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Furniture Liquidators

Furniture Liquidators

furnitureliquidators.com
What is your customer experience with Furniture Liquidators?

Furniture Liquidators Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Furniture Liquidators has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent advice says “Go anywhere but FFO and Furniture Liquidators.”

Positive Feedback

Few positives noted; market name recognition and product variety implied by offerings.

Negative Feedback / Risk Areas

  • Repeated customer service nonresponse and unresolved refunds after return.
  • Warranty denials and product failures on upholstered furniture.
  • High price level and association with FFO referenced in multiple complaints.

Key Takeaways for Future Customers

  • Check Furniture Liquidators reviews and watch for Furniture Liquidators customer complaints about refunds and warranty handling.
  • Confirm return and refund policies before purchase and document all communications with customer service.
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Media from reviews

Furniture Liquidators - Lazboy - Furniture Liquodators Review
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Catherine B Wti

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Verified Reviewer
| map-marker Louisville-Jefferson County, Kentucky

Impossible to contact. No refund issued after return

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AI Highlights
  • - It has been 3 weeks since returning the chair, and a refund has not been issued.
  • - Calls to FFO and support went unanswered; they want a refund.

Furniture Liquidators owns FFO and processed the credit card we used to purchase a lift chair.

It has now been 3 weeks since the chair was returned and a refund has not been issued.

I have called FFO where purchased 3 times and left a message, but they do not return my calls.

I have called the main customer service line 2 times and left a message and again no return call.

I want a REFUND and am damn tired of this whole situation.

needless to say, I will no longer do business with any company associated with Furniture Liquidators

Loss:
$1057
Cons:
  • Can not get refund

Preferred solution: Full refund

User's recommendation: Go anywhere but FFO and Furniture Liquidators

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Anonymous

Lazboy - Furniture Liquodators Review

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AI Highlights
  • - Purchased reclining leather sofa with chair; warranty added in 2013.
  • - Leather tearing; seams and frame coming apart; warranty not honored.
Furniture Liquidators - Lazboy - Furniture Liquodators Review

Purchased reclining leather sofa with matching chair.Added extra 5 yr warranty 2013 through furniture liquidators. Have had nothing but trouble since purchased.

Now the leather is falling off back of cushions, coming apart at seams as well as pulling apart from wood frame. When called about it, they refused to honor warranty.

We are more than upset we want something done in regards to this matter asap. Thank you.

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1 comment
LaZBoy

Hello,

Thanks for reaching out to us about your leather furniture. We're so sorry for your frustration.

Our team would love the opportunity to further investigate!

Please send an email to socialsupport@***a-z-boy.com with your name, telephone number, address, and retailer’s information. Please include review number 958830 in the subject line.

Regards,

La-Z-Boy Incorporated

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