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Impossible to contact. No refund issued after return

Furniture Liquidators owns FFO and processed the credit card we used to purchase a lift chair. It has now been 3 weeks since the chair was returned and a refund has not been issued. I have called FFO where purchased 3 times and left a message, but they do not return my calls. I have called the main customer service line 2 times and left a message and again no return call. I want a REFUND and am damn tired of this whole situation. needless to say, I will no longer do business with any company associated with Furniture Liquidators

User's recommendation: Go anywhere but FFO and Furniture Liquidators.

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ID
#2169486 Review #2169486 is a subjective opinion of poster.
Location
Louisville, Kentucky
Cons
  • Can not get refund
Loss
$1057
Preferred solution
Full refund

Lazboy - Furniture Liquodators Review

Furniture Liquidators - Lazboy - Furniture Liquodators Review
Purchased reclining leather sofa with matching chair.Added extra 5 yr warranty 2013 through furniture liquidators. Have had nothing but trouble since purchased. Now the leather is falling off back of cushions, coming apart at seams as well as pulling apart from wood frame. When called about it, they refused to honor warranty. We are more than upset we want something done in regards to this matter asap. Thank you.
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1 comment
#1256610

Hello,

Thanks for reaching out to us about your leather furniture. We're so sorry for your frustration.

Our team would love the opportunity to further investigate!

Please send an email to socialsupport@***a-z-boy.com with your name, telephone number, address, and retailer’s information. Please include review number 958830 in the subject line.

Regards,

La-Z-Boy Incorporated

ID
#958830 Review #958830 is a subjective opinion of poster.
Product
Lazboy Sofa
Reason of review
Warranty issue

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