areas
- Multiple reports of devices returned damaged or allegedly swapped, suggesting risk when mailing phones.
- Persistent unresponsive customer service and delayed or missing payments raise billing and refund concerns.
Positive Feedback
No substantive positive feedback is reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GadgetGone reviews show a 1.2 star rating from 5 customers and consumers are mostly dissatisfied, with recent recommendations advising not to use the company.
Key Takeaways for Future Customers
- Expect widespread negative feedback and frequent GadgetGone customer complaints about trades and payouts.
- Do not rely on timely refunds or payment; customers report long delays or no payment.
Negative Feedback / Risk Areas
- Multiple reports of devices returned damaged or allegedly swapped, suggesting risk when mailing phones.
- Persistent unresponsive customer service and delayed or missing payments raise billing and refund concerns.
Positive Feedback
No substantive positive feedback is reported in the available reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Company of scams and lies
Gadgetgone is a horrible company that takes advantage of everyone it can. If anyone would like to share their experiences with this company, weszewalt at the gmail.
Fayetteville, Georgia
Stole my phone
- - Trade-in quoted at $323 for a good-condition phone; later $196.
- - Video proof of pre-send condition; suspect tampering; BBB complaint filed.
February 21, 2025 February 21, 2025 I want to share a troubling experience I had with this so-called reputable company. I chose to do business with them, thinking the trade-in option on Swappa would save me the hassle of dealing with a private seller.
However, what followed was nothing short of a scam. Initially, I was assured my phone would be valued at $323, provided it was in good condition. I confirmed that my device met those criteria, but after sending it in, I was shocked to receive a ridiculously low offer of just $196, citing scratches and body damage. However, as evidenced in my attached photo and video, my phone only had one minor mark, while the device they returned to me was in a completely different, damaged state.
I genuinely believe this company was trying to pull a fast one on me. They essentially stole my original phone and replaced it with a compromised device. I have video proof of my phone's condition before I sent it off, and it's alarming to think they may have tampered with it. Despite my persistent requests to have my original phone returned, they kept offering excuses and eventually ceased communication altogether.
I suspect they were stalling in an attempt to manipulate my phone's IMEI number, which is not just unethicalit's illegal. I am now taking the step to file a formal complaint with the Better Business Bureau.
Please, I urge you to think twice before engaging with this company. Protect yourself and learn from my unfortunate experience!
User's recommendation: Don't trust them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Sent an Apple Watch for them to buy and have heard no response. Total scammers
Basically, they stole my watch. I can't get a hold of them. I've had no response and they won't email me back.
- Scammers
Preferred solution: Want my watch back
User's recommendation: Don’t deal with these losers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company is a scam
- - I sent a fully functional iPhone.
- - They emailed the device was non-functional and wouldn't power up, and I consider the company fraudulent.
I sent an iPhone that was fully functional and powered up. When they received it, they sent me an email saying that the device was non-functional and didn't power up. This company is fraudulent and I would not recommend using them.
User's recommendation: Don’t use them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order was delivered no payment
Sorry customer service an 5 to seven days for payment an I'm still Waiting on my payment. Will never use again
Preferred solution: My money
Complaint
- - Phone was in use for a month and looked brand new.
- - The company claimed the phone was broken.
- - They want it shipped back in the same condition.
I only had my iPhone for a month. It had no cracks and still looked brand new.
Your company telling me it's broken and other things Im not about to list right now.
I would just like my phone shipped back to me the way I sent it to y'all. I hurd in the reviews that this what y'all do and it's sad order number 363535
Preferred solution: My device shipped back to me the way I sent it to y'all
Covington, Georgia
Service is terrible
On website received offer to sell my phone. 12/15 sent phone. Called & received no answer or return calls
User's recommendation: Sorry I used them
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