Tekia Mqa

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Verified Reviewer
| map-marker Irving, Texas

Very Rude customer Service

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Was a very good customer, bought many scenery products for FSX. However when you have a question for so called owner who is customer service person. Extremely RUDE and obnoxious.
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User's recommendation: Stay away if may need support

Anonymous
map-marker Irving, Texas

Terrible, RUDE Customer Service, belittles customers constantly

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Terrible, RUDE Customer Service, belittles customers constantly. Owner is arrogant and inconsiderate to his customers, Attitude is unless you paying for a product, customers are a nusiance to deal with, Very Rude
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User's recommendation: Stay away

Arik R Sjl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ramat Gan, Tel Aviv District

I want to cancel my order ID: 81199****

FSDreamTeam - I want to cancel my order ID: 81199****
Hello I have Purchased the above product (order ID: 81199****) for MSFS 2020, but I didn't get any link for downloading the application. Anyhow I think I don't need it because I bought the FSX Pro, so cancel the purchase order and return my payment. Thanks Arie
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Loss:
$22

Preferred solution: Full refund

Alan L Aar

FSDreamTeam - Review in Software category

FSDreamTeam - Review in Software category
The updater couldn't download the vc_redist.zip file belonging to the Visual Studio 2015-**** Universal Runtimes x86 installer from the FSDT Update server. Usually caused by the firewall, you can ignore this.
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Preferred solution: Let the company propose a solution

JOHN J Pmr

Sceneries will not active

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bought 4 sceneries from sim market KLAX. PHNL, KLAS KORD, everyone acivated when i entered the key ALL BUT KORD!!!!! tried for 2 days IM BEYOND PISSED!!!!!!!!!
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Loss:
$9

Preferred solution: the damn proper activation key

User's recommendation: AVOID AT ALL COSTS!!!!!!

Richard C Xdk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FULL REGISTRATION of my FSDT Products.

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Updated by user Jan 10, 2020

I'm NOT a PISSED CONSUMER.....just the opposite....satisfied customer only desiring to have my FULL PRODUCT REGISTRATION.

Original review Jan 10, 2020
PLEASE do send me an e-mail so as to FULLY REGISTER my 3 products. GSX v1: FSDTGSX-GYDD-VT82-MAGN-V3B8-VCR1 GSXv2.8.0: FSDTGSXL2-2KTE-L5QR-E4JC-DANM-0079 CYVRv1.6.1: FSDTCYVR-LDXY-K2C3-L4AA-4C2P-8FK1
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Reason of review:
GREAT PRODUCTS, INSTALLERS and UPDATERS.
Anonymous
map-marker Nanaimo, British Columbia

Purchashed vancouver intl yvr. it will not install into fsx 64 bit. not impressed .

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Angry Vancouver yvr will not install into fsx 64bit
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Loss:
$28
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Mackenzi Aei

Banned for asking for an update for Chicago

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I sent a forum post asking when We will get an update to the KORD scenery. I said " People have been spending good money for a scenery that is not even close. It is not fun arriving into KORD on vatsim and the controller vectors you to a runway that does not exist in my scenery." I was able to read a reply that informed me I should read farther into the forum and I will find my answer. I know about the latest update that added 1 runway 9L/27R. I've owned this scenery since Aug 2013. FSDT scenery for this airport includes RWYs 14R/32L which should be 15/30, rwy14L/32R which no longer exists. rwy 10 which is three runways 10L,R,C/28L,R,C. So now by mentioning this in the forum I have been banned. I have lost no sleep over it. I'm just making statement to save the unsuspecting new simmer that check it out before you buy.
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Loss:
$24
Reason of review:
Bad quality

Preferred solution: Change your attitude

2 comments
Guest

Paul,

As a fellow flight simmer and FSDreamTeam customer, I am sorry to hear that you were banned from their forum due to your request for them to update Chicago. I also purchased Chicago and discovered the inadequate and out of date runway configuration to the point that my PMDG 777 program FMC arrivals page for KORD was wiped out.

After noticing their endeavors to develop new airports without maintaining the ones they already have, as well as their abrasive responses to customer inquiries, I am deciding how I am going to approach them, even if I do, regarding my inquiry above.

You are not the only one that is upset with them and personally, I doubt if I will purchase any more of their products again due to their unprofessional and abrasive responses towards the very hand$ that feed their business.

There are several other developers that have amazing add-ons for airport scenery out there that respond quickly and professionally to customer needs.

I would seriously look into other options. Hopefully, one of those other developers will make a O'Hare, that we all can enjoy.

Best of luck!

-JC

Mackenzi Aei
reply icon Replying to comment of Guest-1406694

JC, I have found a kord scenery that is good with my pmdg aircraft as well as aivlasoft efb. this is the link. Look it over.

pwtbrn@***.com

https://www.zauartcc.org/forum/index.php?topic=3995.0

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Anonymous

GSX unrecoverable fault error

your company is a joke your customer service is a bloody joke your product is being sold by companies whom are not meant to sell, it and you cant fix your own products problems and telling me I should have come to you first your the first *** people I came. I paid 30 quid for that product on just flight and now youse cant fix the problem I'm having and I cant get any there help I cant fix it myself, thanks for running my experience and my flight sim, I want to make a complaint and I will be taking this further, ITS YOUR RESPONSBILLITY TO SORT THAT NOT MINES IF YOU CANT FIX PROBLEMS WIYH YOUR PRODUCTS AFTER SEVRAL EMAILS CONTATINING THE INORMATION AND GIVE ME AN EXCUSE THAT YOU CANT REPRODUCE THEN YOU SHOULD NOT BE SELLING. YOUR A JOKE.,
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Reason of review:
Bad quality
pwtbrn
map-marker Medford, Oregon

Sent the wrong product and refused to change it

I purchased a Flight Simulator scenery of Dallas/Fort Worth to be used in conjunction with Microsoft Flight Simulator from FSDream Team. I was sent the the activation code for Zurich. When I notified them of the mistake I was informed It was my fault and if I wanted Dallas/Fort Worth that I would have to purchase it. Now the cost of Zurich was 20.90 EU and DFW was 22.90. According to FSDream team both numbers add up to 34.00 us?? My take from all this is be very careful when dealing with this company. The scenery looks ok but how many must someone purchase before they get the one they want??
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Loss:
$34
2 comments
Guest

WOW the same problem happened to me in 2013. I ordered KDFW and got Zurich. FS Dreamers said it was my fault that I missed oredred.

Guest

I bought fsdt gsx, and It wont let me register the serial number that I PAID 39.00 DOLLAR FOR!!!!! AND WILL NOT REFUND.

DO NOT BUY FROM FSDT

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