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Funtime Party Hire

Funtime Party Hire

www.funtimepartyhire.com.au
What is your customer experience with Funtime Party Hire?

Funtime Party Hire Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Funtime Party Hire has a 1.2 star rating from 2 reviews; consumers are mostly dissatisfied with service, safety, punctuality, and pricing. This summarizes Funtime Party Hire reviews and recent customer feedback.

Key Takeaways for Future Customers

  • Expect possible late delivery and communication problems when booking a castle.
  • Inspect equipment on arrival; faulty or unsafe parts have been reported.
  • Pricing is reported high and refunds or compensation may be difficult to obtain.

Negative Feedback / Risk Areas

  • Repeated late arrivals and poor contact make cancellations hard, reflecting Funtime Party Hire customer complaints about customer service.
  • Delivered castles described as unsafe or incomplete, creating safety risks for children.
  • Refunds and accountability were reportedly denied or hard to secure.

Positive Feedback

Customers noted the castle itself was good when functional.

View full overview ›

Media from reviews

Funtime Party Hire - Poor service, unsafe product.
Funtime Party Hire - Service & Product
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Joel B Chs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service, unsafe product.

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AI Highlights
  • - Dropped off 20 minutes before the party with no communication; slide bottom missing and dangerous.
  • - Castle collected next day with no communication.
Funtime Party Hire - Poor service, unsafe product.

Jumping castle was dropped off 20 minutes before the party was to begin, no communication, not able to be contacted by phone (office shut). Castle had a slide but the bottom of slide was missing and extremely dangerous, we had to put pillows down so that children didnt injure themselves. After the party the castle was only collected the next day, again with no communications.

Cons:
  • Poor product
  • Poor service

Preferred solution: Price reduction

User's recommendation: Do not use - choose others

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sydney, New South Wales

Fun time Party... more like SCAM time party - STAY AWAY.

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AI Highlights
  • - The company takes money quickly and avoids accountability.
  • - They delivered a faulty product, were hard to reach, and refused refunds.
Contains 1 confidential file for company representatives

Horrible company, will take your money as quick as possible. But then when there is a problem with their service, they deny any accountability, hard to contact and will not refund.

Terribly disappointed.

They delivered a product knowing it was faulty, took our cash, made no offer to assist once it was too late, promised a refund on pick up and then extremely hard to reach and refused refund.

How they are still in business is beyond me. STAY AWAY!

User's recommendation: STAY AWAY

View full review
William f Psr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service & Product

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AI Highlights
  • - Castle arrived 2.5 hours late, leaving about 1 hour for the party.
  • - Refund offered: $40 on $318; order not placed.
Funtime Party Hire - Service & Product

Our castle Turned up 2.5 hours late for a kids party, kids got use for 1 hour before it got too dark and the party ended.

I Kept being told the castle was on its way, when I asked for money back the next day I got told I should have canceled on the day however I was never given the opportunity to do this as always told its on its way to then find out the order was not even placed. Such bad service.

I got offered a $40 refund after paying $318

Please Dont use Funtime party hire worst company ever and they dont care about customers and ruined our kids 7th birthday party.

DONT USE

Loss:
$308
Pros:
  • Castle was good
Cons:
  • Bad service
  • Late

Preferred solution: Full refund

User's recommendation: Don’t book

View full review

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