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Freshii

Freshii

www.freshii.com
What is your customer experience with Freshii?

Freshii Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Freshii has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Location, Name.
    Cons: Main customer service line is not open, Owner is not poviding supplies.

  • Recent recommendations regarding this business are as follows: "Don’t go here.", "Useless place esp for vegans", "Make them abide to the posted hours of business", "Check your pick up store", "Fix it".

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Media from reviews

Freshii - Sharp plastic found in wrap
Freshii - Sharp plastic found in wrap - Image 2
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service gift customer service claims employees repercussions advantage crunchy veggies noodles
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Carron Qbi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible service

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Found a hair in my food and got harassed by the owners of the restaurant and told I was never welcome in the store again.

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Preferred solution: Apology

User's recommendation: Don’t go here.

Irania Nao
map-marker Woodstock, Ontario

Customer service

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Trying to contact your company in regards to linking a gift card to my app?

Cant email ?

Head office? Permanently closed??

No customer service available

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Anonymous
map-marker Ottawa, Ontario

Try to take my birthday coupon

Didnt get my birthday gift I dont know why they said there is a coupon but I didnt know from where I have to get it

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Jas T Vlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Harbourfront order

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Updated by user Apr 09, 2024

yes they sent $5 online points for a 16$ order that was not OK. further emails ignored

Updated by user Mar 19, 2024

absolutely no vale for money. the bowls are so pricey and the quality is below avg.

The service at the location was ok. But the food itself was bad

Original review Mar 19, 2024

Harbourfront location: Ordered Buddha Satay and asked for veggies to be soft. they were crunchy and noodles were stickly.

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Loss:
$15
Pros:
  • Location
Cons:
  • Main customer service line is not open

Preferred solution: Full refund

User's recommendation: Useless place esp for vegans

Debbie S Vdh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carleton Place, Ontario

Refund

Contains 1 confidential file for company representatives

I placed an order on my phone for my local Freshii store in Bradford Ontario when I got there my order wasnt there and I checked my phone and somehow had selected Innisfil Ontario which I dont live close to so by the time I got to the restaurant to pick up my order sometime head passed I called Innisfil. She cancelled the order with no issue and said I could get a refund when I tried to get a refund through Skip, they wouldnt give it to me because they said I only have five minutes to cancel my order from time of placing the order which doesnt really help me in the situation because I had to drive to the restaurant before I found out I had made the mistake.

It seems I have my daughters address attached to the same account and it went to the one by her house , all Im asking for is a refund as I re-ordered again from my Bradford store so I paid double for two items that night I would really appreciate it. You can help me on this.

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User's recommendation: Check your pick up store

Anonymous
map-marker Redmond, Washington

Bad service

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They wanna no what happened but theres no repercussions or advantage to the claims for oneself only words that it shouldnt b like that & they will advise the employees

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User's recommendation: Make them abide to the posted hours of business

Akram S Lwp
map-marker Brandon, Manitoba

Complaint regaring store owner

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We don''t get what we want all the time not consistent at all.loat of promise with little to back up claimsfix this

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Pros:
  • Name
Cons:
  • Owner is not poviding supplies

Preferred solution: Get your store together and so a job just not good enough you opened

User's recommendation: Fix it

Matthew A Gui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sharp plastic found in wrap

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Freshii - Sharp plastic found in wrap
Freshii - Sharp plastic found in wrap - Image 2

I ordered a wrap from freshii to take home and eat and after a few bites this sharp piece of plastic was in the wrap and it hurt my mouth when I was eating it! Employees need to be more careful this could have been really bad if swallowed as it was razor sharp!!! very disappointed about this!

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Loss:
$30

Preferred solution: Full refund

User's recommendation: Be careful when eating from this place

Christine R Xsh

Concern about your store in Aruba

I was at the airport in Aruba and ordered a Baja burrito, no chicken and a water. I was charged for a Baja burrito and a water (Vitali) for $7.00 After looking at bill I asked the person taking my order what is Vitali, she didn't understand me and I asked if it was this water, that was not vitali.

I told her I did not want it and she would not refund me. When I went to eat burrito there was chicken and I tried to get another one without chicken and they would not let me get one I wanted.

No-one speaks english, they were rude, and their customer service skills were poor. I was placed my order 12/9/22 around 1:30pm.

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