Catherine B Wti

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Verified Reviewer
| map-marker Louisville, Kentucky

Impossible to contact. No refund issued after return

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Furniture Liquidators owns FFO and processed the credit card we used to purchase a lift chair. It has now been 3 weeks since the chair was returned and a refund has not been issued. I have called FFO where purchased 3 times and left a message, but they do not return my calls. I have called the main customer service line 2 times and left a message and again no return call. I want a REFUND and am damn tired of this whole situation. needless to say, I will no longer do business with any company associated with Furniture Liquidators
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Loss:
$1057
Cons:
  • Can not get refund

Preferred solution: Full refund

User's recommendation: Go anywhere but FFO and Furniture Liquidators

Anonymous

Lazboy - Furniture Liquodators Review

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Furniture Liquidators - Lazboy - Furniture Liquodators Review
Purchased reclining leather sofa with matching chair.Added extra 5 yr warranty 2013 through furniture liquidators. Have had nothing but trouble since purchased. Now the leather is falling off back of cushions, coming apart at seams as well as pulling apart from wood frame. When called about it, they refused to honor warranty. We are more than upset we want something done in regards to this matter asap. Thank you.
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Reason of review:
Warranty issue
1 comment
LaZBoy

Hello,

Thanks for reaching out to us about your leather furniture. We're so sorry for your frustration.

Our team would love the opportunity to further investigate!

Please send an email to socialsupport@***a-z-boy.com with your name, telephone number, address, and retailer’s information. Please include review number 958830 in the subject line.

Regards,

La-Z-Boy Incorporated

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