Shahir H

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Verified Buyer
|

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Verified Reviewer
| map-marker Guwahati, Assam

Can't withdraw my 7000

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FTX US - Can't withdraw my 7000
FTX US - Can't withdraw my 7000 - Image 2

I got scammed of 7000 now i can't withdraw the my 7000 i have borrow from others to order now i can't gave them back the money

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Shahir H

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Verified Reviewer

I can't withdraw

I can't withdraw my money i have deposited 3000 and now i made 7000 but can't withdraw the money so i request the future customers if i got the money back i will give a review if i didn't get back than i will report this platform

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Loss:
$7000

Preferred solution: Full refund

User's recommendation: It's a scam guy's don't deposit money in here

Anonymous

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Verified Buyer
| map-marker Murfreesboro, Tennessee

Login

FTX US - Login
FTX US - Login - Image 2

hi

my account not wwork so please my account active can you pasese ruten massage.

You just requested a transfer of $200.00 from your bank account under the name Checking - 0785 to your FTX US account. If you do not recognize this behavior, please change your password and 2FA, and contact customer support.

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User's recommendation: inves

Anonymous
map-marker Lutherville Timonium, Maryland

Troubleshooting

Since FTX took over, I have not been able to get into my portfolio since December 2022. I have my id and PW info

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Donald B Mjt

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Fraud

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FTX US - Fraud
FTX US - Fraud - Image 2
Updated by user Apr 25, 2022

On April 24, six days after I was locked out of my account without any explanation from FTX, customer service responded to my request for a reset and I was finally allowed access to my account. When I reported I was scammed out of $500 on their website I was directed by FTX support, Chela, to put in another ticket on the app.

On April 25, FTX responded to my ticket confirming I was a victim of a scam and they could not return my $500 in funds. They advised me to report the internet scam to local law enforcement. FTX provided no explanation as to why there are FTX imposters ready to scam unsuspecting account users seeking customer support on their website www.ftx.us.

FTX waits days or weeks to answer support requests and has no phone number to call, if one is locked out of ones account. The only resource available is their website www.ftx.us that is swarming with imposter scammers and no way to identify who are real FTX support and who are not.

Updated by user Apr 23, 2022

So far, I have not heard from FTX support regarding their locking me out of my account holding my $1400 in crypto currency and holding my $500 in bitcoin in an escrow account. I sent two emails to FTX support and have a ticket number for each request. It has been five days and I'm still waiting as of this posting.

Original review Apr 23, 2022
On April 18, 2022, I was locked out of my FTX US account which I had $1400 dollars in deposits for crypto currency. The FTX app would not send authenticator code to my e mail account but asked me to check my email.
The help page said I needed to request 2 factor reset to their support so I did.

However, all I got was a computer generated e mail that said "we may not respond for several days." After investigating posts on Reddit re my same problem I found many who never recovered their funds after being locked out and never getting help from customer service. FTX US has one phone number in Malaysia that I called for help but it is no longer in service. I read some people found help at www.ftx.us on telegram so I went there and after seeing all the co. list including the CEO FTX.US@***d it appeared to be legit.

I typed my message with my ticket number as I saw many others did and a FTX Compliance with the FTX logo answered me and said that FTX ran a database checking my account and they encountered a "down hash script error and bug inflation detected" on my account.
FTX Compliance said that in order for me to get a link in my mail to access my FTX account I would need to prove I made the deposits to my FTX account with pictures of my deposits from my bank statements. I provided that proof to FTX but then FTX Compliance said that I had to send $500 to an "escrow rectifying wallet address, bcqvt6878z9al4xucm6hrhp56yas5x3eefwcgv3q, that would be linked to my account and immediately refunded to me with my FTX funds. However, when I did this FTX Compliance said they "discovered a spy" on my account and I would not get my refunds to my account. When I asked for my $500 in escrow and my $1400 in my FTX account FTX said they needed "to make a top up" on my account and asked for another $1000 to the same address.
At this point I knew I had been scammed and told FTX I would take other steps if my funds weren't released.

FTX Compliance then said "Your funds are safe with us, mate." Yes, they have my funds from my account and now an additional $500 from their escrow con. This is a criminal enterprise and needs to be stopped.

I have found countless others in postings on internet sites such as Reddit, that were locked out of their accounts as I have been and most never got their funds back.
There needs to be legislation that prevents crypto predators from ruining people financially.
And the media and politicians who accept campaign donations from this crypto scam operation and promote them are promoting criminal capitalism at its worst and preying on small time investors caught up in the media hype of this scam. There needs to be a serious investigation and prosecution of this company because it is scamming Americans out of millions of dollars that disappear down the cyber rat hole.
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Loss:
$500

Preferred solution: Full refund

User's recommendation: Use FTX US at Your Peril!

Donald B Mjt

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Fraud

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FTX US - Fraud
FTX US - Fraud - Image 2
Updated by user Apr 21, 2022

So far, I have not heard from FTX support regarding their locking me out of my account holding my $1400 in crypto currency and holding my $500 in bitcoin in an escrow account. I sent two e mails to FTX support and have a ticket number for each request. It has been three days and I'm still waiting as of this posting.

Original review Apr 21, 2022
On April 18, 2022, I was locked out of my FTX account which I had 1400 dollars in deposits for crypto currency. The FTX app would not send authenticator code to my e mail account but asked me to check my email.

The help page said I needed to request 2 factor reset to their support so I did. However. All I got was a computer generated e mail that said "we may not respond for several days. After investigating posts on reddit re my same problem I found many who never recovered their funds after being locked out and never getting help from customer service.

FTX has one phone number in Malaysia that I called for help but it is no longer in service. I read some people found help at www.ftx.us on telegram so I went there and after seeing all the co. list including CEO FTX.us@***d it appeared to be legit. I typed my message with my ticket number as I saw many others did and a FTX Compliance with the FTX logo answered me and said that FTX ran a database checking my account and they encountered a "down hash script error and bug inflation detected " on my account.

FTX Compliance said that in order for me to get a link in my mail to access my FTX account I would need to prove I made the deposits to my FTX account with pictures of my deposits from my bank statements. I provided that proof to FTX but then FTX Compliance said that I had to send $500 to an "escrow rectifying wallet address, bc1qvt68786z9al4xucm6hrhp56yas5x3eefwcgv3q, that would be linked to my account and immediately refunded to me with my FTX funds. However, when I did this FTX Compliance said they "discovered a spy" on my account and I would not get my refunds to my account. When I asked for my $500 in escrow and my $1400 in my FTX account FTX said they needed "to make a security top up" on my account and asked for another $1000 to the same address.

At this point I knew I had been scammed and told FTX I would take other steps if my funds weren't released. FTX Compliance then said " Your funds are safe with us, mate." Yes, they have my funds from my account and now an additional $500 from their escrow con. This is a criminal enterprise and needs to be stopped. I have found countless others in postings on internet sites such as Reddit, that were locked out of their accounts as I have been and most never got their funds back.

There needs to be legislation that prevents crypto predators from ruining people financially.

And the media and politicians who accept campaign donations from this crypto scam operation and promote them are promoting criminal capitalism at its worst and preying on small time investors caught up in the media hype of this scam. There needs to be a serious investigation and prosecution of this company because it is scamming Americans out of millions of dollars that disappear down the cyber rat hole.
View full review
Loss:
$1973
Pros:
  • Graphics on the application
Cons:
  • Fraudulent

Preferred solution: Full refund

User's recommendation: Use FTX at Your Peril!

Marvin O Hqm
map-marker Greenville, Texas

Because y'all's customer service

FTX US - Because y'all's customer service
FTX US - Because y'all's customer service - Image 2

For one y'all suck at trying to get anything done I cannot get into my account for some reason my email ain't working we got to send me anything so everything keeps going around in a damn Circle that ain't working I need to talk with someone so you need to update your service cuz it sucks

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User's recommendation: I to get in my account

Sage M Vxm

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Verified Reviewer
| map-marker Las Vegas, Nevada

Trash company! Stay FAR AWAY

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Trash company. They dont uphold or follow their own policies with withdrawals and deposits.

I couldn't get money out or send it anywhere. I thought I would give these guys a shot because of how much marketing they are doing but they are probably one of the worst exchanges out there right now.

The complete antithesis of what crypto is all about.

If not for aramezglobal.com that intervened and helped me recoup my money from them, I would have lost everything. Stay FAR AWAY from FTX.us

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Fernando A Tfi

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Verified Reviewer
| map-marker Cherry Hill, New Jersey

Recover stolen crypto

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Crypto scam recovery made simple.

Forex fraud victim? You deserve a financial second chance!

Professional Help to Recover Your Money

hacktified.com have recovered over $95+ Million Dollars in losses for their clients since 2007! They have a proven track record of successful recoveries and are committed to helping you recover your lost money from forex fraud

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Loss:
$87746

Preferred solution: Full refund

Felix T Ppa

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Verified Reviewer

I am getting *** over this stupid app

I am getting *** off because the app won't let me take my money out. I have submitted the verification the one that you have to hold your ID with a hand written letter that says ftx.us that I think is retarded to do but I submitted three times and it keeps asking me to submitted again and again I have been waiting for a week now and still nothing.

This freaking app sucks just like it's ceo does to because who doesn't have a place where someone can call to help them out bunch of cheap mother##### can someone from that app contact me or what the *** do I have to do to get my money my pwn money from this app I shouldn't have to get verified just to cash out and stop with this stupid app ftx or whatever this app suppose to do. You can reach me at ftorres1209@***.com because no one in that app seems to care because I tried everything to get my money.

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Loss:
$50

Preferred solution: Full refund

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