Freshii
Freshii Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freshii has a 1.2 star rating from 6 reviews and consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Pros noted: location and name. Cons include closed main customer service line, owner not providing supplies, and high price level.
Key Takeaways for Future Customers
- Read Freshii reviews before ordering and check your pick up store.
- Expect limited customer service availability for complaints or linking gift cards.
- Price level is reported as high compared to value received.
- Be cautious with online orders and verify store location to avoid double charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and head office.
- Food quality and safety issues reported, including foreign objects and incorrect orders.
- Refunds and billing disputes are recurring problems with delays or denials.
- Reports of poor staff or owner behavior and inconsistent hours due to evictions or closures.
Positive Feedback
Some reviewers cite convenient location and recognizable brand name as positives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Freshii has a 1.2 star rating from 6 reviews and consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Pros noted: location and name. Cons include closed main customer service line, owner not providing supplies, and high price level.
Key Takeaways for Future Customers
- Read Freshii reviews before ordering and check your pick up store.
- Expect limited customer service availability for complaints or linking gift cards.
- Price level is reported as high compared to value received.
- Be cautious with online orders and verify store location to avoid double charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable customer service and head office.
- Food quality and safety issues reported, including foreign objects and incorrect orders.
- Refunds and billing disputes are recurring problems with delays or denials.
- Reports of poor staff or owner behavior and inconsistent hours due to evictions or closures.
Positive Feedback
Some reviewers cite convenient location and recognizable brand name as positives.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stoney Creek, Ontario
Complain
- - Tried calling Winona Freshii in Stoney Creek with no help.
- - There was an eviction notice on the glass; they claimed they were open when I arrived.
I tried calling, but all efforts were useless and helpless. It's a shame Stoney Creek, Ontario, Winona Freshii lied about being open only for me getting there to pick up an order for Skip.
There was a paper stuck on the glass saying the restaurant was evicted due to failure to pay rent, and when they were reached on the phone, they claimed that they were open. When I tried calling Freshii Canada to file a complaint, it was impossible.
It is a shame on the Freshii establishment. It took almost 1 hour to reach out to Freshii Canada, and it was a joke.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service
Found a hair in my food and got harassed by the owners of the restaurant and told I was never welcome in the store again.
Preferred solution: Apology
User's recommendation: Don’t go here.
Customer service
Trying to contact your company in regards to linking a gift card to my app?
Cant email ?
Head office? Permanently closed??
No customer service available
Ottawa, Ontario
Try to take my birthday coupon
Didnt get my birthday gift I dont know why they said there is a coupon but I didnt know from where I have to get it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Harbourfront order
yes they sent $5 online points for a 16$ order that was not OK. further emails ignored
absolutely no vale for money. the bowls are so pricey and the quality is below avg.
The service at the location was ok. But the food itself was bad
Harbourfront location: Ordered Buddha Satay and asked for veggies to be soft. they were crunchy and noodles were stickly.
- Location
- Main customer service line is not open
Preferred solution: Full refund
User's recommendation: Useless place esp for vegans
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - Ordered for Bradford Freshii but routed to Innisfil; the order was canceled.
- - Skip's five-minute rule limited refunds; double charges occurred on re-order.
I placed an order on my phone for my local Freshii store in Bradford Ontario when I got there my order wasnt there and I checked my phone and somehow had selected Innisfil Ontario which I dont live close to so by the time I got to the restaurant to pick up my order sometime head passed I called Innisfil. She cancelled the order with no issue and said I could get a refund when I tried to get a refund through Skip, they wouldnt give it to me because they said I only have five minutes to cancel my order from time of placing the order which doesnt really help me in the situation because I had to drive to the restaurant before I found out I had made the mistake.
It seems I have my daughters address attached to the same account and it went to the one by her house , all Im asking for is a refund as I re-ordered again from my Bradford store so I paid double for two items that night I would really appreciate it. You can help me on this.
User's recommendation: Check your pick up store
Redmond, Washington
Bad service
They wanna no what happened but theres no repercussions or advantage to the claims for oneself only words that it shouldnt b like that & they will advise the employees
User's recommendation: Make them abide to the posted hours of business
Brandon, Manitoba
Complaint regaring store owner
We don''t get what we want all the time not consistent at all.loat of promise with little to back up claimsfix this
- Name
- Owner is not poviding supplies
Preferred solution: Get your store together and so a job just not good enough you opened
User's recommendation: Fix it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSharp plastic found in wrap
- - A wrap contained a sharp piece of plastic.
- - It hurt my mouth while eating and could have been dangerous if swallowed.
- - Very disappointed.
I ordered a wrap from freshii to take home and eat and after a few bites this sharp piece of plastic was in the wrap and it hurt my mouth when I was eating it! Employees need to be more careful this could have been really bad if swallowed as it was razor sharp!!! very disappointed about this!
Preferred solution: Full refund
User's recommendation: Be careful when eating from this place
Concern about your store in Aruba
- - Charged $7 for Baja burrito and water; burrito had chicken, refund denied; staff not English-speaking and rude; order 12/9/22 ~1:30pm.
I was at the airport in Aruba and ordered a Baja burrito, no chicken and a water. I was charged for a Baja burrito and a water (Vitali) for $7.00 After looking at bill I asked the person taking my order what is Vitali, she didn't understand me and I asked if it was this water, that was not vitali.
I told her I did not want it and she would not refund me. When I went to eat burrito there was chicken and I tried to get another one without chicken and they would not let me get one I wanted.
No-one speaks english, they were rude, and their customer service skills were poor. I was placed my order 12/9/22 around 1:30pm.
Companies Similar to Freshii
Milestones Grill and Bar
“The mushroom soup was cold and grease. There were no mushrroms in it. The steak had a lot of fat o it...“
Swiss Chalet
“We order take away, and I write on special directions, Fresh Fries. That never happens. A month or so...“
Montanas
The Keg Steakhouse
“I still have a balance remaining. I would like a credit, please. Should be approx. $66. This is terrible...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.