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Disappointed with the product

I have purchased one of your FurnitureKraft London King Size Metal Bed (Glossy Finish, Black) from amazon in the month of January 2020. and we have used only few times when we had guests. but now its welding broken. how to go for the repair since it is still under the warranty period. I have tried to contact ur customer care throuhgh the number given in ur home page bt it is not connecting. how can i contact u guys for the repair. and it was very disappointing about the product quality. please do the needful. Akhil Joseph Philip akhilkalapurackal@***.com 85174****

User's recommendation: give proper contact details.

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ID
#2298779 Review #2298779 is a subjective opinion of poster.
Product
Furniturekraft Bed
Preferred solution
Product Repair

Difficulty catching customer care

We bought Osaka single metal bed in amazon, but the welding / soldering is removed between centre part nd the edges. I was trying to call customer care from last 1 month and I couldn't catch them. Please call and support in resolving this issues. this product is under 3 yrs warranty.
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ID
#1660685 Review #1660685 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

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