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Fullscript

Fullscript Reviews

fullscript.com
What is your customer experience with Fullscript?

Fullscript Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fullscript has a 4.6 star rating from 3 reviews, 100% of users would likely recommend; reviewers cite low price level and positive handling of exchanges, refunds and cancellations.

Key Takeaways for Future Customers

  • Fullscript reviews highlight polite phone support and successful refunds when needed.
  • Call customer service for faster resolution; app and checkout can be unreliable.
  • Expect straightforward exchange and cancellation policies.

Negative Feedback / Risk Areas

  • Recurring sign-in and app checkout failures impacting orders.
  • Customer complaints about billing and card name errors.
  • Damaged shipments and slow responses to messages.

Positive Feedback

Customers praise courteous customer service, smooth refunds, and clear guidance on account issues.

View full overview ›

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Show reviews that mention
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Anonymous
map-marker Chatham, New York

Endless sign in problems

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Can't sign in. talekd to customer service via chat and cleared cache last week and it worked. But even that doesn't work this week.

User's recommendation: buy elsewhere

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Anne M Jzs
map-marker Asheville, North Carolina

Wrong name on my credit card.

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AI Highlights
  • - The card lists Fayre Makeig as the owner.
  • - Fayre Makeig is the order recipient and Anne Makeig pays for it.
  • - The card was accepted for payment.

I put wrong name on my credit card. I put Fayre Makeig as the owner of my credit card.

Fayre is the receiver of the order.

I am paying for it (Anne Makeig). You have her name on my card - and you accepted the card on payment for the order.

User's recommendation: Improve the calculation of customer’s age - on app.

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Anonymous
map-marker Redwood City, California

LIED TO ABOUT PRODUCT

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Fullscript Refunded my money without issue argument or discussion & in an extremely polite fashion. I now recognize i was Misquoted with no intention if deception. A very honorable company

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Anonymous
map-marker Salem, New Hampshire

I did receive my order!

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I am satisfied and happy with communication with customer service. Always call . Do not use texting since it is not as good as speaking to a live person!

User's recommendation: Always call!

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Fran M Hho

It was about a return

Damaged order. Crushed box. Broken glass from C3 Curcumin bottle and Powder from Pancratic Enzymes bottle that was crushed.

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Pnina L

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Verified Reviewer
| map-marker Ottawa, Ontario

App wasn’t letting me check outNeed to order

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Ordered over phone, customer service agent apologized for app not working, quickly filled my order and very polite.

Pros:
  • Nutritionist says they have the best products for my health
Cons:
  • App will not let me check out myself

User's recommendation: Fix the app

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Sonja Sel

Wrong product sent

Why can't I just talk to someone? I have already sent correspondence and not heard back 3 times. I would like to talk to someone.

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Sherrie D Xfa

Help with my account

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Just some confusion on my part and with my doctors office, full script, agent directed me on how to handle this I am happy!

Pros:
  • Great company
  • Very happy

User's recommendation: Be confident do use them!

View full review

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