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I'm informing you about your Newton NJ location. Today is Febuary 20, 2017 President's day. It has come to my attention the common practices of your manger Briann. As it is posted "any employee who is sick to be sent home" well nothing is true about this notification...
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Anonymous

Anonymous Your daughter needs to contact the HR department. This manager's actions have to end.

1.2
#1011413
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I called the Friendly's restaurant on Sumner Avenue, in Springfield, MA. A man answered and asked how he could help me. I said, "I'd like to order a breakfast for pickup...". He replied, "...wait a minute..." and he put down the phone. About four minutes later, my son...
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2.8
I liked
  • Leaving
I didn't like
  • Poor customer service
#995283
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By far the worst customer service i have experienced. The employees are very rude and the manager has no knowledge on how to fix the problem. I had a waitress stick her tounge out at my daughter and tell her to mind her business as she looked back at the table behind...
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Short Review for March 12, 2017

#1019951
1.0
Worst service I've ever had, workers are so rude and take to long! Seekonk ma
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Friendlys Hostess Review

#953929
1.5
Under staffed hostess very rude no personality
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Friendlys Customer Care Review

#933723
1.8
In your Summer Avenue location service was terrible as I've been sitting here over 10 customers has come and left waiting to be seated 25 to 30 minutes for me to get my food and Waiters sitting down with customers and taking their order terrible
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Friendlys Customer Care Review

#925531
1.0
I went to the Plymouth Ma location on Sunday Sept 25 2016 I was told be 1 minute, 3 girls to ring in the order, 5 mins or more then she makes ice cream and we are still waiting now 10 mins. I walked out never again the service is unacceptable and a dirty restaurant you lost me as a customer
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Friendlys Fried Eggs Review
Friendlys Fried Eggs Review
Went to Friendly's to meet friends who came from out of town. When I arrived I ordered a soda and as I tried to explain to server to place my order first because I had to go to work, he walked away. When he returned I asked why he walked away he said he heard me and...
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1.0
#975740
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We went to the Norristown PA Friendly's. Several workers walked past us more than once before finally seating us. We never got a children's menu even after asking twice. We had to ask for utensils. The waitress was beyond slow, taking about ten minutes to take our...
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1.9
I liked
  • Leaving
I didn't like
  • Very slow service
  • Very slow service and dirty conditions
#944108
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breakfast half price is a rip off. I ordered pancakes,she said sausage or bacon. neither I'm a vegatarian, my husband also had pancakes with bacon. when check arrived both meals were the same price! !! we inquired, thinking it was a mistake. she said no mistake, so we...
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Just went to Friendlys in Robbinsvile NJ. Had a coupon saying for this location by one breakfast get one free. The *** of a manager was on the cell phone and wouldn't come to our table. Me and my husband went to show him the coupon with the location on it and he...
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1462 East Lincoln Highway Langhorne, PA 19047 We've visited the above restaurant on Sunday, Oct 16th around 5:30. We've waited 10 minutes before anyone came to take our drink order; at which time we also ordered our meals. Again, we've waited for 40 minutes before,...
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2.5
I didn't like
  • Wait time
  • Poor customer service
  • Did not receive any food
#938054
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On Sunday October 16th 2016 my family and I decided to go have dinner at friendlys. Not only we waited to be seated for over 15minutes , while there had been less the 10 tables occupied, While hearing other customers complaining about how long they have had to wait and...
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Anonymous

Anonymous I'm doing a paper on Friendly's and why it filed Chapter 11 and closed down so may locations. Maybe you should send your concerns to John Maguire, CEO of Friendly's. He wants ...

unfairhiringprastices

unfairhiringprastices I like how people think that because they told about a bad experience that they automatically ASSume that their family and friends will not go to a particular place. Dream on...

2.4
#937830
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Contact Friendlys

Headquarters Address:
Friendly Ice Cream Corporation
1855 Boston Road
Wilbraham, Massachusetts 01095
Phone:
(800) 966-9970
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I just visited your resturaunt in Danville, Pa. What a dissapointment. The food was nothing to write home about but it was ok..The establishment was clean and in order. But the staff, Oh dont even get me started about the staff!!!! They were the rudest nasty...
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