This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund for illegal charges

Funko - Refund for illegal charges
Funko - Refund for illegal charges
Funko - Refund for illegal charges
Funko - Refund for illegal charges
Funko - Refund for illegal charges
Funko - Refund for illegal charges
Original review updated by user May 23, 2022
They did not tell me what the price for shipping would be, nor the shipping window, although I was intending to purchase it for a birthday gift- so it would've been time sensitive. When they sold it to me (which I had not yet agreed to, btw) I contacted them immediately and told them to CANCEL the order, and NOT to ship it. They shipped it anyway, and when I demanded a refund they denied paying me my full refund upon doing a return-to-sender. I'm taking them to court. So no, this is not resolved! I've also reported them and their shady business practices to the Better Business Bureau.

User's recommendation: Do not buy from this company.

View full review
ID
#3506376 Review #3506376 is a subjective opinion of poster.
Cons
  • Hidden shipping costs
Loss
$19
Preferred solution
Full refund
New Reviewer

Customer service

I ordered 6 items from Funko Europe (funkoeurope.com) I have recieved 3 of the items, but my account states all have been shipped and have classed the order as "Fulfilled". I have sent emails to Funko Europe but they have not replied and there is no telephone contact number either. On top of this, they took the money out of my account 11 days before even dispatching! It's shocking customer service and so frustrating that there is no one discuss your queries with.

User's recommendation: Shop elsewhere!

View full review
ID
#3074089 Review #3074089 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Rude staff

Extremely rude, aggressive and insecure little guy at Funko called Kareem Farooq. How did people like this get away with such bad behavior in professional settings?? A little bully.
View full review
ID
#1615413 Review #1615413 is a subjective opinion of poster.
Service
Funko Customer Care
Pros
  • Pop culture products
Cons
  • Bad language
  • Unprofessional
  • Aggression
Reason of review
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article