Frontier Utilities
Frontier Utilities Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frontier Utilities has 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheapest rates on electricity.
Cons: Extremely poor customer service, Lack of contact information, Waiting on hold for hours.Review authors value the most Reliability and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frontier Utilities has 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheapest rates on electricity.
Cons: Extremely poor customer service, Lack of contact information, Waiting on hold for hours.Review authors value the most Reliability and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer |
Angleton, Texas
Account canceled in error
I stayed on hold for 35 minutes attempting to get a problem resolved that is on your end. I spoke with different people transferring me to other people, all claiming that the problem wasn't their department.
Every time I had to explain the problem all over again. I have 2 accounts at 2 different houses. Something address Angleton, Texas 77515 and other address Angleton, Texas. My plan at the something address came up for renewal at the beginning of this month.
I found a comparable plan with your company and signed up for it. Now the account shows closed on the website, and I am afraid that my power is going to get shut off. I need this fixed immediately!!
If my power gets shut off, I will file a formal complaint with the Public Utility Commission of Texas and seek damages. This is ridiculous.
- Cheapest rates on electricity
- Waiting on hold for hours
- Extremely poor customer service
- Lack of contact information
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