Jacqueline M Nnk

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Denied an Account

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Updated by user Feb 25, 2021

an update only after 50 minutes of posting. Oriental trading is not part of this company.

Please accept my apologies on connecting the two.

The Fun Express rep did call back and offer a waiver due to COVID still being an issue. So I will try the company to see if the saving are worth the value.

Original review Feb 25, 2021

I applied for an account which stays in review for up to 48 hours. I was then called by a very rude lady who wouldn't let me speak.

I was told my company couldn't have an account unless I spent $2000 per year. Which if I failed to meet I would be billed a membership fee to make sure that I would hit that amount After the whole phone conversation was over I was sent any email telling me I could get free shipping from oriental trading. Not only are they are expensive they weren't offering the products I was needing to order. The selections is horrible at best compared to this site My email to the company.

I was very disappointed in how my new customer account was set up. I do a ton of birthday parties for my business however I don't spend more than $1500 a year on them. When I was told that I could use a much more costly website which now I am guessing also belongs to you. orientaltrading.com they have also now lost my business.

Its hard enough for small business owners to make a livable income without companies like this one making it even harder. I will be taking my business somewhere else. The specialty items really caught my eye.

Its a shame that my money is no good to you unless I can spend $2000 per year. This is the type of thing that forces small business owners to raise prices when it's not necessary.

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Preferred solution: Let the company propose a solution

User's recommendation: I wouldn't recommend this company or Orientaltrading.com to anyone.

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