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Fuel Cycle

Fuel Cycle Reviews

fuelcycle.com
What is your customer experience with Fuel Cycle?

Fuel Cycle Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fuel Cycle has 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing payment and support failures.

Positive Feedback

Few reviewers noted platform use for moderated chats and online research panels, but no consistent praise about payouts or support.

Negative Feedback / Risk Areas

  • Repeated reports of unpaid $30 rewards after studies and delayed payouts as found in Fuel Cycle reviews and Fuel Cycle customer complaints.
  • Claims that customer service ignores inquiries and gives the runaround regarding billing and refunds.
  • Perceived high price level and dissatisfaction with payment practices.

Key Takeaways for Future Customers

  • Expect to track payout timelines closely and document participation if joining moderated chats or panels.
  • Be prepared to follow up on missing payments and escalate if customer service remains unresponsive.
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Anonymous
map-marker Dayton, Ohio

Bad people

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AI Highlights
  • - They were cheated out of $30 on OurVoice and not paid.
  • - They want to join others to recover money.
  • - They seek social media to connect with others.

They cheated me out of 30 dollars on the our voice community and never paid me.if anybody wants to join me in trying to get the money we deserve respond here its easier to stick together than alone does anyone have a social media I can befriend so we can all get together and talk

User's recommendation: Watch out they are crooks

View full review
Tee W Fzf

MODS ARE NO HELP!

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AI Highlights
  • - People are unpaid for a study that took place over two months ago.
  • - Moderators aren't responding.
  • - Runaround with fuel cycle.

People arent being paid for a study that took place over 2 months ago , and mods wont even respond. Being given the runaround with fuel cycle. heres the community >>>> https://ourvoicecommunity.com/

Loss:
$30

Preferred solution: my money that was never given to me

User's recommendation: heck no

View full review
Elizabeth P Zgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

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AI Highlights
  • - • Participated in a 1-hour laundry chat on Dec 14.
  • - • Promised $30 in points, added within 1–2 weeks.
  • - • 3 weeks later, no points; support msgs ignored.
Updated by user Jan 11, 2024

You can't contact unless you have a business email. Nobody's been paid.

We can't get an answer from support. I filed a BBB complaint! Next I'm going to get a hold of the brand who sponsored the research in the first place.

I'm going to do everything I can to make sure that we are not cheated like a bunch of nobodies in the end! Watch me!

Original review Jan 04, 2024
I am a part of your online community called our voice community. On December 14th I participated in a 1-hour long moderated chat about laundry products.

The payment was $30 worth of points for your time and participation. The email also stated that points would be put into account within one to two weeks. It did not specify holidays and it did not specify weekends. Points should have been distributed before the holidays if we wasn't going to get them until 3 or 4 Weeks later which we haven't gotten them at all yet!

It's been 3 weeks. You guys are ignoring my support messages. I participated I used my time my effort my honesty.

I should not have to be running around wasting more of my time filing complaints because I'm not getting paid and I'm not getting a response. This is ridiculous all I want is my points just like I'm sure that everybody else that participated in that research wants there's too!
Loss:
$30

Preferred solution: Deliver product or service ordered

User's recommendation: If you're a part of any of their online research panels watch out because they'll tell you that they're going to pay you at a certain time frame and they don't pay you and then customer service just ignores you like you're a nobody after you done spent your time and participated honestly and fully and gave your best effort to one of their research products! Kind of feels a little bit degrading to me. Then on top of it you have to spend more of your time filing complaints against them because you're not getting paid and you're not getting answers from support! Just please beware if you participate in any of their moderated chats they don't like to pay you when they say they will if they ever do!

View full review
1 comment
Domenick Afv

I agree with the above poster. Participated in the same ReMesh focus group, was promised $30 of points within two weeks, and now its almost 6 weeks later.

Not a word from any moderators, etc. Like they disappeared off the face of the earth.

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