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I purchased flowers for my mother's bday on Sunday on the website, her bday was yesterday, and had the delivery set for yesterday of course. I text my sister this morning because it is unlike my mother to not at least acknowledge and my sister said they never came. I...
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I ordered flowers for my wife's birthday and I get an email on the day of delivery stating that they can't deliver, and even though they took my money instantly, the only money I had for flowers, I can't get it back for 5 days, so I can't order somewhere else. The...
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1.0
Ftd
#1023112
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I ordered an azalea potted plant for a funeral. During the service I got a call from ftd customer service. Obviously I couldn't answer it and had to call them back after the service. They told me that the florist didn't deliver it because the delivery time I asked for...
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1.0
Ftd
I didn't like
  • No delivery for the funeral service
#1017921
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Ftd Customer Care Review

#1007690
Terrible service,they lost my order charged my credit card ,the customer service rep couldn't understand english ,her boss couldn't understand english ,i need my dam 72.00 dollars back ,no email confirmation they couldn't recognize the confirmation number they gave me i will never recommend them to anyone
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Ftd Orchids Flowers Review

#1006135
2.1
Ftd - Simple Review #1486764762
Ftd - Simple Review #1486764762
Ftd - Simple Review #1486764762
1 of 3
Paid for the higher quality flowers but what my mom got seems skimpy
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Ftd Delivery Service Review

#991136
1.0
Wish I had read these reviews before I placed an order. Definitely a bait and switch scam and when you call customer service you speak to someone in an overseas clearing house who could care less and can barely speak English. They read from a script! Embarrassing - my order was for a close family member. I'm grieving and they could care less. I will never order from FTD again!
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Ftd Delivery Service Review

#979251
1.0
Ordered flowers foy my wife, for next day delivery, never arrived got an emai with delivery confirmation. I called twice botyh times was told florist would call me back, no call, i called to talk wit a supervisor to get a refund, was told they would call, no call. Won't use them again
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This was my first time using FTD, and it will be the last. I paid $90 for a bouquet that needed to be a certain color. It turned out to be very small and COMPLETELY different from what I ordered. When I say "completely" I don't mean that a few things were changed, I...
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Ftd
#1013222
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second year in a row my daughter did not receive flowers for valentines day. been on customer service calls 6 times now going into second day after valentines day where they can't get the flowers delivered to downtown Philadelphia. The absolust worst company. Do not...
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Ftd
#1008893
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ORDERD FLOWERS FOR VALENTINES DAY NEVER CAME ... CALLED CUSTOMER SERVICE AND TRIED TO CANCLE ORDER. THEY SAID THEY WOULD MAKE A NOTE BUISNESS NOT ANSWERING THE PHONE OR SOME *** LIKE THAT. CALLED BACK 2 HOURS LATER AND TALKED TO SOME OTHER *** THAT SAID THE FLOWERS ARE...
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1.0
Ftd
#1008742
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I cannot begin to say how incredible angry I am at FTD, I placed an order on 1/26/17 for delivery on Valentine’s Day (obviously well in advanced) however I discovered not only did they not delivery the candy that was supposed to go with the arrangement, but they...
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1.0
Ftd
#1008622
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Ordered 1 dozen Valentines Day flowers to be delivered to home. Were not delivered. This was special anniversary. Customer service # never responded had Anto response on all day. Delivery was to be in the morning, at 10 pm still nothing. Called next day CS in...
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1.0
Ftd
#1008616
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Ftd - Paid for "best" arrangement and delivery was smaller than even the "good" arrangement.
Ftd - Paid for "best" arrangement and delivery was smaller than even the "good" arrangement.
I have posted pictures of what I ordered v. what was delivered. I paid $70 for this arrangement. This is the FORTH time I've had this experience with FTD and I've been told it's a common problem because they figure few people will ever know what was delivered. I had...
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Anonymous

Lka37 This is exactly what happened to me. I sent my friend a bouquet of flowers for the passing of her mom. I upgraded to the best option and I am completely embarrassed as to what...

Ftd
#1005447
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Contact Ftd

Headquarters Address:
FTD.com
3113 Woodcreek Drive
Downers Grove, IL 60515
Phone:
(800) 736-3383
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Top Rated Products Manufactured by Ftd

I will never use this company again. I was charge nearly a $20 service fee which I did not see until after the order was placed, then my order was missing the add-on of chocolates which I referenced as part of my card to my mom. The flowers came in a box which she had...
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2.3
Ftd
#1004467
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