FSDreamTeam
FSDreamTeam Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FSDreamTeam has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you can get in contact with them please advise!", "Be very wary and ready to part with your money with or without a working product.", "Stay away if may need support", "Stay away", "AVOID AT ALL COSTS!".
Review authors value the most Billing Practices and Privacy and Data Security. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FSDreamTeam has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you can get in contact with them please advise!", "Be very wary and ready to part with your money with or without a working product.", "Stay away if may need support", "Stay away", "AVOID AT ALL COSTS!".
Review authors value the most Billing Practices and Privacy and Data Security. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Unable to contact
I have been trying to purchase GSX for MSFS 2024 FS9. Downloaded the installer but the installer does not recognise the installation directory.
Tried to contact FSDT but no joy.
Tried to register on the forum but after six attempts gave up. How do they stay in business!
User's recommendation: If you can get in contact with them please advise!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHumberto was rude and didn’t respond with solution to download
Download failed and a solution was not provided. Contacted PayPal and my bank and they issued refund. Dont buy from them
- Humberto is rude
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBe wary - will be an uphil battle for a refund
Bought product and within an hour realized it didn't work. Good luck getting a refund - the obnoxious support rep will use any and all excuse to stop from giving a refund. Avoid like the plague.
- Poor customer support
- Wont issue refund
Preferred solution: Full refund
User's recommendation: Be very wary and ready to part with your money with or without a working product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Irving, TexasVery Rude customer Service
Was a very good customer, bought many scenery products for FSX. However when you have a question for so called owner who is customer service person. Extremely RUDE and obnoxious.
User's recommendation: Stay away if may need support
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ramat Gan, Tel Aviv DistrictI want to cancel my order ID: 81199****
Hello
I have Purchased the above product (order ID: 81199****) for MSFS 2020, but I didn't get any link for downloading the application.
Anyhow I think I don't need it because I bought the FSX Pro, so cancel the purchase order and return my payment.
Thanks
Arie
Preferred solution: Full refund
Terrible, RUDE Customer Service, belittles customers constantly
Terrible, RUDE Customer Service, belittles customers constantly. Owner is arrogant and inconsiderate to his customers, Attitude is unless you paying for a product, customers are a nusiance to deal with, Very Rude
User's recommendation: Stay away
FSDreamTeam - Review in Software category
The updater couldn't download the vc_redist.zip file belonging to the Visual Studio 2015-**** Universal Runtimes x86 installer from the FSDT Update server. Usually caused by the firewall, you can ignore this.
Preferred solution: Let the company propose a solution
Sceneries will not active
bought 4 sceneries from sim market KLAX. PHNL, KLAS KORD, everyone acivated when i entered the key ALL BUT KORD!!!!! tried for 2 days IM BEYOND PISSED!!!!!!!!!
Preferred solution: the damn proper activation key
User's recommendation: AVOID AT ALL COSTS!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFULL REGISTRATION of my FSDT Products.
I'm NOT a PISSED CONSUMER.....just the opposite....satisfied customer only desiring to have my FULL PRODUCT REGISTRATION.
PLEASE do send me an e-mail so as to FULLY REGISTER my 3 products.
GSX v1:
FSDTGSX-GYDD-VT82-MAGN-V3B8-VCR1
GSXv2.8.0:
FSDTGSXL2-2KTE-L5QR-E4JC-DANM-0079
CYVRv1.6.1:
FSDTCYVR-LDXY-K2C3-L4AA-4C2P-8FK1
Purchashed vancouver intl yvr. it will not install into fsx 64 bit. not impressed .
Vancouver yvr will not install into fsx 64bit
Preferred solution: Deliver product or service ordered
Banned for asking for an update for Chicago
I sent a forum post asking when We will get an update to the KORD scenery. I said " People have been spending good money for a scenery that is not even close.
It is not fun arriving into KORD on vatsim and the controller vectors you to a runway that does not exist in my scenery." I was able to read a reply that informed me I should read farther into the forum and I will find my answer. I know about the latest update that added 1 runway 9L/27R. I've owned this scenery since Aug 2013. FSDT scenery for this airport includes RWYs 14R/32L which should be 15/30, rwy14L/32R which no longer exists.
rwy 10 which is three runways 10L,R,C/28L,R,C. So now by mentioning this in the forum I have been banned.
I have lost no sleep over it. I'm just making statement to save the unsuspecting new simmer that check it out before you buy.
Preferred solution: Change your attitude
GSX unrecoverable fault error
your company is a joke your customer service is a bloody joke your product is being sold by companies whom are not meant to sell, it and you cant fix your own products problems and telling me I should have come to you first your the first *** people I came. I paid 30 quid for that product on just flight and now youse cant fix the problem I'm having and I cant get any there help I cant fix it myself, thanks for running my experience and my flight sim, I want to make a complaint and I will be taking this further, ITS YOUR RESPONSBILLITY TO SORT THAT NOT MINES IF YOU CANT FIX PROBLEMS WIYH YOUR PRODUCTS AFTER SEVRAL EMAILS CONTATINING THE INORMATION AND GIVE ME AN EXCUSE THAT YOU CANT REPRODUCE THEN YOU SHOULD NOT BE SELLING. YOUR A JOKE.,
Sent the wrong product and refused to change it
I purchased a Flight Simulator scenery of Dallas/Fort Worth to be used in conjunction with Microsoft Flight Simulator from FSDream Team. I was sent the the activation code for Zurich.
When I notified them of the mistake I was informed It was my fault and if I wanted Dallas/Fort Worth that I would have to purchase it.
Now the cost of Zurich was 20.90 EU and DFW was 22.90. According to FSDream team both numbers add up to 34.00 us??
My take from all this is be very careful when dealing with this company. The scenery looks ok but how many must someone purchase before they get the one they want??
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Paul,
As a fellow flight simmer and FSDreamTeam customer, I am sorry to hear that you were banned from their forum due to your request for them to update Chicago. I also purchased Chicago and discovered the inadequate and out of date runway configuration to the point that my PMDG 777 program FMC arrivals page for KORD was wiped out.
After noticing their endeavors to develop new airports without maintaining the ones they already have, as well as their abrasive responses to customer inquiries, I am deciding how I am going to approach them, even if I do, regarding my inquiry above.
You are not the only one that is upset with them and personally, I doubt if I will purchase any more of their products again due to their unprofessional and abrasive responses towards the very hand$ that feed their business.
There are several other developers that have amazing add-ons for airport scenery out there that respond quickly and professionally to customer needs.
I would seriously look into other options. Hopefully, one of those other developers will make a O'Hare, that we all can enjoy.
Best of luck!
-JC
JC, I have found a kord scenery that is good with my pmdg aircraft as well as aivlasoft efb. this is the link. Look it over.
pwtbrn@***.com
https://www.zauartcc.org/forum/index.php?topic=3995.0