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G3 Telecom Inc

G3 Telecom Inc Reviews

www.g3telecom.com
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G3 Telecom Inc Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

G3 Telecom Inc has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; reviews flag billing and customer service as main issues.

Positive Feedback

The sole reviewer notes cost as a benefit, indicating competitive pricing compared with alternatives.

Negative Feedback / Risk Areas

  • Long waits, dropped calls, and no callbacks reflect unresolved G3 Telecom Inc customer complaints about support.
  • Unresponsive email and chat and an access number that does not work raise service reliability and billing concerns.

Key Takeaways for Future Customers

  • Read G3 Telecom Inc reviews before subscribing and verify access numbers and support response times.
  • Confirm billing and refund policies and consider backup options if customer service is critical.
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Roberta H Hec

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Verified Reviewer
| map-marker Timon, Maranhão

Resolved: Access number not working. Can not contact G3 telecom.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Weeks of trying to contact G3 with long waits and dropped calls.
  • - There were no callbacks and no response to email or chat.
  • - I reported them to BBB.
Updated by user Jan 29, 2025

Company fixed the issue and I have been provided with apology. Finally contacted the company through their on line chat.

That I got a response was a miracle. Received the correct information to use their services. Again, very poor customer service.

Took me about a month to get through. They never responded to me.

Original review Jan 14, 2025

I tried for three weeks or more to contact G3. There were long waits and then the calls dropped.

I received no callbacks. There was no response from email or chat.

I spoke with one person and was given an access number to call long distance, but it does not work. I reported them to BBB.

Pros:
  • Cost
Cons:
  • Customer service

Preferred solution: I want the correct access number. If can’t provide service, then need refund.

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