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Full Service Car Wash

Full Service Car Wash

www.fscw.us
What is your customer experience with Full Service Car Wash?

Full Service Car Wash Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Full Service Car Wash has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral. Recent recommendation: do not go to the West Bend location. Reviewers value Location and Customer service and note high prices and website and reliability issues.

Key Takeaways for Future Customers

  • Check Full Service Car Wash reviews for West Bend before visiting.
  • Expect friendly staff at some locations and higher price levels.
  • Bring proof for purchases; certificates and memberships may not be honored.

Negative Feedback / Risk Areas

  • Recurring customer complaints about smeary windows and new drying method.
  • Reports of rude management and poor customer service handling.
  • Billing issues including double charges and difficulty obtaining refunds.

Positive Feedback

Staff friendliness and convenient location are commonly praised by reviewers.

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Show reviews that mention
car opinion bend people west bend ownwer future line washes owner
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Anonymous
map-marker Chicago, Illinois

Smeary windows

I love FSCWin West Bend but I dont like the drying cloths!! They leave my windows do smeary!

I know help us hard to find but I preferred the people drying my car!! Just my opinion

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mike z Xgk

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Verified Reviewer

Horrible service

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My car looks terrible and the manager Ray said don't be a *** about it. 52 dollars for water spots and dirty inside

Loss:
$52
Cons:
  • Dirty car and a manager that is not a manager

Preferred solution: Full refund

User's recommendation: do not go to the west bend location

View full review
Harry K Vbj

New method of drying

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AI Highlights
  • West Bend full-service wash has friendly staff.
  • Drying uses a brush with rags.
  • Windshield smeared, reducing visibility.

I always go to the full service car wash in West Bend which I love the people there are very friendly always courteous. However when you changed your method of drying off the car to the brush with the rags Im very disappointed.

Yesterday my windshield was so smeary I had to stop and use the windshield wipers and then get a rag and wipe it off because I couldnt see heading east.

I know theres a lack of employees right now and Im sure it has something to do with overhead but I really dont think its an improvement. Just my opinion

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Judith L Esn

Have been charged twice in one month

I have two charges of 42.23 in one month

Loss:
$42
Cons:
  • Charging my account teice

Preferred solution: Full refund

View full review
Anonymous
map-marker Dallas, Texas

Full Service Car Wash Grafton, WI

AI Highlights
  • Purchased two car washes from the Grafton Scholarship fund; the shop was sold and the new owner won't honor non-expiring certificates.

I purchased two car washes from the Grafton Scholarship fund. When

I went a few months later to get my car washed at Grafton I waited in line twenty minutes then was told the business was sold and the new owner would not honor the cetificates that do not have expiration dates.

The new owner states it is not his liability. I was also told by the ownwer that he would honor them and then e-mailed me telling me to go deal with the previous owner.

A new business would want to build up a following, but I will not return to this business.

THIS IS WHY A NEW BUSINESS FAILS. All they think about is profit right now with no thought of the future.

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2 comments
Guest

put that guy in the cars wash in a convertable with the top down :grin

Guest

I have talked to several other people that have the same issue with FULL SERVICE CAR WASH-Grafton . The owner is mad at the previous owner for not renewing his lease so he is taking out on the customers.

I hope more people let him know that not honoring these certificates is a rip off. No wonder so many people stopped going there.

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