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Service & Product

Funtime Party Hire - Service & Product
Our castle Turned up 2.5 hours late for a kids party, kids got use for 1 hour before it got too dark and the party ended. I Kept being told the castle was on its way, when I asked for money back the next day I got told I should have canceled on the day however I was never given the opportunity to do this as always told its on its way to then find out the order was not even placed. Such bad service. I got offered a $40 refund after paying $318 Please Dont use Funtime party hire worst company ever and they dont care about customers and ruined our kids 7th birthday party. DONT USE

User's recommendation: Don’t book.

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ID
#2030256 Review #2030256 is a subjective opinion of poster.
Service
Funtime Party Hire Customer Care
Pros
  • Castle was good
Cons
  • Late
  • Bad service
Loss
$308
Preferred solution
Full refund

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