Skip to content
FURminator

FURminator

www.furminator.com
What is your customer experience with FURminator?

FURminator Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

FURminator has a 1.0 star rating from 1 review and overall consumer sentiment is negative; FURminator reviews emphasize dissatisfaction with customer service and perceived high price.

Positive Feedback

A professional groomer reported 12 years of using FURminator products, indicating long-term use and product familiarity.

Negative Feedback / Risk Areas

  • Repeated mention of poor customer service and rude interactions.
  • Complaints about discounts and special offers not meeting expectations.
  • Perception of high price level and value concerns.
  • FURminator customer complaints include calls left unresolved and lost business trust.

Key Takeaways for Future Customers

  • Read FURminator reviews before buying and weigh price versus long-term use.
  • Expect to verify warranty, return, or refund policies and watch for customer service issues.
  • Confirm auto-ship or membership options to avoid unwanted charges.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Kristin E Iba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I am a professional dog groomer with 12 years using FURminator.
  • - Customer service was condescending and hung up; I will look elsewhere.

As a professional dog groomer, I've been using the FURminator products for 12years. I called the customer service number on their web page today to be spoken to by the customer service rep like I was a child.

He would not answer any of my questions or direct me in the right direction for my inquiry. Very condescending and ended the call by hanging up on me.

I would not be in business if I treated customers this way. I will look elsewhere for a comparable product.

User's recommendation: Avoid these products, customer service ranks a zero in my professional opinion

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article