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Frontier City Theme Park

Frontier City Theme Park

www.sixflags.com
What is your customer experience with Frontier City Theme Park?

Frontier City Theme Park Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.2 star rating based on 1 review; consumers are mostly satisfied. Recent recommendation: Request better support team. Reviewers value the Website and diversity of products or services and note the price level is low, while customer service and communication drew complaints about season pass handling.

Key Takeaways for Future Customers

  • Check Frontier City Theme Park reviews for recent customer service notes before buying a season pass.
  • Expect a low price level and a varied lineup of attractions and services.
  • Use the website for purchases and account tasks where possible.

Negative Feedback / Risk Areas

  • Poor communication and reliance on an audio bot instead of live customer service.
  • Difficulty correcting season pass details like last name.
  • Customer complaints focus on support responsiveness and help with accounts.

Positive Feedback

Consumers praise the website and diversity of services, and note the overall value with a low price level.

View full overview ›

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Resolved: Season pass and add a ticket

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Communication was poor.
  • Only audio bot.
  • Season pass last name uploaded incorrect.
  • Could not correct it.
  • No live person to talk to.
Contains 1 confidential file for company representatives

Communication was poor. Only audio bot.

Season pass last name uploaded incorrect. When tried to correct,wasNOT able to. When contacted CS for suggestions and help .NO LIVE PERSON TO TALK TO.

Would appreciate some help. 316-573-****.

User's recommendation: Request better support team

View full review

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