Friendly Ford
Friendly Ford Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Friendly Ford reviews show a 1.2 star rating from 1 customer; consumers are mostly dissatisfied with a 100% unfavorable distribution and reports of high price levels and issues with discounts and warranty coverage.
Positive Feedback
No positive feedback reported in the available review.
Negative Feedback / Risk Areas
- Warranty claim denied despite FordPass promise, leading to denied refund and out‑of‑pocket cost.
- Poor customer service responsiveness and refusal from the service manager to resolve the issue.
- Perceived high prices and unsatisfactory discounts or special offers.
Key Takeaways for Future Customers
- Check written warranty terms and confirm refund policies before purchase.
- Document all service communications and ask for manager escalation in writing.
- Compare pricing and consider other dealers if concerned about customer service or costs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Friendly Ford reviews show a 1.2 star rating from 1 customer; consumers are mostly dissatisfied with a 100% unfavorable distribution and reports of high price levels and issues with discounts and warranty coverage.
Positive Feedback
No positive feedback reported in the available review.
Negative Feedback / Risk Areas
- Warranty claim denied despite FordPass promise, leading to denied refund and out‑of‑pocket cost.
- Poor customer service responsiveness and refusal from the service manager to resolve the issue.
- Perceived high prices and unsatisfactory discounts or special offers.
Key Takeaways for Future Customers
- Check written warranty terms and confirm refund policies before purchase.
- Document all service communications and ask for manager escalation in writing.
- Compare pricing and consider other dealers if concerned about customer service or costs.
Media from reviews
Turn one complaint into a collective action
Las Vegas, Nevada
12 month 12,000 mile tire warranty my ***
- Tire warning on April 8 2019 at Friendly Ford Las Vegas; hole, not repairable.
- FordPass shows 12 months, 100% refund; service manager refused.
On April 8, 2019 my low tire pressure warning was lit. I took the car to my nearest Ford dealer, friendly ford, 660 N Decatur, Las Vegas.
I was told there was a small hole in the tire and it would not be repairable and Ford would not do anything for me so nearly 108 dollars later. I was upset as I bought the car new 5 months ago.
On FordPass it says they are guaranteed 100% for 12 months and I was told I was going to be issued a refund . Now I was told their service manager refused and there’s nothing they can do
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.