Bad material

1.0
Buying a bedroom set and its not what I intended to order, its not real wood, and cost alot of money, I want a refund and them to pickup the items Im not a happy customer, Its not fair to me and my wife, to have to keep something we dont want, its very small and low to the floor we cant bend down we have medical conditions and cant use this type of furniture, no good as of now!

User's recommendation: Research.

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ID
#2618393 Review #2618393 is a subjective opinion of poster.
Location
Cherry Hill, New Jersey
New Reviewer

No contact from FurniturePick unless you change your mind...

1.7
No contact from the retailer for nearly two months and then when I try to cancel the order they insist on charging shipping fees and a 25% restocking fee. I am still fighting with "Customer Service" who's sole responsibility it seems is to bully customers into submission. Before buying anything from this "store" make sure to read the fine print you only have 24 hours after placing the order to make any changes, after that you are.... out of luck. They have no physical address, terrible reviews from the BBB, even the phone number is VOIP, not linked to any physical address. I would recommend avoiding FurniturePick at all costs.
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ID
#1307504 Review #1307504 is a subjective opinion of poster.
Service
Furniturepick Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$900
Preferred solution
Full refund

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