Claudine H Vzw

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Verified Reviewer

Suivi commande

Quand vais-je recevoir ma commande d'article pour les fêtes de Noël? Merci pour votre réponse que j'espère sera assez rapide.

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Preferred solution: Deliver product or service ordered

Stanley M Ymx

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Verified Reviewer

Returns

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could you please confirm when you receive my returns

order 710******** posted 8 11 2024

order 710******** posted 15 11 2024

both items were to large , i would like a refund for both

Thank You

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Preferred solution: Full refund

Stephen F Fqm

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Verified Reviewer

Complaint

This company has hounded me for two months over a Klarna payment for something I never received - 49 pounds which I have since paid for an item I never received. There is no record of me receiving this item through the post or picture of delivery being handed to me.

I will never use this company again.

49 pounds for something I never received is totally disappointing with this company. I hope this finds its way to your company because this is one customer who won't use this company again.

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Khara Qjk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Mexicali, Baja California

I haven’t received my package

Fuel For Fans - I haven’t received my package
Contains 1 confidential file for company representatives

My cousin just order a hat with her debit card but with my address, and I havent received my order its says that it was gonna be here last Wednesday but its not

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User's recommendation: that they comply with the date that they are going to send the package

Anonymous
map-marker Vancouver, British Columbia

Need to get a bigger size. Need L not M

Would like to exchange for a larger size if possible Why dont you have a contact phone number so I can call

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1 comment
Guest

A phone number is available on the website under the "customer service" page (044-20-3***-*997). Please be aware of time differences. Live chat is also available everyday, including weekends, during business hours.

David H Cyc

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Verified Reviewer
| map-marker Stowmarket, England

Need assistance returning for exchange of Mercedes. Sweater

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Hello

I need to exchange for a smaller size the Mercedes sweater I purchased.

The return section of website does not recognise the order.

Store order reference no.

Please can you assist me with being able to return XXXL and order a XXL.

You have my email so should be able to identify my order. My address

Mobile

Many thanks

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Loss:
$54
Pros:
  • Easy ordering good range
Cons:
  • Poor customer service exchange process poor

Preferred solution: Exchange smaller size

User's recommendation: Be wary about ordering correct size. All I want to do is exchange for smaller size. Their phone number just says they’re unavailable they do not reply to emails. They sell pretty expensive goods on behalf of sports teams for example Mercedes F1.their process for exchange does not work. Truly shocking

KK L Ukq

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Verified Reviewer

I have not received my order.

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I have not received the order I placed in September. There are also no updates and no way for me to track it via the link that was provided.

I have contacted customer service regarding this matter several times with no response let alone a resolution. I look forward to having the issue resolved promptly.

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Loss:
$130
Cons:
  • No delivery

Preferred solution: Deliver product or service ordered

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