Skip to content
FSJ Shoes

FSJ Shoes

www.fsjshoes.com
What is your customer experience with FSJ Shoes?

FSJ Shoes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FSJ Shoes has a 1.8 star rating from 6 reviews. Consumers are mostly dissatisfied; 67% unfavorable and 33% positive. Recent recommendations urge avoiding the company and note poor communication, high price level, and problems with Discounts and Special Offers.

Key Takeaways for Future Customers

  • Expect shipping delays and missing orders; check FSJ Shoes reviews before buying.
  • Returns and refunds appear difficult; plan for potential refund disputes.
  • Customer service is hard to reach and phone support may be inaccessible.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no responses to emails and calls.
  • Refunds and return labels often unavailable or delayed.
  • Billing frustration and requests to involve banks or authorities due to unresolved orders.

Positive Feedback

A minority of reviewers left positive comments, but specifics are limited and few.

View full overview ›

Media from reviews

FSJ Shoes - I need a return address ASAP, thank you.
FSJ Shoes - I need a return address ASAP, thank you. - Image 2FSJ Shoes - I need a return address ASAP, thank you. - Image 3FSJ Shoes - I need a return address ASAP, thank you. - Image 4FSJ Shoes - I need a return address ASAP, thank you. - Image 5
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
shoes return order address phone money return label cutoff emails music
Filter review
Sort by
Yolanda A Ghy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return label

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I received my shoes yesterday that I purchased from you. Your description on your website did not state that the boots were 6 inches high.

I cannot wear those heels that high.

I'll check your website, and you have nothing to accommodate my needs. I need my money returned, so please send me a return label.

Loss:
$151
Cons:
  • Poor description of shoes on website

Preferred solution: Full refund

View full review
Aditya Rgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Don’t have one

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Shoes haven't arrived.
  • - If not received by week's end, I'll seek a refund.
  • - Very disappointed; won't order again; couldn't reach by phone.

I havent gotten my shoes as off yet.at this point when and if I ever received them, I could tell yall I could give you a better rating right now and I dont know where my shoes at. Im waiting until the end of this week if I dont get them, Im going through the finance of the bank so I can get my money back. Never order again very disappointed about the shoes and wasnt able to reach no one one the phone plus its a long distance call I love clog the ones o havent received as of yet be glad when they arrive.

Jdn

View full review
Caitlan Pjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t expect to speak to an actual person.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unable to return the shoes; they do not fit.
  • - I will not order from FSJ Shoes again; contact Erika at +150********.

I feel unable to return the shoes I ordered which do not fit at all. I will NEVER order from FSJ Shoes again.

The inability to speak to a customer service representative in person is a huge problem for me. If someone wishes to contact me my phone number is +150******** and my name is Erika.

View full review
Genesis C Olg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I live on a military base and the package was not able to get delivered, and I don't have any other addresses, so I called GOFO, and they said that you guys might be able to give me a refund.

View full review
Etta H Upq
map-marker Baltimore, Maryland

Did no one answer my question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I just went to, no, my shoes will be delivered at 2034 Roxton Ave. I ordered them on February 3, 2024.

View full review
Anne C Dmd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a return address ASAP, thank you.

FSJ Shoes - I need a return address ASAP, thank you.
FSJ Shoes - I need a return address ASAP, thank you. - Image 2
FSJ Shoes - I need a return address ASAP, thank you. - Image 3
FSJ Shoes - I need a return address ASAP, thank you. - Image 4
FSJ Shoes - I need a return address ASAP, thank you. - Image 5

I need to return four pairs of shoes and it is impossible to get a hold of you guys. This is not ok.

User's recommendation: Never use this company

View full review
Anonymous
map-marker Los Angeles, California

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Trying to return shoes but no response to email.
  • - Needs the return address to ship them back.
  • - Was told there is a location in Las Vegas, NV.

I've been trying to return these shoes. I haven't had anyone respond back to my email.

I need address to ship them back I was told there's a location in Las Vegas, Nevada. Can you please assist me with that address information so I can return the shoes please.

View full review
Anonymous
map-marker Brooklyn, New York

Return order#fsj00058788

Need to return shoes. No paperwork in box.

Please help. Getting nowhere sent numerous emails.

Called several times. Just hear loud music then Get cutoff

User's recommendation: Making it impossible to return shoes that don’t fit

View full review
Chyniece S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My boot haven’t arrived

I would like information about my boots and when they are supposed to arrive, as you have already received my payment. My contact number is 937-212-**** and my name is Chyniece Spencer.

View full review
Kay G Ecg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order has not shipped

My Order # #FSJ00040792 has not shipped as of yet and I am wondering what is the hold up? I placed my order on February 25

View full review
Lisa L Ryy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About to call US commerce department

Contains 1 confidential file for company representatives
Updated by user Feb 24, 2024

I still have not heard from them. I'm going to report them to any and every consumer watchdog site I can.

Original review Feb 09, 2024

FSJ shoes went missing in action when it was time to return a pair of shoes. If you are a legit company, I suggest you call me so we can work this out...

User's recommendation: They are not operating in good faith

View full review
Anonymous
map-marker Ukiah, California

Not good business practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They sold me shoes but conveniently disappeared when I needed to return them. They only exist to sell you the shoes . Otherwise, they vanish.

User's recommendation: Avoid these folks

View full review
Cyndi B Tnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not recieved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have not heard from your company about y order. I have emailed you and still nothingg refund my money plesse

Cons:
  • Never recieved my order

Preferred solution: Full refund

User's recommendation: No. This compsny does not communicate

View full review
Anonymous
map-marker Simi Valley, California

Order not recieved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Shoes havenever bern sent. I have emailed and calledthecompsny with zero response!

Terrible companyagain i have never recieved and company does not respond!!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article