Front Row Seats
Front Row Seats Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Front Row Seats has a 2.0 star rating from 2 reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Front Row Seats reviews note persistent customer complaints about customer service and website information.
- Expect issues resolving orders via will call or the site; allow extra time for support callbacks.
- Reviewers value the exchange and refunds policy but report trouble obtaining refunds.
Negative Feedback / Risk Areas
- Inaccessible staff and slow or no responses to emails and calls.
- Website lacks clear order verification and status details, causing confusion.
- Reported lost funds after ticket problems and no satisfactory resolution.
Positive Feedback
Reviewers note diversity of products or services and a medium price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Front Row Seats has a 2.0 star rating from 2 reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Front Row Seats reviews note persistent customer complaints about customer service and website information.
- Expect issues resolving orders via will call or the site; allow extra time for support callbacks.
- Reviewers value the exchange and refunds policy but report trouble obtaining refunds.
Negative Feedback / Risk Areas
- Inaccessible staff and slow or no responses to emails and calls.
- Website lacks clear order verification and status details, causing confusion.
- Reported lost funds after ticket problems and no satisfactory resolution.
Positive Feedback
Reviewers note diversity of products or services and a medium price level.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Can’t resolve issue due to totally inaccessible staff and incomplete website
Cant get verification that I need to move forward . I need communication with a real attendant.
This could be resolved in sixty seconds. Your site doesnt offer me the information that I need
- Same as the last time that you asked
- Same
- Same as last time
Preferred solution: This is the second time that I’ve gone through this questioning. Just adding to my issues. I’ve been trying to contact you for appx 2.5 hours
User's recommendation: Call me and then I can answer. I’ll take an active email address with a live service rep. Your website doesn’t offer the information that will satisfy needs. This would be SO SIMPLE to resolve with sixty seconds of communication with a warm body.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThere's some confusion regarding a recent order. I need some clarification
- Order clarification requested; website options don't fit the case.
- Waited about an hour on hold; callback in 48 hours.
I just need some order clarification regarding a recent order... cant use website because the options dont fit my case.
Waited close to an hour on hold inly to be finally given the option to get a call back in the next 48 hours??? I work 12 hour midnights????
Im not pissed ... just need probably no
More than 60 seconds to resolve my problem.
- Same
Preferred solution: Simple clarification. I’m concerned that someone else is receiving emails intended for me. The only “Accept Ticket” email was from Ticketmaster. Is that you guys. There was NO indication of the price on the email.??? I did research other vendors.
User's recommendation: It almost looks like you’ve sold me to Ticket Master. But, it’s not clear and I can’t spend DAYS determining my status
Tampa, Florida
Front Row Seats LLC - Rip Off
- Ordered Rays tickets online; at will call only one worked, others were invalid, security threatened police, and there was no reply; out $150.
I ordered Rays Baseball tickets from Front Row Seats LLC online, and was told to pick-up tickets at will call. When I went to will call with my guests they gave us the tickets, however when we entered the stadium only one (1) ticket was good.
Security pulled the other two (2) and accused us of trying to pass phoney tickets, and threatened call the police. After numerous e-mails, and calls to Front Row I was informed they would investigate the matter.
Weeks later, they don't even bother to respond. I'm out $150.00 - Ripped off in Tampa
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I use this company for all my purchases and never have any problems. Apparently some people know nothing about the difference between secondary and primary tickets.
Just do your homework before you buy from any company, but as far as front row tickets goes they are the best I have dealt with for last minute or really great seats. I like them better than stubhub even.
I think I got most ripped off of you all. $823.38 for two tickets to a concert.
Found better seats on Ticketmaster.com for $37.25 each. I made a complaint to the California attorney generals office and anywhere else I can to help shut them down!!!!!!!!!!!
I too *** I was calling Ticketmasters. It was only after the rep.
informed me that she had to "ship" my tickets did I realize it was not!
I instantly *** somethn wsnt rite, and decided to read up on the consumer feedback. I guess I got lucky!
Clueless Complaints you are obviously a loser and also the person that ripped everybody off. What are you some fraudie in your moms basement ripping people off all day?
Get a REAL JOB. Also, this is all going to catch up to you one day. And then YOU will be the one with NO RIGHT to complain.
Karma's a ***. So look out buddy you are clearly overdue.
This company RIPPED ME OFF TOO!!!!
BEWARE!!!! DO NOT USE THIS COMPANY!!!
THEY STOLE 400 DOLLARS FROM ME FOR TICKETS.
-complaint #1-it would be impossible to get "phony tickets" from will call. People don't "leave" tickets at will call.
They are issued by the event and left in a person's name who must show a government issued ID and sign with signature match to pick up the tickets.
-complaint #2-tickets through ticketbrokers are almost above face value-its a business and they are entitled to a profit. They didn't charge you twice what they paid as they had to pay someone above face value to purchase themselves. Popularity of the event drive prices.
The price, shipping and handling are all made known to purchasers before you purchase. You had all the facts and made the purchase so have no right to complain.
i did not get stolen tickets, but just as bad...they were double the face value and add shipping and handling...what a rip off
tell everybody