Kenneth a Tll
map-marker Cedar Park, Texas

Terrible to work for

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FunFlicks - Terrible to work for
Hard work and ndontbgetboair. There is no advancement
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Birgit Ktx

No Show

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First off this place gets one star too many.. I booked a reservation with Jamie for my daughters 9th birthday party. I was informed if the weather was not good they would have to cancel. The morning of the party I was contacted by Jamie who stated that the weather was looking great for our event and the technician would be at our home by 6pm.My daughter and I go out shopping for food and decorations for a "Movie Themed" party. In addition I purchased a DVD for the night. I receive a phone call at 12:42 pm from Jamie telling me we cannot make your event. I question her why and she states the technician went away on vacation this morning and she has no one else to show the movie. I tell her than you can show the movie. She states she cannot because the equipment is inside the technicians home. When I tell her you better find another company she says I already have but no one is available. She offers me another day For Free and a refund. Which at the time is not helping when your 9 year old daughter is standing next to you crying because an Owner CANNOT manage her company (who would allow your employee to take a vacation when your business is seasonal). She did not offer any alternative for that night. I did receive a full refund that day, I send her a text to reschedule the FREE movie .Two days later I received a text from Jamie that it would not be for Free but for 1/2 price. She said I was demeaning to her and why would I want to do business with their company? I was angry because my 9 year old little girl was excited about her birthday party. So now you cancel because your technician goes on vacation and destroy my daughters birthday and now you decide two days later I wont offer a free night. There are other companies out there ..use them
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  • Not having them show up
Reason of review:
Didnt Show Up

Preferred solution: Full refund

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