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Return refusal

Original review updated by user Oct 02, 2022
A family member lost her baby at birth and so we (her family), tried to return diapers to two different Freshco locations for a store credit (no receipt and dont want about to ask her to look). Both refused to give a store credit without a receipt because its a large...
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#4039099 Review #4039099 is a subjective opinion of poster.
Preferred solution
For staff to be ablle to make exceptions. I don’t blame the staff there. They are following the rules and aren’t in a position to make exceptions but I think they should be given authority to do so.
New Reviewer

To inform FreshCo how their "policy" has lost a $100 weekly customer over a $3.00 purchase.

Original review updated by user Sep 22, 2021
I purchased Paneer from Freshco in late August and as always, checked to ensure the expiry date was at least 2 months away. I was planning to use the Paneer in a recipe on a holiday meal that we were going on in Sept. When I was packing the cooler for our trip, I...
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#2897488 Review #2897488 is a subjective opinion of poster.
Kingston, Ontario
  • Great selection of international foods and prices
Preferred solution
Let the company propose a solution

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