Skip to content
Freshly Picked

Freshly Picked Reviews

freshlypicked.com
What is your customer experience with Freshly Picked?

Freshly Picked Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Freshly Picked reviews show a 3.7 star rating from 2 reviews; consumers are mostly neutral and ratings split 50/50. Reviewers value discounts, special offers, product diversity, and note a low price level.

Key Takeaways for Future Customers

  • Expect value pricing and frequent discounts.
  • Product variety is a commonly praised aspect.
  • Contact options may be limited; plan ahead for returns and international orders.

Negative Feedback / Risk Areas

  • Recurring customer complaints about returns and refund policies.
  • Shipping and international customs fees caused unexpected charges.
  • No working phone support reported, making returns and billing issues harder.

Positive Feedback

Customers praise responsive customer service for resolving mailing errors and timely order fixes.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
LANI H Wqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very satisfied with Freshly Picked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Very satisfied with their customer service.
  • - Mailing issue fixed quickly, and the gift arrived on time.
  • - Package returned to the company.

Very satisfied with their customer service. The problem I encountered was a mailing issue and they fixed it immediately.

Thank you for your quick response and getting my gift on time for my daughter's birthday.

Even with the return of the package to the company. Thank you!

View full review
Jerelle Kma

The most difficult return in the world

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The shoes were too small for my son.
  • - Returns require approval and there is no working phone; returned items were resent; reviewer will not recommend.

I have bought a pair of these for my son and they turned out to be too small. I have emailed about the return , there is NO working phone for the company .

In order for u to return you have to make sure they approve it.. so when I just sent them back they resent them to me again ! What a joke !

Will NOT recommend this company to anyone ... this day and age and prices they charge they should have a little more customer support !

View full review
Anonymous
map-marker Los Angeles, California

Bad Shopping Experience with Freshly Picked Moccasins

AI Highlights
  • - Bought moccasins for niece in Sweden: $60 + $11 shipping; buyer paid $40 to pick up UPS; company claims Sweden duties and no international refunds.

I bought moccasins online for my niece that lives in Sweden. The moccasins were 60$ plus 11$ shipping and handling.

I didn't know the company is mailing them with UPS and now my brother in Sweden has to pay 40$ to pick them up from the UPS. I emailed Freshly Picked and they don't care. They said it's Sweden's customs and tax fees, and they can't waive that, plus they don't refund international purchases. They have nothing on the web site saying that UPS will charge the recipient.

That's a rip off.

Where do I complain? And how can I return the product and receive a refund?

Reason of review:
Problem with delivery
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article