FutureCard
FutureCard Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FutureCard has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Help planet.
Cons: Close accounts without justification, Do not honor past bonus requirements, Non existent customer support.Recent recommendations regarding this business are as follows: "Go elsewhere if you want to keep your money", "Don’t bother customer support non existent".
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Close accounts whenever they want for no reason
Awful!!! Theyll close your account with your money in it for NO REASON and make you wait 30 BUSINESS DAYS for a check to be sent.
My medically vulnerable sons disability payments went to that account and they closed it and cant tell me why and will not let me get a check sent sooner so he can have the things he needs now.
Awful bank! Please do yourself a favor and bank somewhere else
- Steal your money
- Close accounts without justification
Preferred solution: Full refund
User's recommendation: Go elsewhere if you want to keep your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service is horrible
I was trying to add my debit card to the future card account in the app so I can redeem my points I have earned and my sign up bonus but Ive had nothing but trouble from day one. First I couldnt link my bank got that fix the next day as customer service is only open eastern time and close at 6 pm but Im in pacific time so its only 3 pm for me!
But I digress finally got it linked next day thru email and now Im trying to add my card. When I signed up for the card for the bonus I was told add $10 and spend it to get bonus, but what I wasnt told was it had to come from linked bank and I added it by cash app as I couldnt get bank to link. Well anyhow I spent way over the $10 more like $200 and so now Im trying to add my debit to add the $10 instead of 3 days by bank account and now it wont link. And its not my card like app says bc I have tried to add 4cards visa and Mastercard both!
But here is the kicker I was in kid conversation with customer support and they left the conversation and went home as it was after 3 pm my time.
No sorry Im having trouble Ill escalate it no sorry we are closing just stopped communicating and got a random message by a bot after I asked if I was ghosted saying they appreciate my concern or problem amd someone will get back to me tomorrow! I needed that extra money o earned today smdh
- Help planet
- Do not honor past bonus requirements
- Non existent customer support
Preferred solution: Honor bonus and apology for leaving me mid help and going home with out a word
User's recommendation: Don’t bother customer support non existent
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