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FunFlatables

FunFlatables

www.funflatables.org
What is your customer experience with FunFlatables?

FunFlatables Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FunFlatables has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn: DO NOT TAKE YOUR CHILDREN THERE! Complaints target customer service, discounts and high price level.

Positive Feedback

Staff eventually involved police and some parties were removed; management offered apologies after incidents.

Negative Feedback / Risk Areas

  • Repeated reports of poor supervision and assaults in play areas consistent in FunFlatables reviews.
  • Understaffing, deceptive birthday party booking and overpriced services cited in FunFlatables customer complaints.
  • Poor customer service response and unsatisfactory handling of discounts and offers.

Key Takeaways for Future Customers

  • Consider alternative venues for young children and verify party inclusions before booking.
  • Document issues immediately and insist on manager confirmation for any promises.
  • Expect to question staff supervision and clarify refund or compensation policies.
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Cass h Ton

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Verified Reviewer
| map-marker Hobart, Indiana

Employee knew the kid who assaulted my child was a repeat offender from the past.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • A 7-year-old was assaulted at the indoor inflatable center.
  • Venue smelled of weed.
  • A parent grabbed my child by the collar and pinned him.
Contains 1 confidential file for company representatives

My 7-year-old child was physically assaulted while attempting to play in one of your indoor inflatable centers! The place reeked of weed & I had to step in & demand to see the aggressor's parents who grabbed & punched my child.

I caught the punk grabbing my child by his collar, pushing him into a corner & pinning him in there while attempting to punch him in the face & body! The ONE worker there told me that the parent of the other kid was there in the past always causing trouble...then WHY was she allowed to come back there to continue to harass other children & where were any other workers there to prevent hooligans like this from going around assaulting small kids at a bouncy house?!?

Thankfully the cops were called, they apologized on her behalf & the whole (ignorant) family was asked to leave, but we are NEVER returning to this place! I will not stand by & watch my kid get beat up so that you people can make a buck!

Loss:
$12
Cons:
  • It reeked of weed and my child got assaulted
  • Worker knew the family was trouble from the past

Preferred solution: Apology

User's recommendation: DO NOT TAKE YOUR CHILDREN THERE!

View full review
Anonymous

Funflatables - Customer Care Review

AI Highlights
  • Bruises on son's face and handprints on his cheek.
  • Three big kids beat him up; management did nothing.
  • Staff sat behind the register and did nothing.

My son came up to me with bruises all over his face and clear hand prints on his cheek talked to management and she did nothing to compensate my son 3 big kids got on top of my son and beat him up this is supposed to be for young children and no one was supervising.. the place was a mad house with way to many people in there and understaffed all the staff was sitting behind the register on chairs not doing anything

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Mersadies Jxc

Do Not Book a Birthday Party Here!

AI Highlights
  • Birthday party booking was overpriced.
  • Arrival had no decor and cheap tableware.
  • No outside food allowed; decor and tableware promised.

Funflatables Merrillville is overpriced and deceiving when booking a birthday party. My grandaughter's 3 birthday party was ruined because of lack of training and knowledge by Funflatables.

My daughter was told that she could only bring a cake to Funflatables. Funflatables would provide decorations, and tableware. No outside food could be brought in. When we arrived for the party, our area was not decorated and the tableware was cheap and generic.

We noticed that another party had decorations, water bottles and goody bags. When I finally contacted the manager, Wendy / Windy. I was told the tables are covered (yes, but not for a birthday party) and the walls are painted. THAT is decoration.

Funflatables could not provide birthday tableware because they have many functions going on and they could not differentiate tableware for birthday parties and say, a field trip. Really?? Then why advertise hosting birthday parties and charging an outragous price, only to arrive with nothing special for the party! If you want a party, just bring your kids there, pay the price, go across the hall to subway and go home for cake and presents.

Wendy / Windy also insinuated that my daughter was lying about being told about the decorations. WHY would she do that???

Why would she spend that amount of money on a party and NOT have decorations. Any miscommunication was on FUNFLATABLES part.

Loss:
$182
View full review
3 comments
Guest

My son's birthday party was a hit and well worth the money. Compared to having a party at home and everything that goes along with that and compared to other party facilities--FunFlatables is priced very fair.

I'm sure it's not cheap to run a business of that size in a Mall. My house stayed clean and the kid's were far more entertained at FunFlatables than they would have been at my house. Also, I didn't go overboard with all the extra's that I would normally put into a home birthday party.

I plan to have my daughter's birthday party there next year. Thanks FunFlatables for making my son's birthday party a success!

Guest

It does now! She / He is right.

We had a terrible experience with the over priced place! Shame on you funflatables.

Thanks for Nothing! I hope you have trained the youngsters you employ better to run your business!

Guest

I've had a party with them,they explained all that to me over the phone and it also states it on their web site in the FAQ section.I have to disagree my kid loved having her party there.

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