New Reviewer

But as Fast Lane Wireless full price no warn

Full Circle Wireless then resells on E-Bay as "Fast Lane Wireless", i.e. as "FastLaneWireless". The phone I purchased from them had a broken hinge -- I don't remember that being mentioned in the description. I have to use a piece of tape to keep the back of the phone in place; so it's obvious. So, when purchasing they deduct for every small (or imaginary) defect, but when selling they expect full price. This is a double standard, very disingenuous on their part. A B C D E F G H I J K L M N O P Q R S T U V
View full review
ID
#268096 Review #268096 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Full Circle Wireless Steals from consumers

Similar to the other complainants here, my company sent in 2 different shipments of over 150 phones. These phones were tested and physically inspected BEFORE they were sent in. FULL CIRCLE WIRELESS paid us 50% of the value they post on their website claiming phones were "D" stock! We are well aware of the cell phone grading scale as we are in the same business. Plain and Simple Full Circle Wireless scammed us! We filed a complaint with the FTC and BBB of California. If it sounds too good to be true... Find yourself another cell phone recycler. An honest one.
View full review
ID
#217739 Review #217739 is a subjective opinion of poster.
Location
Toledo, Ohio
New Reviewer

Full Circle Wireless Scammed me

Full Circle Wireless Scam of Irvine California seemed like a good idea for recycling my phones but proved to be a nightmare. They received some very clean phones from me in good working order but started chipping away at the pricing for minor issues. They offered me $46 per BB 8330 but tried to pay me $40 per but changed back to $46 after I complained. I gave them 315 each BB 8330 and 709 each Motorola V950 ($30). These phones were collected from an end user and were in nice condition. So with a $35,000 offer I received just under $22,000. Their deduction criteria is picky for used phones in my opinion. Small scratched are a 25% reduction, IT policy meaning if cameras or internet was turned off they deduct 25% for resetting, 25% off for hinge wear, 25% off for a water detection sticker even when the phone works and 25% off for D stock. They tried to pay as little as $5 per phone for multiple issues. Never use this company.
View full review
4 comments
#211758

Wish I read these reviews before doing business with them. Sent in a bunch of iPhones and they gave me $0 for 60% of them. They wouldn't send the iPhones back because they said they don't do that anymore.

#210628

Casey, how do you know my name if you are a vendor of FCW, seems fishy........PR repair, lol

#210581

Casey obviously works for Full Circle. They are very nice to deal with and promise quite a bit, setting expectations high. But then when you get your payout they totally rape you. I guess it's a good business model for them.

I sent a batch of phones to Full Circle, their rep gave me a quote for almost $700. I checked over every phone carefully before sending out. Later I receive notice letting me know they're cutting us a check for HALF the quote price! It seems shady to me; they promise one thing and deliver another. They claimed that 9/11 of the more expensive phones had "damaged screens", which is complete BS, they all worked fine when they left here.

I guess It's better than getting nothing, but I would try to sell your phones elsewhere. (like ebay)

#194649

1 Review

0 Answers

I've worked with Full Circle Wireless, Inc. a lot and this guy is just one of the customers who find something wrong with everything. Full Circle Wireless is an honest and friendly company. They resell the phones they buy, so of course their standards are higher for the used phones they buy then if you were to sell to a company that uses the phones as spare parts. If you just read the FAQ's page on their website you'll notice they outline everything Keith H. had a problem with as far as deductions as items that will lower the price. It's called a quote for a reason. They test and look at the cosmetic condition for everyone's phones, whether 1 or 10,000 phones, and then they send their final price. They don't cheat anyone. They work hard to appease everyone and will even send you're phones back if you aren't happy with their final purchase price.

View more comments (3)
ID
#195310 Review #195310 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Don't resell your old cell phones to Full Circle Wireless!

I sent my two old Nokia phones to Full Circle Wireless, and expected to receive $7 based on the information on their website. One of the phones was working perfectly fine, and I had been using it to make calls right up to the time I sent it to them -- so I should have received the full $4 for that phone. The other one had a problem with the keypad, but had a battery that was fine, plus I sent them a battery charge cable for the phones. Their website indicated they usually pay 75% of the value for a phone that won't make a call, so I expected $3 for the second phone. They sent an e-mail telling me that my refund would be $0 -- the only comment was that there were scratches on the outside cases of the phones -- which would be expected on any used phone that is several years old. I feel cheated -- it seems to me that Full Circle Wireless is a scam!
View full review
1 comment
#210580

I sent a batch of phones to Full Circle, their rep gave me a quote for almost $700. I checked over every phone carefully before sending out.

Later I receive notice letting me know they're cutting us a check for HALF the quote price! It seems shady to me; they promise one thing and deliver another. They claimed that 9/11 of the more expensive phones had "damaged screens", which is complete BS, they all worked fine when they left here.

I guess It's better than getting nothing, but I would try to sell your phones elsewhere. (like ebay)

ID
#194518 Review #194518 is a subjective opinion of poster.
Location
Austin, Texas

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article