Further Options Reviews
25 CLAIMED LOSSES
3 TOTAL REVIEWS
1 ISSUE RESOLVED
Resolved: Review in Auto category from Oxford, Mississippi
My name is Tim Turner. Several years ago, I had posted a very negative complaint about further options and Scott Darnell. it was posted in the heat of the moment. since I posted that complain, I could not have been more wrong about further options or Scott Darnell. He has addressed all my complaints and been incredibly helpful. He has bent over backwardsto address each and every concern. in fact, I consider Scott A dear friend.
Further Options, Inc.
Further Options is an extremely expensive conversion that does not work. Further Options concepts do not work in reality. They have zero customer service and integrity. Google "further options ripoff" for my experience with this company. I've had my conversion for 8 months. It has been a catastrophe since day 1. Mr. Darnell has taken my practically new pickup, and installed his "conversion". This has left me with a $45,000 piece of *** that is, essentially, worthless. Further Options is not a business. It is a hobby for the owner. He uses his sales to support his hobby and, once paid, he could care less about his customers' issues.
Further Options, Inc. is an extremely expensive ripoff
Being wheelchair-bound from MS, I was searching for something other than a wheelchair-accessible van to drive. Through my research, I found several companies that could modify pickup trucks so that a wheelchair-bound individual, like myself, could drive the truck from my wheelchair. One of the companies and the one I, unfortunately, chose was Scott Darnell and Further Options, Inc. Since I live on a fixed disability income, friends and family rallied to make the truck and conversion possible. The conversion of my truck has been a catastrophe since day one. Conceptually, Scott and his Further Options are, seemingly, on the cutting edge of transportation solutions for the disabled. In actuality, his designs DO NOT WORK ON A DAY TO DAY BASIS. The system has given me me nothing but headache after headache in the form of the lift system, endless leaks in the air system, and a continuous drain on the electrical system with the battery going dead overnight. In addition, since the day Scott was paid, he has refused to do ANYTHING to rectify my situation. I have had to hire my own mechanic to address issue after issue for the, approximately, 7 months that I'v had the conversion, with no end in sight. This is another expense that I cannot afford. When asked about reimbursing my mechanic's expenses, since Further Options does not have the infrastructure (or care) to service their product, Scott says "he can't afford it". However, one look at your website shows that you have plenty of money to develop new concepts, invest in demos of those concepts,and attend trade shows. All the while, I am stuck with a vehiclhat I can depend on about 40% .of the time and often leaves me stranded. I hope that my experience will give cautlon to anyone evaluating various-accc
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