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Friendly Kia - Customer Care Review from Shady Hills, Florida

Cfitz 9/05/2016 Reason For Visit Sales (Used) "Horrible" I went in this morning just wanting something a little bigger. Came all the way from clearwater and they didn't have anything in my price range. We left perfectly happy no problems. They call us back when we are almost home and tell us we got approved I made sure to ask of it had a 3rd row. I asked him if he guarantees that I drive 45 minutes back I can get a vehicle in my price range and he said yes. I asked twice to guarantee MATT said yes. I drive 45 minutes back with my 2 year old and he tells me sorry we have nothing for you!!!!! What jerks!!!!!! Stay away from FRIENDLY KIA AND STAY AWAY FROM MATT
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Good to know!!!

#913343 Review #913343 is a subjective opinion of poster.
Shady Hills, Florida
  • Deception
Reason of review
Poor customer service


I thought that maybe I had found a decent dealership until this....Be careful when purchasing the extended warranty with Allstate. This dealership knew that I wanted to extend the warranty 100,000 miles pass the 60,000 mile warranty already on the used vehicle. There were only 19,000 miles on this kia. Instead, I found out after the fact, that I paid 1600.00 for an extension only to 100,000 mile