
G and R Tactical Reviews
G and R Tactical Reviews
Horrible customer service and experience
Unethical business practice
The Nov 4 update to the original review was an attempt to satisfy G&R tactical who was holding my refund hostage due to negative comments. G&R tactical told me monitoring negative feedback slows the refund process.
We all know better. I have since after 23 days received, cashed and cleared a refund check minus 20% restocking which was $162.20. I also am out $52 total in shipping. I ask via e-mail, "Is this gun brushed stainless"?
The reply from G&R tactical was, "Yes", which it was not. They have not and can not deny that they gave me wrong information.
What followed were many explanations and excuses which G&R tactical seems to think absolves them of any responsibility and supports their unethical business practice. None are valid reasons to enforce their restocking fee in this case.
Please disregard my previous comments and save judgement of G&R Tactical until after a final resolution of my pending refund after which i will update this posting.
- Unethical business practice