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WARNING, WARNING, STAY AWAY FROM THIS COMPANY!!! ALL THE BAD REVIEWS ARE TRUE!!!!!! CUSTOMER SERVICE "JOHN" IS SOME GUY PULLED OFF THE STREET TO ANSWER CALLS....THE PLACE IS A JOKE--JUST STAY AWAY! ORDERED AN ITEM ON 12-1-16 AT 4:30 PM OF WHICH WAS TO LATE FOR OVERNIGHT AIR-WHICH I UNDERSTAND--I TOLD HIM SATURDAY IS OKAY,ATLEAST I WOULD BE THERE TO SIGN FOR IT. WELL SATURDAY CAME AND WENT WITH NO DELIVERY. TURNS OUT AFTER TALKING TO JOHN TODAY...
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1.7
I liked
  • Low prices
I didn't like
  • Customer service
#967269
These people are among a larger group of scam artists operating out of the Brooklyn NY area. They often change names, bait and switch, as well as charge a 15% restocking fee! With a 15% profit guarantee, there is no need to for them to be legitement company's. Fotoconnection got my money several years back, I got nothing. STAY away from ALL internet venders from this area period. Apparently then can LEGALLY steal your money, and the consumer...
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#926123
My situation is very similar to everyone else. Ordered a product through fumfie.com, and never received the product. called to check on the status only to find out they didn't even have the product to begin with!!! I immediately cancelled my order and requested a refund of my funds. I HIGHLY doubt that I will ever seen that $350 again! It is time that someone attacked this company and shut them down. They need to be made an example of so that...
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1.0
I didn't like
  • Advertise products not in stock
  • No confirmation email with receipt
  • Never received product
#618864

Fumfie Customer Care Review

#979890
1.3
They sold an extended warranty and when I needed to use it, they didn't honor. Called them and a guy told me to "fix it myself because time is money" and Hang up. Bad company. Do not buy from them.
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I ordered a Refrigerator, never shipped and when called told the company discontinued, this happen 2 times until I demanded my money back. Same run around as everyone else. It's bad when Elliott tells you in order to get your money back, to contact your credit card company and tell them you never received the item, That's what I had to do to get my money back. Wasted time and energy that I didn't have to give to these cons, the kicker was having...
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1.0
I didn't like
  • Shady business practices
#610982
22 days ago I ordered a washer/dryer from FumFie and they still have no idea when it will be shipped. First, they advertise that it's free shipping but several days after I ordered they called and said it would be $300 dollars to ship and I could slip the cost with them. Then, it gets much worse! After 17 days of waiting, I contacted FumFie and asked what happened to my order and all they kept telling me we was "we will let you know once we...
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Anonymous

Anonymous You should post this review on Yelp. There are tons of horror stories about this company there. You got off easy, all things considered! The company is staffed with pathologic...

1.0
I didn't like
  • Never received product
  • Lack of communication
  • No confirmation email with receipt
#593296
Please read this before you order from this company. Due to Yelp word limits, I have had to leave out quite a bit that reflects even more poorly on Fumfie. On August 5th we ordered a Fisher & Paykel refrigerator from Fumfie. The model we wanted was out of stock nationally--we were told by one authorized distributor that there was a 3 month backorder. Fumfie said they had the units in stock, which in hindsight should have been the first red...
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#591592
They charged substantially for 'extra' warranty and when item broke they did not honor it. I found out later their costly 'extra' warranty was, in fact, substantially inferior to the current warranty provided by the manufacturer at no cost. Very shady practice in a dark spot in Brooklyn. They have awful reviews everywhere and on BBB. BUYER BEWARE! They charged substantially for 'extra' warranty and when item broke they did not honor it. I...
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1.6
I didn't like
  • Shady business practices
#585902
I paid for warranty to find out theirs is less than what manufacturer provides for free. Received item and box was opened and item not new. Had to resend again. Their service is horrendous. They are a small basement shop based in Brooklyn. Look all over the web, these guys are a scam. Why risk dealing with them? There are plenty of other reputable retailers. BUYER BEWARE. I paid for warranty to find out theirs is less than what...
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1.6
I didn't like
  • Shady business practices
#574160
I did not understand what the "grey market" meant until I dealt with FumFie. Their website lists "Brand new, factory-fresh" cameras. What they DON'T tell you is that they are not a licensed distributor in the U.S. of these brands that they are probably importing illegally from other markets where the costs are lower. You will not receive a warranty card with your product, and if you call the manufacturer, you will learn that your product is not...
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1.3
I liked
  • Absolutely nothing
I didn't like
  • Misleading warranty representation
  • Poorly packaged
  • Shady business practices
#568524

Contact FumFie

Headquarters Address:
Fumfie.com
3522 Flatlands Ave
Brooklyn, New York 11234
Phone:
(866) 666-9198
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I have been the victim of non-delivery of a product, and then refusal to refund my purchase price . This is on top of false advertising for said product, which they never even had. Check out complaints against them at the BBB website, they have 53 complaints against them for the last year alone, most of them product-delivery related and advertising-sales issues. I purchased a refrigerator from them on July 29, 2014 and paid for expedited 7-10...
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1.0
I liked
  • Absolutely nothing
I didn't like
  • Advertise products not in stock
  • String customers along
  • Shady business practices