182 CLAIMED LOSSES
2 TOTAL REVIEWS
Funflatables - Customer Care Review
My son came up to me with bruises all over his face and clear hand prints on his cheek talked to management and she did nothing to compensate my son 3 big kids got on top of my son and beat him up this is supposed to be for young children and no one was supervising.. the place was a mad house with way to many people in there and understaffed all the staff was sitting behind the register on chairs not doing anything
Reason of review
Poor customer service
Do Not Book a Birthday Party Here!
Funflatables Merrillville is overpriced and deceiving when booking a birthday party. My grandaughter's 3 birthday party was ruined because of lack of training and knowledge by Funflatables. My daughter was told that she could only bring a cake to Funflatables. Funflatables would provide decorations, and tableware. No outside food could be brought in. When we arrived for the party, our area was not decorated and the tableware was cheap and generic. We noticed that another party had decorations, water bottles and goody bags. When I finally contacted the manager, Wendy / Windy. I was told the tables are covered (yes, but not for a birthday party) and the walls are painted. THAT is decoration. Funflatables could not provide birthday tableware because they have many functions going on and they could not differentiate tableware for birthday parties and say, a field trip. Really?? Then why advertise hosting birthday parties and charging an outragous price, only to arrive with nothing special for the party! If you want a party, just bring your kids there, pay the price, go across the hall to subway and go home for cake and presents. Wendy / Windy also insinuated that my daughter was lying about being told about the decorations. WHY would she do that??? Why would she spend that amount of money on a party and NOT have decorations. Any miscommunication was on FUNFLATABLES part.
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